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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
View from property
View from property
Lobby lounge
Outdoor pool, open 6:00 AM to 11:00 AM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪7 min walk‬
  • Place, Carolina Beach
    ‪9 min walk‬
  • Place, Balneario de Carolina
    ‪15 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.8 out of 10
Good
(10 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(221 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(91 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(50 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • Partial ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Carolina

Located in Isla Verde within a short stroll of Carolina Beach, Residence Inn by Marriott San Juan Isla Verde is within a 10-minute drive Casino del Mar at La Concha Resort. This 231-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and an outdoor pool.

What's nearby

  • Isla Verde Beach - 7 min walk - 0.4 miles
  • Pine Grove Beach - 7 min walk - 0.4 miles
  • Carolina Beach - 9 min walk - 0.5 miles
  • Balneario de Carolina - 15 min walk - 0.8 miles
  • Port of San Juan - 11 min drive - 7.3 miles

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬6 min walk
  • ‪Las Canarias - ‬5 min walk
  • ‪Lobby Bar @ El San Juan - ‬3 min walk
  • ‪Metropol Restaurant - ‬5 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Built in 2022, the brand new Residence Inn by Marriott San Juan Isla Verde offers an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is available for USD 19 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a meeting room, a computer station, and a terrace.
Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sobao by Los Cidrines
  • Soga

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 49.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Frequently asked questions

Is free cancellation available at Residence Inn by Marriott San Juan Isla Verde?

Residence Inn by Marriott San Juan Isla Verde offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott San Juan Isla Verde?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott San Juan Isla Verde on Mar 23, 2026 start from 305.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Residence Inn by Marriott San Juan Isla Verde?

This hotel is situated in Isla Verde within a short 6-minute walk of Isla Verde Beach and also 10 minutes on foot from Carolina Beach. You'll also find Jose Miguel Agrelot Coliseum and Casino del Mar at La Concha Resort within a short drive.

Will I be able to park at Residence Inn by Marriott San Juan Isla Verde?

Yes, uncovered parking is offered for USD 19 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Residence Inn by Marriott San Juan Isla Verde feature a casino on the premises?

No, Residence Inn by Marriott San Juan Isla Verde doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott San Juan Isla Verde?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 AM.

Is Residence Inn by Marriott San Juan Isla Verde good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Residence Inn by Marriott San Juan Isla Verde?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott San Juan Isla Verde have a restaurant with a breakfast menu?

Yes, Residence Inn by Marriott San Juan Isla Verde serves free full breakfasts at Sobao by Los Cidrines each morning.

Will Residence Inn by Marriott San Juan Isla Verde allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott San Juan Isla Verde for a fee of USD 75 per pet, per night.

Are there connecting rooms at Residence Inn by Marriott San Juan Isla Verde?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Residence Inn by Marriott San Juan Isla Verde?

The closest major airport to Residence Inn by Marriott San Juan Isla Verde is Luis Munoz Marin Intl. Airport (SJU), which is within a mile.

Are there rooms with balconies at Residence Inn by Marriott San Juan Isla Verde?

No, at Residence Inn by Marriott San Juan Isla Verde, there aren't any guestrooms that list a balcony.

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1480 out of 2360 reviews
Rating 8 - Good. 451 out of 2360 reviews
Rating 6 - Okay. 238 out of 2360 reviews
Rating 4 - Poor. 106 out of 2360 reviews
Rating 2 - Terrible. 85 out of 2360 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

ANDREW

Disappointed that the jacuzzi wasn’t heated nor the pool. Otherwise a friendly staff and clean environment.
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael

Stayed 2 nights in Jan 2026

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean, nice amenities. Only complaint was the pool was very noisy with unruly kids and being so close to the airport the plane noise was very loud.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa L, Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were friendly and helpful if we needed anything.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jazmin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marta

Stayed 5 nights in Nov 2025

6/10 Okay

Amanda

Liked: Cleanliness, amenities
Staff nice, hotel is fine. Terrible mildew smell from the minute you walk in and in all of the rooms. There is an overly scented air freshener that is compensating for this that burns your throat.
Stayed 2 nights in Nov 2025

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No the room was clean but not in complete working order. The door to the room didn’t close completely. You had to remember to pull it shut. Scary. Parking key didn’t work. Had to go the front desk twice. Fridge leaked. Room safe had to be replaced because it didn’t work. They don’t do automatic house keeping. You have to call if you want your room cleaned that day. The sink had no cold water. Only hot water came out.
Stayed 4 nights in Nov 2025

