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Best Western Crossroads Of The Bluffs

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Crossroads Of The Bluffs

An indoor swimming pool with clear water, surrounded by tiled flooring and large windows.
A modern living room with a grey sofa, patterned armchairs, a fireplace, and a flat-screen TV.
A hotel room with a large bathtub, a bed with white and brown bedding, a bedside table with a lamp, a TV, and a window with curtains.
A hotel lobby with a sofa, armchairs, a coffee table, a vending machine, and a reception desk.
A buffet setup with waffle makers, syrup dispensers, and various food items.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a TV, a leather chair, and a wooden floor.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a TV, a leather chair, and a wooden floor.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A kitchen with a black refrigerator, a microwave oven, and a wooden cabinet with a drawer.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Council Bluffs

Best Western Crossroads Of The Bluffs places you within a mile (2 km) of Horseshoe Council Bluffs and Mid-America Center. This 107-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Joe's Karting - 3 min drive - 1.6 miles
  • Henry Doorly Zoo and Aquarium - 5 min drive - 4.4 miles
  • Creighton University - 7 min drive - 7.9 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center (Sinclair) - ‬4 min walk
  • ‪Casey's General Store - ‬5 min drive
  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪McDonald's - ‬5 min drive

About this property

Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs features a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha
Council Bluffs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 438 reviews
$68 nightly
The price is $76
Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

What's there to see within easy reach of Best Western Crossroads Of The Bluffs?

This hotel is located in Council Bluffs within a short 17-minute walk of Horseshoe Council Bluffs. You'll also find Henry Doorly Zoo and Aquarium and CHI Health Center Omaha within a short drive.

How much does it cost to stay at Best Western Crossroads Of The Bluffs?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Crossroads Of The Bluffs on Sep 10, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Crossroads Of The Bluffs?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Crossroads Of The Bluffs have a casino at the property?

No, Best Western Crossroads Of The Bluffs doesn't have a casino.

Will I find an indoor pool at Best Western Crossroads Of The Bluffs?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Crossroads Of The Bluffs?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a private hot tub and a jetted bathtub.

Are there hot tubs at Best Western Crossroads Of The Bluffs?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Crossroads Of The Bluffs feature a restaurant that includes a breakfast menu?

Best Western Crossroads Of The Bluffs offers free on-the-go breakfast each morning though there is no restaurant.

Does Best Western Crossroads Of The Bluffs allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Crossroads Of The Bluffs for a fee of USD 20 per accommodation, per day. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Best Western Crossroads Of The Bluffs?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Crossroads Of The Bluffs?

The closest major airport to Best Western Crossroads Of The Bluffs is Eppley Field Airport (OMA), which is 8.2 mi away (13 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 15.9 mi away (18-minute drive).

Are there rooms with balconies that I can book at Best Western Crossroads Of The Bluffs?

No, you won't find guestrooms with balconies at Best Western Crossroads Of The Bluffs.

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1008 reviews
Rating 8 - Good. 305 out of 1008 reviews
Rating 6 - Okay. 156 out of 1008 reviews
Rating 4 - Poor. 99 out of 1008 reviews
Rating 2 - Terrible. 93 out of 1008 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stay here a few time always a great staff and accommodation
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. The staff was helpful and friendly. The room was spacious and beds comfortable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sriharsha

Clean room, good queen beds, value for price
Stayed 1 night in May 2026
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quick and easy check in, very good breakfast and was accommodating to pets, also easy to find and easy access.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are fabulous breakfast is good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, clean. Parking was easy to get to our room. Hotel Manager was friendly a d helped solve problems quickly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offerings were amazing to say the least,staff was amazing the whole daning room area was superb
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Although clearly an older building, nice job of remodeling. Room was very clean and comfortable. Food for breakfast was just so-so, but dining space was nice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were above average. Breakfast was typical hotel fare, nothing to bragabour
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cindy or Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, and quiet. Staff were courteous and helpful. Breakfast had a good offering including hot items, protein, and fresh fruit. Plenty of parking and several points of entry into the building.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check on was quick and easy. Breakfast was amazing. Housekeeping did an amazing job with the room cleanliness
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is amazing and so is the pool! Beds are comfortable would definitely recommend
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Rosemary

Liked: Staff & service
Its ok for a quick stop as an overnight stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/friendly staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. Good place to stay for the price.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very updated and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot tun in this hotel and the pool was very nice.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Gabriela

Liked: Staff & service
Nice staff!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was super friendly and accommodating to my needs. The room was clean. The bed was really comfortable. The dining area was spacious and the breakfast was fresh and delicious. I highly recommend this hotel. If im back in that area i will definitely book again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like staying there when we get into the Omaha area
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room was updated and clean. Comfortable beds.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Troy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely bad on all fronts. DID accept pets so that’s good.
Stayed 1 night in May 2026

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