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Highlands Inn

3.0 star property

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Photo gallery for Highlands Inn

Property grounds
Front of property
Classic Twin Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets
Classic Twin Room, Multiple Beds | Terrace/patio
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
420 Main Street, Highlands, NC, 28741
  • Place, Highlands Playhouse
    ‪3 min walk‬
  • Place, Cullasaja River Gorge
    ‪9 min walk‬
  • Place, Highlands Biological Station
    ‪15 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Twin Room, Multiple Beds

Classic Twin Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Multiple Beds

  • Garden view
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Highlands

Located in Downtown Highlands, Highlands Inn is adjacent to Highlands Playhouse and within a 10-minute walk of other popular attractions like Highlands Biological Station. This 31-room, 3-star bed & breakfast welcomes guests with free breakfast, free in-room WiFi, and free self parking.
View more B&B in HighlandsOpens in a new window

What's nearby

  • Highlands Playhouse - 3 min walk - 0.2 miles
  • Highlands Art Gallery - 3 min walk - 0.2 miles
  • Cullasaja River Gorge - 9 min walk - 0.5 miles
  • The Bascom Center for the Visual Arts - 14 min walk - 0.8 miles
  • Highlands Biological Station - 15 min walk - 0.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 99 min drive

Restaurants

  • ‪Wildcat Cliffs Country Club - ‬10 min drive
  • ‪Los Vaqueros - ‬8 min walk
  • ‪Shell - ‬5 min walk
  • ‪Oak Steakhouse - ‬9 min drive
  • ‪Highlander Mountain House & The Ruffed Grouse Tavern - ‬3 min walk

About this property

Highlands Inn

Guests of Highlands Inn enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. You can take advantage of free parking if you drive. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Additional amenities include a terrace, a garden, and a reception hall.
Guests can stay connected with free WiFi. Coffee makers, ironing boards, and free toiletries are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant
  • Coffee and tea in common areas

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highlands Inn
Highlands Inn Highlands
Highlands Inn Bed & breakfast
Highlands Inn Bed & breakfast Highlands

Frequently asked questions

What's there to see within easy reach of Highlands Inn?

This bed & breakfast is situated in Downtown Highlands, just steps from Nantahala National Forest and Highlands Playhouse, and within a short walk of Cullasaja River Gorge. You'll also find Highlands Art Gallery and Highlands Biological Station less than a mile away.

Will I be able to park at Highlands Inn?

Yes, self parking is offered for free at the bed & breakfast.

Does Highlands Inn include a casino at the property?

No, Highlands Inn doesn't have a casino.

Will I find an indoor pool at Highlands Inn?

No, there is no indoor pool at this bed & breakfast.

What do couples enjoy most about Highlands Inn?

Couples staying at this bed & breakfast will appreciate amenities like a restaurant and free breakfast plus some guestrooms include a garden view.

Does Highlands Inn have a hot tub?

No, there isn't a spa tub at this bed & breakfast.

Does Highlands Inn have a restaurant that serves breakfast?

Yes, Highlands Inn serves free breakfast from its restaurant.

Will Highlands Inn allow pets to stay free of charge?

No, pets aren't allowed at Highlands Inn.

Does Highlands Inn have connecting rooms available?

No, there aren't connecting guestrooms at this bed & breakfast.

Can I book a room with a balcony at Highlands Inn?

No, there aren't any guestrooms with balconies at Highlands Inn.

Highlands Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 48 reviews
Rating 8 - Good. 16 out of 48 reviews
Rating 6 - Okay. 6 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time but one sour note you need to know about

My wife and I enjoyed our stay overall, staff very helpful providing any amenities, lovely garden patio, great location on Main St. Only real sour note was at the very end of our trip...all info says complementary breakfast provided as part of the price we paid for room but when we arrived for breakfast we were notified that we had to pay for breakfast because we went thru hotels.com...staff should have told us that...
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Old Hotel

It’s an old charming hotel. May be Haunted so that’s why I stayed there. Room was clean and well equipped.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Mktwhite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inn right In town walking distance to everything. Very comfortable bed and room was nice and spacious.
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Verified traveler

Very clean and right in town. Charming property
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly Inn keepers. Historic property. The amenities were limited due to COVID restrictions, but our stay was very nice.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great Location, Needs updating. Staff is friendly, front porch is nice.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location. Comfortable bed. Enjoyed our stay.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Lexi did a great job at front desk Quickly registered us and made a restaurant reservation in advance for us with. Preemptive phone call the day before so we wouldn’t get shut out. At reduced capacity restaurants. Efficient and friendly.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, friendly and helpful. Roman in the dining room did great work. big room.
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Nancy

Liked: Cleanliness, staff & service

Underwhelmed at The Highlands Inn

The Inn itself is charming. The room needs to be updated. The TV was terrible (small , with a very fuzzy picture). The carpet was dated and just plain ugly. The pillows seemed old and out of shape. The bathroom amenities were minimal at best, shampoo and lotion only. There was a USB port by the bed which was nice. It was quiet and the location can't be beat.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not accept our reservation thru Expedia because we have a dog with us. Dog owners can only book directly thru the owners. They did helpus find a place to stay which was awesome.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to not get away from the heat. Hotel as it always has been great location.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Disappointed. No wifi. Other problems.

