Romantic Hotels in Isla Verde, San Juan

"Beds were really comfy, room overall clean and tidy. Clear areas of wear and tear in the bathroom. Outdoor pool smallish but beach and sea are very close by. There were quite alot of sunbeds which was great to see. Staff also check if your a guest or not leaving/entering the hotel which is good. Staff are clearly the biggest asset to this hotel. Everyone was professional, courteous and would go above and beyond. Word of warning. The Italian restaurant IS NOT attached to the hotel. You cannot charge things to your room or use any credit that you have with the hotel here. This csused an issue for some guests when we were dining there as they had been inder the impression they could charge to their room. We would have attempted the same had we not been told the issue. There are a few restaurants, Karaya(?) is the main one within the lobby, however the srt up is a tad strange as it is like dining within the main thorououghfare of the hotel. Many people would get food delivered and take it to their room, if your on a budget this would probably be your best option as we found the hotel to be quite expensive overall for dining. There is a small coffee and wine bar that does takeaway coffee/sandwhiches/cake/bottles of wine. Please note there are no prices displayed which caught us out. 2 icecreams, a bottle of wine and a bottle of gatorade totalling $72. There is a convenience store and a supermarket across the road, dont get caught out like we did!"

"Rooms clean some staff was nice one lady was real rude and cranky"

"The guy in the front desk seem bothered when i walked up to check in, because I interrupted his Nintendo switch playing time or whatever handheld game device he was playing. The second floor smelled horrible, like sewage. The room looked like a small jail cell. I expected better for $230 per night!!!"