Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property
Luxury hotel with a sauna connected to a shopping center in Frankfurt
VIP Access

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Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Relax in a stylish seating area with a plush sofa, round table, and city views.
Relax in style with plush armchairs and sofas amidst abstract columns and city views.
Stunning lobby with a grand staircase and sleek design.
Enjoy a city view from the large window, with a comfortable bed and a small table for relaxation.
Relax and unwind in this inviting space, featuring a cozy seating area, pool table, and bookshelf.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Family Room (2 Adults + 2 Children)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room

8.4 out of 10
Very good
(17 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 214 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room

9.4 out of 10
Exceptional
(27 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Balcony

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room (Extra Bed 2 Adults + 2 Children)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Frankfurt

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) places you in Innenstadt, within a leisurely stroll of popular sights such as Römerberg and Frankfurt Christmas Market. This 4.5-star hotel has 256 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym. It's connected to a shopping center in central Frankfurt and also close to Frankfurt Trade Fair and Alte Oper.

What's nearby

  • MyZeil - 5 min walk - 0.3 miles
  • Römerberg - 11 min walk - 0.6 miles
  • Frankfurt Christmas Market - 12 min walk - 0.7 miles
  • Alte Oper - 14 min walk - 0.8 miles
  • Main Tower - 15 min walk - 0.9 miles

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬3 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬2 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Luxury hotel with a sauna connected to a shopping center in Frankfurt
At Avani Frankfurt City Hotel (previously NH Collection Frankfurt City), guests have access to a gym, a sauna, and free WiFi in public areas. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
47-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and espresso makers. Change of towels is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Frequently asked questions

Is a free cancellation option available at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) on Aug 24, 2025 start from $93.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

This hotel is situated in Innenstadt within a short 11-minute walk of Römerberg and also 12 minutes on foot from Frankfurt Christmas Market. You'll also find Alte Oper and Deutsche Bank Park within a short drive.

Is parking available on site at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Yes, there is accessible parking and electric car charging available.

Does Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) have a casino on the premises?

No, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) doesn't have a casino.

Is there an indoor pool at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and an espresso maker.

Does Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) feature a restaurant that includes a breakfast menu?

Yes, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) serves buffet breakfast each morning for a surcharge from its restaurant.

Does Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) for a fee of EUR 30 per pet, per night.

Are there connecting rooms at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

The closest major airport to Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) is Frankfurt Airport (FRA), which is 8.9 mi away (28 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 25.9 mi away.

Can I book a room with a balcony at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Yes, some guestrooms at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offer a balcony.

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 450 reviews
Rating 8 - Good. 111 out of 450 reviews
Rating 6 - Okay. 39 out of 450 reviews
Rating 4 - Poor. 15 out of 450 reviews
Rating 2 - Terrible. 8 out of 450 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Alison

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcos G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the room was having issues with the ac and it was hot
Stayed 1 night in Apr 2025

10/10 Excellent

Celene J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline, Weatherford

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling to Rome, Marseille, Bordeaux and Paris, the Avani in Frankfurt was the best hotel of all! Nice reception area, the staff could not be nicer or more helpful, and - after the teeny rooms in other hotels - the room was so spacious! And was so reasonably priced! The breakfast was great, also with attentive staff. I will always look for an Avani property when I travel.
Stayed 1 night in Apr 2025

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities

A high standard hotel

Came for two nights. We ordered a king bed, yet although not informed in advance we’re given two single beds. They were big enough. Otherwise the room was comfortable and clean. The next day we were offered the appropriate room, but that was inconvenient. We were also offered free breakfast. All staff members were extremely kind. The breakfast was very good. The room very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to good shopping and felt safe. Close to good restaurants.
Stayed 2 nights in Feb 2025

6/10 Okay

Susanna

Traveled with family
Liked: Cleanliness, room comfort

Air condition problem

I reservated two room for my family because they didn't have room for 3 people. Air condition in our room didn't work, it was very hot in the room. They started explaining that the hotel system works according to the seasons & they can give us a fan, but in some reason in the loby air conditioner worked very well "not according the seasons". We asced for a change the room. Some girl in the reception wasn't so nice to us. Overall experience was okay: the breakfast was good, room cleaning was good.
Stayed 4 nights in Apr 2025

8/10 Good

ANDREI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general the hotel is nice and the breakfast was good. There was only one issue with beds.. We stayed in the hotel with two children of 8 and 10 years old, while booking it was written that we would be offered OR two double beds OR four single beds but when we arrived there was only double bed and a narrow sofa. I told the manager that sofa was not ok, she said she'd settle it and led us to another suite with double bed in one room and the other room was empty with no beds. The manager told me several times that they'd bring us two single beds for our kids but once again the staff brought us the narrow sofa. I told them it's not ok for us because it's too narrow for the kids but it turned out that the staff didn't understand any of my words, they did not understand English and they just covered the bed and went away. I returned to managers on the reception, they told me that they "could only bring one more single bed but there's no more place for it". So I had to agree for the sofa but I was really upset, I didn't understand why couldn't they initially just bring two single beds.. I wish I had more comfortable stay for my kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazunori

Stayed 1 night in Feb 2025

10/10 Excellent

WALA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best equipped hotel room I’ve ever stayed in, couldn’t fault the room. Breakfast was pricey but very good - would stay again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

arunee, nyc

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Brea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Check-in went smoothly and the staff were so kind to our big family. The breakfast was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amram, ALFEI MENASHE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the shopping street, spacious rooms, comfortable bed and high level service
Stayed 2 nights in Mar 2025

10/10 Excellent

Warley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amritta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, photos don't do it justice! Customer service was great and the rooms were so comfortable and spacious (we got a free upgrade booking with expedia!) Would highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just 2 nights here, but this hotel is perfect. The highlights are great staff, the bar and restaurant area and foyer area, which were amazingly and tastefully decorated, in a retro style. We spent plenty of time here! Very convenient too. The online check in was great too. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

afsaneh

Liked: Amenities
Great location , Great breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room. Breakfast was great and liked the vibe of the hotel. Bed was very firm and couldn’t really control the ac are the only negatives. Still recommended especially if the price is good!
Stayed 1 night in Mar 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Room comfort

Too hot and noisy at night

The hotel was absolutely boiling. It was impossible to sleep. The air con does not work. And you can’t open the window due to the busy main road below. We tried 3 rooms before accepting our fate. First room the electrics kept tripping, second room the window was broken. Third room was ok. Holes in curtains and as mentioned crazy hot and very loud due to the busy main road.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt

A funky hotel in Konstablerwache, close to metro stop and right in the middle of restaurants and shopping precincts. Restaurant had a good atmosphere and there is a gym (although that’s not for me!) Reception check in was smooth but the gentleman who checked me out was very stern - a nice smile wouldn’t have gone amiss! The coffee machine in the room was very welcome (but it needed a dust) and the free water, coffee pods and tea was very welcome. We stayed four nights and used the last day to travel to Mainz - a charming place with a nice park and some beautiful properties.
Stayed 4 nights in Mar 2025