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Fairmont Le Chateau Montebello

4.0 star property
Mountain ski retreat with full-service spa and golf course

Choose dates to view prices

Photo gallery for Fairmont Le Chateau Montebello

Lobby
Aerial view
Aerial view
Breakfast, lunch, dinner served; local cuisine, garden views
Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
392 Notre Dame, Montebello, QC, J0V1L0
  • Place, Manoir-Papineau National Historic Site
    ‪7 min walk‬
  • Place, Sanctuaire Notre-Dame d'Etchemin
    ‪8 min walk‬
  • Place, Golf Le Château Montebello
    ‪20 min walk‬

Room options

View all photos for Fairmont Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 2 Double Beds, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Room, 2 Double Beds, River View

8.4 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 King Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Room, 1 King Bed, River View

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 1 Queen Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed,

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed,

9.0 out of 10
Wonderful
(8 reviews)
  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, River View

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Jacuzzi Suite, 1 King Bed with sofa bed , Jetted Tub

Deluxe Jacuzzi Suite, 1 King Bed with sofa bed , Jetted Tub | Jetted tub

Deluxe Jacuzzi Suite, 1 King Bed with sofa bed , Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Room, 1 King Bed,

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Room, 1 King Bed,

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds with Sofa bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds with Sofa bed, River View

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Moderate Room, 1 double Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Moderate Room, 1 double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Fairmont Luxury Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Luxury Room, 2 Double Beds

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Luxury Room, 2 Double Beds, River view

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Luxury Room, 2 Double Beds, River view

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Luxury Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Luxury Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 210 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont Luxury Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Luxury Room, 1 King Bed, River view

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont Luxury Room, 1 King Bed, River view

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Luxury Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Luxury Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 305 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Luxury Room, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Luxury Room, 1 King Bed with Sofa bed, River View

  • River view
  • 305 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Luxury Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Luxury Room, 1 King Bed

  • Garden view
  • 305 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 305 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Luxury Room, 1 King Bed, River view

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Luxury Room, 1 King Bed, River view

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 305 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Luxury Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Room, 1 Queen Bed

  • River view
  • 305 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds (Deluxe)

  • Garden view
  • 305 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds (Deluxe)

  • River view
  • 305 sq ft
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Montebello

Fairmont Le Chateau Montebello places you 2.9 mi (4.6 km) from Omega Park. This 210-room resort has a golf course, a marina, and a full-service spa.
View more Resorts in MontebelloOpens in a new window

What's nearby

  • Manoir-Papineau National Historic Site - 7 min walk - 0.4 miles
  • Sanctuaire Notre-Dame d'Etchemin - 8 min walk - 0.5 miles
  • Golf Le Château Montebello - 20 min walk - 1.1 miles
  • Camp Explora - 4 min drive - 1.6 miles
  • Omega Park - 5 min drive - 3.2 miles

Getting around

  • Ottawa International Airport (YOW) - 80 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Wendy's - ‬9 min drive
  • ‪Le Bistro - ‬14 min walk
  • ‪Tim Hortons - ‬9 min drive

About this property

Fairmont Le Chateau Montebello

Mountain ski retreat with full-service spa and golf course
Fairmont Le Chateau Montebello features a golf course, a marina, and a full-service spa. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski resort include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.
A golf course, 4 outdoor tennis courts, a marina, and a health club are featured at the resort. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Exterior
Auberge Montebello
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,000 reviews
$120 nightly
The price is $142
Feb 22 - Feb 23
Total with taxes and fees
Auberge Montebello

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 35 to 45 for adults and CAD 20 to 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aux Chantignoles
  • Bar Seigneurie

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Mini golf
  • Piano
  • Playground
  • Racquetball/squash
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 55 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 35 to 45 for adults, and CAD 20 to 45 for children
  • Valet parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 2052-01-31, 528485

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Fairmont Le Chateau Montebello caters to LGBTQ+ guests.
  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont Montebello
Chateau Montebello
Fairmont Chateau Hotel Montebello
Fairmont Chateau Montebello
Fairmont Montebello
Montebello Chateau
Montebello Chateau Fairmont
Montebello Fairmont
Fairmont Le Chateau Montebello Hotel Montebello
Fairmont Chateau Montebello Hotel
Fairmont Chateau Montebello Resort
Chateau Montebello
Fairmont Montebello
Montebello Fairmont
Fairmont Le Chateau Montebello Resort
Fairmont Le Chateau Montebello Montebello
Fairmont Le Chateau Montebello Resort Montebello

Frequently asked questions

Is free cancellation available at Fairmont Le Chateau Montebello?

Fairmont Le Chateau Montebello provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see close to Fairmont Le Chateau Montebello?

This resort is located in Montebello, a short 10-minute walk from Sanctuaire Notre-Dame d'Etchemin and also 19 minutes on foot from Golf Le Château Montebello. You'll also find Omega Park and Camp Explora within a short drive.

Will I be able to park at Fairmont Le Chateau Montebello?

Yes, self parking is offered for free at the resort. Valet parking is available for CAD 40 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at Fairmont Le Chateau Montebello?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, Ayurvedic treatments, and couples treatments.

