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DoubleTree by Hilton Hotel Jackson

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Reception
Daily buffet breakfast for a fee
Lobby
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior King Suite with Sofa Bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior King Suite with Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Mobility Access King Room with Roll in Shower

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jackson

Casey Jones Village is a short stroll from DoubleTree by Hilton Hotel Jackson, and other popular attractions like Old Hickory Mall are within a couple of miles (3 km). This 4-star hotel welcomes guests with 167 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Casey Jones Village - 8 min walk - 0.5 miles
  • Music Highway Crossroads - 8 min walk - 0.5 miles
  • Union University - 2 min drive - 1.6 miles
  • Old Hickory Mall - 3 min drive - 1.8 miles
  • The Ballpark at Jackson - 8 min drive - 7.8 miles

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Jackson

DoubleTree by Hilton Hotel Jackson features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel Jackson?

DoubleTree by Hilton Hotel Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on May 17, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of DoubleTree by Hilton Hotel Jackson?

This hotel in Jackson is within a 10-minute walk of Casey Jones Village and Music Highway Crossroads. You'll also find Old Hickory Mall and Jackson Bowling & Family Fun within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel Jackson?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does DoubleTree by Hilton Hotel Jackson include a casino at the property?

No, DoubleTree by Hilton Hotel Jackson doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jackson?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Jackson?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does DoubleTree by Hilton Hotel Jackson have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Jackson have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jackson serves buffet breakfast for a surcharge each morning at Twist Grill and Bar.

Does DoubleTree by Hilton Hotel Jackson allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Jackson?

The closest major airport to DoubleTree by Hilton Hotel Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 7.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Jackson?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Hotel Jackson.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1006 reviews
Rating 8 - Good. 253 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 91 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shevonne

Liked: Cleanliness
The staff was so pleasant and excellent cleaning staff. Room 514 was immaculate. Thank you for a wonderful stay.
Stayed 2 nights in Mar 2026

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Property conditions & facilities
Parking lot was a mess. Management should have at Least put salt down to melt the ice. It was super dangerous to walk to your car.
Stayed 1 night in Jan 2026

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 5 nights in Jan 2026

10/10 Excellent

Orlando

Stayed 2 nights in Jan 2026

10/10 Excellent

DaJon

Stayed 1 night in Jan 2026

8/10 Good

Marqurinita

Traveled with family
Liked: Cleanliness
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Caleb

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
v
Stayed 1 night in Dec 2025

10/10 Excellent

bridgett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our breakfast was wonderful!!
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not do breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

hisham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
we didnt have a wifi for a buismess trip
Stayed 5 nights in Dec 2025

10/10 Excellent

Marrissa, Ripley

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable beds. Nice and helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Service staff were very friendly, but a couple needed more computer training. The main issue was the ongoing construction. VERY noisy at times during the day (a hammer drill being used on the concrete of the room above mine. Far too noisy to talk on the phone. No business center or conference room available for phone usage. Christmas music too loud for phone calls in the lobby. May try staying here again after the construction has been completed. The first room I was assigned had a clogged shower drain. I was told the room had been flagged as out of service, but it still assigned to me. After changing to a different room, I noticed the door would not close completely due to a faulty door sweep at the bottom. That was fixed quickly, but in order to engage the door’s deadbolt, I had to forceful push the door shut with my shoulder while engaging the deadbolt. I would not want my wife to stay in a room with so many problems securing the door. On the subject of doors, one of the two heavy glass sliding shower doors had no plastic edge guards so even gently sliding it would make a loud bang that I am sure my neighbors did not appreciate. The other door had plastic edge guards on both edges and was fine. Overall, the hotel is fine, but better QA inspections need to be conducted on the refurbished rooms before making them available to guests. I suggest a very thorough checklist requiring the inspector to initial each item inspected and having the manager sign off the list
Stayed 5 nights in Nov 2025

10/10 Excellent

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was always courteous. The heat was difficult to adjust, and we had to have maintenance come help us. Even so, we were either hot or cold. Also, there seemed to be a shortage of coffee pods.
Stayed 2 nights in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2025

4/10 Poor

Brandon

Yy
Stayed 2 nights in Sep 2025

10/10 Excellent

Shanda

Stayed 1 night in Nov 2025

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