Fairmont Le Chateau Montebello4.0 out of 5.0
Recent guest reviews
Our overall experience, at Chateau Montebello was extremely good, the service provided us during our stay was top of the line by a very friendly and willing staff who went out of their way to make our stay comfortable and enjoyable.
Great location/setting but bathroom toilette was not flushing, A/C didn't work. Noise from Ice Machine kept us up most of the night along with the A/C not working. Someone came twice for the toilette but it was still very very hard to flush...was never offered a room upgrade despite this fact. Over-all an over-priced experience for what we got...Food was good though!
Wee have been going to Fairmont Montebello for over 30 years,several times a year.We can't even begin to describe EVERYTHING we enjoy about our stays.We recommend everyone to go and you'll quickly experience ALL the things that keep us coming back year after year !!!!!
This is such a lovely lodge hotel - great location and view of the river. And the staff were helpful and friendly throughout. The rooms are a bit small but it is a wonderful classic hotel from 1930. There is a lot to do (indoor and outdoor pool, etc). The restaurant was good - and breakfast was outstanding (the crepes!!). And love the house dog (bello)! I would recommend this hotel for a nice relaxing visit.
Impressive and very welcoming building. Great fireplace and tables for relaxing on all 3 floors. Nice historical photos around lobby area. Quaint and cozy rooms with nice views. Swimming pool was fun and loved the underground walkway back to hotel. Fabulous scenery and walking trails all around property.
We checked in with friends for a golf game and night at the hotel with dinner in the dining room. The golf course was beautiful and challenging. The hotel is old and lovely. The dining room was awful. Two of us ordered the lamb and stated that it was the worse lamb they had ever eaten. The risotto tasted more like grits and the Arctic char was tasteless. I ordered the roast beef, an up charge of $10. It was so tough that I couldn't cut it. My husband couldn't manage it either. I asked for a steak knife and was told that that what I had was what they offered. There was so much going on on the plate that it was a total disaster. Soggy fingerling potatoe and a hodgepodge of over cooked vegetables but the biggest sin of all was the canned breaded onions that you expect In a roadhouse and not in a Fairmont Dining room. We all left wondering what happened to the Fairmont pride in service and quality of food of just a few years ago. We will not return and would not recommend it to anyone who is looking for a 5 star meal.
As Platinum President's Club members we have come to expect a lot from, and love, Fairmont properties, and we have stayed at every Fairmont across Canada except Jasper. The log cabin hotel, dating back to the 1930's, is very tired and worn, with some musty smells and worn carpeting, furniture and fixtures in the rooms and main areas. While the hotel is planning on a renovation, frequent cleaning and vacuuming would help to improve things in the interim. Our room needed some attention upon check-in, and the staff and management responded quickly and corrected the issue which was appreciated. The grounds and on-site activities were perfect for some family fun. The outdoor pool is large and well maintained with a hot tub and plenty of comfortable loungers and fresh white towels. There is also a fresh water shower at the pool, and drink and food service running over the lunch hour. Activities like mini golf, tennis, basketball, and walking trails add to lots of options for fun with the kids. There is also an indoor pool with hot tubs. Dining was another highlight with excellent poolside service from Vanessa. We are at the Bistro many times because Amelie took such great care of us. All the food was delicious and the wine list is exceptional.
Truth in advertising - we are Fairmont junkies! Including properties that are no longer Fairmonts, we have visited over forty properties around the world over the years. That does mean, though, that we can be a bit more judgmental of them because we know what they are capable of accomplishing. Having said that, Montebello is definitely an amazing place as experiences go! We visited here eight years ago for a long weekend and my reaction was exactly the same this time! You walk in the front door into the lobby and are stunned by the beauty of the lodge! The setting along the Ottawa River is gorgeous and there is a TON to do! The only downside is that the property is getting a bit long-in-the tooth and showing its age. The GOOD news is that from what the staff was telling us, the ownership is in the process of investing a ton into upgrading the rooms! Regardless, it's an amazing and beautiful place with a staff that holds up to what I expect from a Fairmont!
Stayed for two nights - rustic vibe with an incredible lobby. Grounds were lovely, with nice walking trails around the property. I did the ATV ride, but next time would probably opt in for the land rover experience. Overall, lots of activities for both summer & winter - good for families.
No matter what special offer was available from Groupon, Travelzoo, or other, I would not consider coming back to this hotel. We went there in the winter to sit by the fire and have dinner, and were turned away from the restaurant since we weren't guests. The dining room was literally empty, and we were told without emotion at the restaurant and by the concierge that it was the policy. If you are looking for a real chateau, where you are treated as a real guest, go to Chateau Frontenac!!
- Free WiFi in rooms and public areas
- Onsite dining
Located within a 5-minute walk of Manoir-Papineau National Historic Site, Fairmont Le Chateau Montebello is within a 15-minute stroll of Sanctuaire Notre-Dame d'Etchemin. This 211-room, 4-star resort has a golf course, a marina, and a full-service spa. It's on a river and also near Camp Explora and Omega Park.
Enjoy dining at Aux Chantignoles, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.
Fairmont Le Chateau Montebello's 211 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers, designer toiletries, and bathrobes. Other standard amenities include phones, ironing boards, and desks.
Fairmont Le Chateau Montebello features a golf course, a marina, and a full-service spa. Valet parking is offered for CAD 22 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include an indoor pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 1826 reviews