Does Fairmont Le Chateau Montebello include a casino at the property?

No, Fairmont Le Chateau Montebello doesn't have a casino.

Will I find an indoor pool at Fairmont Le Chateau Montebello?

No, there is no indoor pool at this resort.

Is Fairmont Le Chateau Montebello a good place to stay for couples?

This riverfront resort offers plenty of amenities for couples including a bar, a garden-view restaurant, and a full-service spa.

Does Fairmont Le Chateau Montebello have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Fairmont Le Chateau Montebello feature a restaurant that includes a breakfast menu?

Yes, Fairmont Le Chateau Montebello serves a full breakfast for a surcharge each morning at Aux Chantignoles.

Will Fairmont Le Chateau Montebello allow pets to stay for free?

Although they can't stay for free, pets are welcome at Fairmont Le Chateau Montebello for a fee of CAD 55 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Fairmont Le Chateau Montebello?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Fairmont Le Chateau Montebello?

No, there aren't any guestrooms with balconies at Fairmont Le Chateau Montebello.

Does Fairmont Le Chateau Montebello offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Fairmont Le Chateau Montebello.

Fairmont Le Chateau Montebello Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Irena

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Nathalie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lynda

Liked: Staff & service, property conditions & facilities
Quiet, friendly, helpful, efficient staff with the goal to maximize the customer experience Planning a return visit to the Fairmont Le Château Montebello
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe parking area not far from bldg. swimming pool and hot tub perfect. Tennis court inside surface not playable for tennis and pickleball. Staff all very friendly and helpful. Room and bed very comfortable and quiet, renovated bathroom large and exceptionally good. Lovely grounds for walking by the river. Central fireplace in lobby is a great place for sitting and reading.
Stayed 2 nights in Oct 2025

6/10 Okay

yue

Traveled with family
Disliked: Property conditions & facilities
This hotel is definitely an icon mark in this area. But whole building need be renovated. Too old for stay and room is not clean enough. But view is good and lots activity’s you can discover.
Stayed 1 night in Oct 2025

6/10 Okay

Denis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Très bel endroit, le personnel est gentil et attentionné. Les lieux sont beaux et parfait pour s’y promener et apprécier la nature. Cependant, pour ce qui est de la chambre, c’est très très décevant. À presque $500/nuit, avoir des tapis pleins de taches et usées, c’est innaceptable. Il y a aussi beaucoup de cognements de plomberie qui rends le séjour et les nuits désagréables. Le lit et les oreillers sont aussi à remplacer. Manger sur place aux Chantignoles fut cependant excellent. Prévoyez au minimum $150/pers. sans alcool/vin. Au final, nous n’y retournerons pas.
Stayed 2 nights in Oct 2025

10/10 Excellent

Don

Stayed 3 nights in Oct 2025

8/10 Good

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property view of the Ottawa river was picturesque. The grounds were nice and seating along the path overlooking the river was a relaxing place. The hotel provided a rustic old canadiana feel and charm. The washroom in the hotel room is small and needs an update. The view of the river was nice, but overall the room felt dark and gloomy. The carpeting in the room was not flat in some areas. More snack options at the bar, as was available for room service would be a good idea. We waited for a shuttle to bring us back to the hotel from the golf club house. It never came! Overall, we had a wonderful relaxing weekend. It would be nice to have more evening activities or music to entertain the guests. The buffet breakfast was delicious! Staff very friendly!
Stayed 2 nights in Oct 2025

8/10 Good

karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Aram

Liked: Cleanliness, staff & service
Small room and tiny bathroom, with bathtub floor making weird noises when stepping on it. For close to $500 per night, I expected higher quality.
Stayed 1 night in Sep 2025

10/10 Excellent

Marlise, OTTAWA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa services
Stayed 1 night in Jul 2025

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We paid extra to book a jacuzzi room but on arrival found that the room was on the basement level with no windows. We asked to switch to a different room and were informed by the staff that the price difference will be refunded. We spoke to Expedia and clearly they came back to dispute that the hotel will not refund the difference. I am not sure who is lying but this has left a not very nice feeling. Otherwise the hotel was fine and comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Corbin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Had a very expensive but tasteless dinner. I think this resort is past its best before date. Im sure it was great in the eighties. Slow internet unless you pay for a daily upgrade. No fire in fire place. Tired carpet.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities
Spa was excellent, RMT very good
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are excellent .. courteous, helpful, friendly. Lots of restaurants to choose from. Didn’t realize there are so many activities included, else would have stayed longer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montebello is epic!
Stayed 1 night in Sep 2025

10/10 Excellent

Steven, Carp

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second amazing stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Stayed 1 night in Sep 2025

6/10 Okay

Mitchell

Stayed 1 night in Sep 2025

8/10 Good

Magdalena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spa.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A 5 star rated property that needs updating badly, room was rather shabby and not up to a 5 star standard, bathroom badly needed refurbishment and the room was excessively cold as the a/c was as old and the temperature couldn’t be altered, unfortunately it was cold at night we were unable to get any heat out of it. On a positive note the grounds and facilities were excellent and there are plenty of activities to keep the kids entertained, but boy does this property need a major renovation.
Stayed 3 nights in Sep 2025