2/10 Terrible

Jovanni, Taunton

Stayed 3 nights in Nov 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a spacious and clean room. The beds were super comfortable and the pool area was very beautiful. We really liked the water lounge chairs!!! All the staff was nice and accommodating. They seemed to really want you to have a great stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jahaira

Stayed 4 nights in Nov 2025

10/10 Excellent

Yamil

Stayed 3 nights in Nov 2025

10/10 Excellent

Gail, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious room. Hotel has a nice bar/restaurant with friendly bar tenders. Close to airport (and you will hear the planes arriving and departing), but easy to get to and from, with Uber a valid option.
Stayed 1 night in Nov 2025

2/10 Terrible

Marta

Disliked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Residence Inn by Marriott San Juan Isla Verde, and I can honestly say it was one of the worst hotel experiences my family and I have ever had. The issues began even before we arrived. The hotel management contacted us out of the blue to say we were being moved to a different hotel for half of our stay. This was incredibly inconvenient. When we voiced our frustration, the staff did not care about the significant disruption they were causing. Upon arrival, there was no communication between the staff and management regarding our reservation being changed. Customer service seems to be a foreign concept to the team here. We had reserved 3 rooms for my family, and every single one smelled musty. The air conditioning did not work in any of the rooms. We called the front desk multiple times for maintenance, but no one ever showed up to fix the issue. The "complimentary" breakfast was a complete joke. It is absolutely not a reason to book a stay here; save your money and eat elsewhere. The hotel engages in dishonest billing practices. At check-out, the staff provided us with a receipt detailing the exact amount we would be charged. However, once I checked my credit card statement later, I discovered that we had been significantly overcharged. The hotel is now refusing to provide a refund for the inconvenience, the poor quality of service, they are happy to take your money without delivering a quality experience. Do yourself a favor and book somewhere else
Stayed 5 nights in Nov 2025

10/10 Excellent

Carmen Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful l!!! Staff helpful and accommodating
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Oct 2025

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Iwona

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 5 nights in Nov 2025

6/10 Okay

Malgorzata

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Was ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Chassity Jean, Roxie

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I checked in everything about my stay was top notch and fabulous! Samantha at the front desk is absolutely spectator from her professionalism to her friendly personality. In fact, all staff in every department are great. I only encountered one person that I really did not care for. My room was incredible! I love that there was a real clock, a pen and paper for scratch notes which I needed. The air conditioning was spot on and I cannot brag enough about the shower! Water pressure was perfect, plenty of hot water. Room service was great! My only complaint was there were no extra blankets already in the room. Breakfast buffet was good. The coffee was great, except you better get it during breakfast hours as I did not see coffee anywhere else available anywhere in the hotel; except what is available in your room. I had dinner one night in the restaurant and the food was delicious and the service was great. There is a market nook for snacks and very basic needs which is stocked regularly. Location is great as there is plenty of things in walking distance. Not a beach front property, but they will provide chairs and umbrellas for daily use and you can walk to the beach entrance. No matter where you go on the property everything is SO CLEAN and neat. In fact, the entire area is. I enjoyed my stay so much I am already looking at returning again next year! Thanks to all of the staff for making my visit most pleasurable.
View from room
Dinner in the restaurant
kitchenette/living area
bathroom with walk-in shower.
Stayed 4 nights in Oct 2025

6/10 Okay

Sorita

Liked: Cleanliness, property conditions & facilities
The room was clean and the check in was not bad yet i called the day before and was told that i wouldn't be staying at hotel... The hotel had moved me to another hotel not even in Isla Verde. That was a complete nightmare and i wont even get into the stress of it all yet i will say call hotel before arrival.
Stayed 4 nights in Nov 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Marisal at the front desk was very helpful with our luggage storage, taking down our information and giving wonderful recommendations. Very patient and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

James

Traveled with group
Room 916 has a serious mold issue that needs to be remedied. Very clear smell of mold. No visible signs. Probably in the HVAC system with leaking or moisture accumulation.
Stayed 1 night in Nov 2025

8/10 Good

Shawina Tabessa Nbembe

Traveled with family
Liked: Amenities, property conditions & facilities
The room was spotless and the staff were great
Stayed 4 nights in Aug 2025

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