SureStay Plus Hotel by Best Western Jackson

Hotel in Jackson with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

1 bedroom, pillowtop beds, in-room safe, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping
24/7 front desk
Air conditioning

Explore the area

1936 Highway 45 Bypass, Jackson, TN, 38305

Casey Jones Village
‪3 min walk‬
Union University
‪19 min walk‬
Old Hickory Mall
‪3 min drive‬
Jackson, TN (MKL-McKellar-Sipes Regional)
‪11 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom
Sleeps 6
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Good

1 bedroom
Sleeps 4
1 King Bed

About the neighborhood

Jackson

SureStay Plus Hotel by Best Western Jackson places you next to Music Highway Crossroads and within a 5-minute walk of Casey Jones Village. Each of the 48 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

Casey Jones Village - 3 min walk - 0.2 miles
Union University - 19 min walk - 1.0 mile
Old Hickory Mall - 3 min drive - 1.6 miles
North Hospital - 3 min drive - 2.0 miles
West Tennessee Healthcare Sportsplex - 7 min drive - 5.6 miles

Getting around

Memphis International Airport (MEM) - 81 min drive

Restaurants

‪McDonald's - ‬2 min walk
‪Buffalo Wild Wings - ‬2 min drive
‪Cheddar's Scratch Kitchen - ‬2 min drive
‪Logan's Roadhouse - ‬5 min walk
‪Old Country Store - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in Jackson with free breakfast and a seasonal outdoor pool

Guests of SureStay Plus Hotel by Best Western Jackson enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, a computer station, and free newspapers.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi and free wired internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Pool
Breakfast included
Parking included
Free WiFi

$75 nightly

Aug 10 - Aug 11

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

Seasonal outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Safe at front desk
Shared microwave
Vending machine

Guest services

Housekeeping (daily)

Business services

Business center
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 20.00 per pet, per night
Service animals exempt from fees

Children and extra beds

Children stay free when using existing bedding (children may not be eligible for free breakfast)
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
Pet fee: USD 20.00 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to October.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Best Western Carriage House

Best Western Carriage House Inn

Best Western Carriage House Inn Jackson

Best Western Carriage House Jackson

Surestay Plus By Best Jackson

SureStay Plus Hotel by Best Western Jackson Hotel

SureStay Plus Hotel by Best Western Jackson Jackson

SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

What's there to do within easy reach of SureStay Plus Hotel by Best Western Jackson?

This hotel is located in Jackson and just steps from Casey Jones Village and Music Highway Crossroads. You'll also find Old Hickory Mall and Jackson Bowling & Family Fun within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on Aug 24, 2025 start from $67.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus Hotel by Best Western Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Jackson feature a casino at the property?

No, SureStay Plus Hotel by Best Western Jackson doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Jackson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

What do couples enjoy most about SureStay Plus Hotel by Best Western Jackson?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and free Internet access.

Does SureStay Plus Hotel by Best Western Jackson have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Jackson have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western Jackson offers free buffet breakfast each morning though there is no restaurant.

Does SureStay Plus Hotel by Best Western Jackson allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Jackson for a fee of USD 20.00 per pet, per night.

Does SureStay Plus Hotel by Best Western Jackson have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SureStay Plus Hotel by Best Western Jackson?

The closest major airport to SureStay Plus Hotel by Best Western Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 7.5 mi away (10 minutes by car).

Are there rooms with balconies at SureStay Plus Hotel by Best Western Jackson?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Jackson.

SureStay Plus Hotel by Best Western Jackson Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Good

Stacey

May 10, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Dale

Business traveler

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check in was great

Stayed 1 night in May 2025

8/10 Good

Mark

May 9, 2025

Stayed 1 night in May 2025

10/10 Excellent

Kassandra

Traveled with family and small children

May 5, 2025

Liked: Amenities

Very fast check in and very clean room

Stayed 1 night in May 2025

6/10 Okay

john, Phila

Traveled with group

May 3, 2025

Liked: Staff & service

There was not alot of attention to details here and as a place for a stay over is is adequate at best! Long way @ the bldg to get to the office or pool, or breakfast . Not a place for a long term stay and the adults in house make bringing children here a less than favorable idea! Need a nap,stop in !! If you have certain expectations you may be disappointed !! Jus Sayin !!

Stayed 1 night in Apr 2025

10/10 Excellent

Tatjana

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and the rooms were clean. Beds were comfortable.

Stayed 1 night in Apr 2025

10/10 Excellent

Wesley

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Barry

Apr 23, 2025

the pics are much better than the room i received, all in all ok in a pinch

Stayed 1 night in Apr 2025

10/10 Excellent

Lajoyce

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything especially the management they were nice

Stayed 7 nights in Mar 2025

10/10 Excellent

Lajoyce

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything and I’m comfortable

Stayed 2 nights in Mar 2025

10/10 Excellent

Lajoyce

Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Apr 15, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Lajoyce

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great that’s why I stayed so many times

Stayed 1 night in Apr 2025

10/10 Excellent

Lajoyce

Traveled with family

Apr 9, 2025

Liked: Amenities

It’s always great, always quiet and reasonable staff and even breakfast

Stayed 2 nights in Apr 2025

10/10 Excellent

Quincy

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Traveled with family

Mar 23, 2025

Liked: Staff & service, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Karyn

Business traveler

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property was a little dated the beds were very comfortable, the breakfast was good, however, none of the juices were available and staff did not seem eager to replace them.

Stayed 1 night in Mar 2025

10/10 Excellent

Pete

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Gloria

Mar 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was clean and comfortable. Water pressure was a little low. Although pet friendly, no real place to walk my dog. Ambient noise from roadway was horrible.

Stayed 1 night in Mar 2025

10/10 Excellent

Ginger, Massillon

Feb 28, 2025

Liked: Staff & service

Stayed 1 night in Feb 2025

8/10 Good

David

Feb 5, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Kayla

Jan 5, 2025

Stayed 1 night in Jan 2025

4/10 Poor

Ilsi

Traveled with family

Jan 3, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Light and telephone not working

Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Jan 2, 2025

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family

Dec 24, 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Could be cleaner

The staff was amazing. The room's cleanliness was questionable. Cobwebs around the ceilings & bathroom floor was dirty. The safety latch was missing & lock didn’t seem very secure.

Stayed 1 night in Dec 2024