Disappointing. First the good:the staff was generally welcoming and they were helpful with local recommendations. Our room was clean and housekeeping responded to our needs. Bed was comfortable. Hotel is very old and some would say quaint. Location is on Main Street, close to restaurants and the Ugly Dog pub (best bar in town). The bad. The location has a negative - parking. The "free" parking is street parking - the hotel doesn't have a dedicated lot. The town is overrun during the day and evening, and so parking was difficult for us. The water pressure in the shower was terrible - it went from weak to zero back to weak - and so showering wasn't happy. Room was extremely small. Now the ugly: their wifi simply doesn't work. The front desk said it doesn't work in town, but just five doors down at Buck's coffee house the wifi worked fine. Also I was told by a guest at the Old Edwards Inn (amazing place) that their wifi worked fine. So don't stay here if you need to use the internet. Also, the A/C didn't work properly - the fan speed was only high - the low and medium settings didn't work, and so we were up several times a night fiddling with the AC. Also a note, the free breakfast is NOT included when a room is booked on Hotels.com. We won't stay here again.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

joseph b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel & Staff in Fun Town

Friendly, welcoming staff in a beautiful, historic building. Will definitely stay again.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlands

Beautiful city
Stayed 1 night in Oct 2018
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

The location is great. You walk out the door and you are on Main Street where you can walk to restaurants and shopping. You can also walk about 2 blocks to a local playhouse that has plays and movies. Parking was on the street, safe and for our visit plenty of spaces could be easily found. In the fall the parking may be more of an issue. The free breakfast was just okay, we skipped it the 2nd morning. Room size was fine and there was a balcony. Price was reasonable for a hotel on Main Street.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Genna

Liked: Cleanliness
Disliked: Staff & service
I am sorry to say the Highlands Inn did not meet my expectations when traveling there this past weekend. I booked a queen room via Expedia...yet my reservation was incorrect when they called me two days prior to to my trip to confirm, and just when I thought we'd straightened it out over the phone, it was still incorrect when I checked in two days later. The woman working the desk at check-in was incredibly rude, defensive, and condescending towards me. While we were trying to get it straightened out, two separate hotel guests came to the desk to complain that they had had zero hot water since checking in a day before to which the woman said, "I've alerted maintenance, but I can't fix what's already happened." Never an apology or an offer to make this right for them. After a lot of back and forth, I was finally given my room key with very vague directions how to access my room. When I opened the door to room 43...wow...I am not normally sensitive to smells, but the stench of stale cigarette smoke was truly overwhelming. I would have had a much better review had this woman not been so rude, and I wish I could say I had a better experience, but it just didn't meet the mark for me. Plusses: the room was quiet and the bedding was comfortable.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Favorite Getaway

We LOVED the Inn. Our room was so quaint and the bed was so soft.It felt like we were staying at grandmas house. Had a wonderful time and can’t wait to go back.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Day Trip

I enjoyed the Inn. The warmth and friendliness of the staff was very pleasing. I would recommend it to friends and surely stay there the next trip to Highlands.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prefer the Inn over the Lodge. Good not Great.

The Inn was having work done so I was given my 2 rooms in the Highlands Lodge. Not the same quaitness as the Inn. I prefer the Inn. Did see a Black bear outside our room around 1030 at night, no threat so enjoyed seeing it.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant, charming mountain retreat...

Wonderful, quaint historic inn in the beautiful town of Highlands. Would recommend for older travelers without children. Great complimentary breakfast and great conversation with other travelers staying at the inn. Elegant furnishings and fixtures; fireplace in parlor; very nice antique pieces.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blind dog pub rocks!!

I will come back again. Place was clean, people were nice!! Very outdated, NEED to do some basic updates like paint at least. Just needs to brought into this century really. A few simple fixes are needed. Roamed around the inside of the property as well and if they really wanted to drop some $$ into the place it could be amazing!! Most common areas(gameroom, dining hall, etc) are not even being used.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff was incredibly nice to me and my family. It was an overall treat to be able to stay here. Clean sheets and towels were just one of the everyday joys of staying at what seemed to be a family oriented hotel. It was quite the treat
Stayed 3 nights in Sep 2017
Verified

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

We booked because this used to be THE place to stay in Highlands. The prices are still high, but the quality has gone down. The rugs were threadbare, the heating inconsistent, there was no breakfast offered with the room and only a ten percent discount if you slept and ate there. WiFi was 'way down the hall and the window shades would only stay up if we tied them to the window lock. or me, the bed was too soft and the pillows too overstuffed. My husband had no problem with these last two things, however. I must say I am deeply concerned for the town of Highlands if they lose this grand dame of a hotel. If someone does not give more attention to this place, the only solution will be demolition and that will be a shame. Losing this place will change the whole character of the town and the main street.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Cozy Inn in Highlands

This historical inn was exactly what we expected in Highlands. We have stayed in the best of the best across the world and this hotel was very good for an old historical inn. Was it a 4 Seasons? No, but we felt right at home and very comfortable.

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