This hotel is clean and close to the airport and decorated very cute.
This hotel is clean, close to the beach within less than a 10 minute walk. Close to restaurants and CVS and super close to the airport! I would stay here again :)
Very noisy ventilation in room
Beautiful ambiance and kind staff
The hotel is beautiful, the room are beautiful too, but the food that we ordered in Soga was one of the worst food I have ever tasted, the French fries were hard, the burger over cooked. I can say that the only thing that was good was the two gingerly that we ordered with the food. Beware: The other thing is that beside the room rate that they charge you have to pay a additional surcharge of $35 a day beside the room rate. Also they charge for parking $19.00 a day. The front desk staff were very friendly and courteous.
The property was very nice. The bathroom was designed correctly. After you take a shower the floor is very wet and no hooks for towels to hang.
Very good
Pros:- Great Property , Brand New. Very nice Rooms and bar. Nice Gym ( We used it through out our stay ). Central Location. Nice Bar & great service. Cons:- Pool was very small. Also , they charge $35.00 extra per night , which is given as a credit to use at the bar. Tax and Tips are not include in the credit.
We enjoyed our time at this Residence Inn and would stay here again.
Un hotel espectacular y un servicio A . Loca por volver!
I really enjoy my stay in your establisment. Very clean, the pool was great, service excellent and food very good. If ever I have the chance to go back to San Juan, I will for sure go back.
n/a
Located in Isla Verde, Residence Inn by Marriott San Juan Isla Verde is adjacent to Isla Verde Beach and within a 10-minute stroll of Balneario de Carolina. This 231-room hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour business center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.
Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchenettes, dining areas, and sitting areas are also standard. Change of towels is available on request.
Guests staying at Residence Inn by Marriott San Juan Isla Verde enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Self parking is available for USD 19 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, free use of bicycles, and a terrace.
This hotel is clean and close to the airport and decorated very cute.
This hotel is clean, close to the beach within less than a 10 minute walk. Close to restaurants and CVS and super close to the airport! I would stay here again :)
Thanks for the fantastic review, Jewels!We're happy you enjoyed your time with us so much at Residence Inn by Marriott San Juan Isla Verde! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!
Very noisy ventilation in room
Thank you for taking the time to share this 4/5 review, Marina!We're so glad to hear your time with us was so enjoyable! We care deeply about the comfort and satisfaction of our guests so we'll address your concerns with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
Beautiful ambiance and kind staff
Thank you for the wonderful review, Chanille!It's outstanding your time at Residence Inn by Marriott San Juan Isla Verde was so fantastic! We're thrilled you enjoyed our beautiful ambiance so much. We strive for excellence and your praise for our kind staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!
The hotel is beautiful, the room are beautiful too, but the food that we ordered in Soga was one of the worst food I have ever tasted, the French fries were hard, the burger over cooked. I can say that the only thing that was good was the two gingerly that we ordered with the food. Beware: The other thing is that beside the room rate that they charge you have to pay a additional surcharge of $35 a day beside the room rate. Also they charge for parking $19.00 a day. The front desk staff were very friendly and courteous.
Thank you for the feedback, Jose.We regret that your time with us was anything less than perfect. While we're happy that you appreciated our well-appointed accommodations and kind staff, it's unfortunate Soga didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward.We hope you allow us the opportunity to share a more positive experience with you soon.
The property was very nice. The bathroom was designed correctly. After you take a shower the floor is very wet and no hooks for towels to hang.
Thank you for selecting our hotel and for your good review of your experience. We are sharing the critique with our Director of Engineering as I type this. Our quest for continuous improvement and excellence is paramount.We appreciate all feedback. We will eagerly await repeat visit(s) and we will certainly share reviews with our team!
Very good
Thanks for the kind assessment of your Experience. Personal comfort and service excellence are of paramount importance to us. We will eagerly await repeat visit(s) and we will certainly share reviews with our team!
Thank you for taking the time to leave this wonderful review, Jewels!We're thrilled to know you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde so much! We strive for excellence so we're pleased to hear you appreciated not only our clean property and prime location, but also our beautiful decor! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!