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Best Western Hotel Universel Drummondville

3.5 star property

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Photo gallery for Best Western Hotel Universel Drummondville

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Suite, 1 Queen Bed, Non Smoking, Refrigerator | Memory foam beds, desk, laptop workspace, blackout drapes
Bar (on property)
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Promenades Drummondville
    ‪7 min walk‬
  • Place, Centrexpo Cogeco Drummondville
    ‪13 min walk‬
  • Place, Drummondville Golf and Curling Club
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(39 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(16 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 660 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

9.8 out of 10
Exceptional
(6 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator | Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator | Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Queen Suite

  • Sleeps 2

Queen Suite with Two Queen Beds

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

  • Sleeps 2

About the neighborhood

Drummondville

Drummondville Golf and Curling Club is within 2 miles (3 km) of Best Western Hotel Universel Drummondville while other popular attractions such as Maison des arts Desjardins Drummondville are within 3 miles (5 km). This 3.5-star hotel has 116 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Drummondville and also close to Village Québécois d'Antan.

What's nearby

  • Promenades Drummondville - 7 min walk - 0.4 miles
  • Centrexpo Cogeco Drummondville - 13 min walk - 0.7 miles
  • Drummondville Golf and Curling Club - 4 min drive - 1.2 miles
  • Village Québécois d'Antan - 6 min drive - 4.1 miles
  • Maison des arts Desjardins Drummondville - 7 min drive - 2.3 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 94 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Café Morgane - ‬9 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪A&W Restaurant - ‬4 min drive
  • ‪Resto Chez Mel et Julie - ‬13 min walk

About this property

Best Western Hotel Universel Drummondville

Guests staying at Best Western Hotel Universel Drummondville enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include a hot tub, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 42-inch TVs with satellite channels and first-run movies. Memory foam beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. MP3 docks, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Grand Times Hotel Drummondville
Drummondville
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,006 reviews
$190 nightly
The price is $226
Apr 20 - Apr 21
Total with taxes and fees
Grand Times Hotel Drummondville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Cribs/infant beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 2026-11-30, 057735

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

What is there to do close to Best Western Hotel Universel Drummondville?

This hotel is located in Drummondville within a short 9-minute walk of Promenades Drummondville. You'll also find Wodyatt Park and Maison des arts Desjardins Drummondville within a short drive.

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on Apr 26, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Universel Drummondville have a casino?

No, Best Western Hotel Universel Drummondville doesn't have a casino.

Is there an indoor pool at Best Western Hotel Universel Drummondville?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Does Best Western Hotel Universel Drummondville feature a restaurant that includes a breakfast menu?

Yes, Best Western Hotel Universel Drummondville serves a full breakfast each morning for a surcharge from its restaurant.

Does Best Western Hotel Universel Drummondville allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Hotel Universel Drummondville for a fee of CAD 25 per accommodation, per night. A deposit of CAD 150 per stay is collected.

Does Best Western Hotel Universel Drummondville have a wedding venue?

There are wedding services available at Best Western Hotel Universel Drummondville if that's in your vacation plans.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1013 reviews
Rating 8 - Good. 269 out of 1013 reviews
Rating 6 - Okay. 91 out of 1013 reviews
Rating 4 - Poor. 31 out of 1013 reviews
Rating 2 - Terrible. 30 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Luc

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

Etienne

Stayed 1 night in Dec 2025

10/10 Excellent

Laddavanh

Traveled with partner
Liked: Cleanliness
Fast and efficient
Stayed 1 night in Jan 2026

10/10 Excellent

Eric, Aldouane

Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Stayed 1 night in Dec 2025

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Zackary

Stayed 1 night in Dec 2025

8/10 Good

Tricia

Traveled with family
Room was awesome. Very spacious and very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Tricia

Traveled with family
Staff were awesome. Very curtious and very efficient especially cleaning staff. Made my parents feel lie home.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Al-Nasir

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Front Desk delivered excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

BINU

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Courteous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Al-Nasir

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and courteous. Room was very clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Joscelyn

Liked: Cleanliness, amenities
Disliked: Staff & service
We usually have a great stay, but every time we encounter Chantel (this was our 3rd time) at the front desk, we’re met with rudeness, snark, and up-charges she seems to make up front thin air, that no other staff ever issue us. She makes the stay unenjoyable and uncomfortable.
Stayed 1 night in Dec 2025

8/10 Good

Keeta

Liked: Staff & service, amenities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

LEE-ANNE

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Naveed

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room; comfortable bed; very nice shower head; quick hot water; loved the choice of soap and shampoo.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Lynda

Stayed 1 night in Nov 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with good amenities and nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mathieu

Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Comfortable clean room great staff
Stayed 1 night in Dec 2025