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Waldorf Astoria Chicago

5.0 star property
Luxury Chicago hotel connected to a shopping center, steps from Oak Street

Choose dates to view prices

Photo gallery for Waldorf Astoria Chicago

Exterior
Indoor pool
Breakfast, lunch, dinner served; American cuisine
Courtyard
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
11 E. Walton Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Waldorf Suite, Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

View from room

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 760 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Astoria Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Astoria Suite)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Corner

  • 1515 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

  • 855 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms

  • 3 bedrooms
  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 1 Bedroom (One Bedroom Suite)

Suite, 1 Bedroom (One Bedroom Suite) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (One Bedroom Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • 660 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)

  • 760 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

View from room

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

  • 855 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Separate tub and shower, deep soaking tub, designer toiletries

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 580 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)

  • 660 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 King Bed (Roll-in Shower)

  • 2130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Waldorf Astoria Chicago is adjacent to Oak Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 5-star hotel has 214 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Chicago, the hotel is connected to a shopping center and also a short walk from Oak Street Beach and Museum of Contemporary Art Chicago.

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 19 min walk - 1.0 mile
  • Millennium Park - 2 min drive - 1.3 miles
  • Grant Park - 3 min drive - 1.6 miles
  • Navy Pier - 4 min drive - 1.8 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬3 min walk
  • ‪Brass Tack - ‬2 min walk
  • ‪Dublin's Bar And Grill - ‬3 min walk
  • ‪Maple & Ash - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Waldorf Astoria Chicago

Luxury Chicago hotel connected to a shopping center, steps from Oak Street
Guests of Waldorf Astoria Chicago enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 85 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect 55-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and espresso makers.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waldorf Astoria Chicago Spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Front of property - evening/night

The Peninsula Chicago

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 1,005 reviews
$625 nightly
The price is $734
Sep 21 - Sep 22
Total with taxes and fees
The Peninsula Chicago

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bernard's
  • Brass Tack

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,911 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

Is free cancellation available at Waldorf Astoria Chicago?

Waldorf Astoria Chicago offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Waldorf Astoria Chicago?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chicago on Sep 21, 2025 start from $540.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Waldorf Astoria Chicago?

This hotel is situated in Downtown Chicago, just steps from State Street, and within a 10-minute walk of Michigan Avenue and Water Tower Place. You'll also find Lake Michigan and Chicago Riverwalk less than a mile away.

Is there parking available at Waldorf Astoria Chicago?

Yes, valet parking is offered for USD 85 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at Waldorf Astoria Chicago?

Waldorf Astoria Chicago Spa is the hotel's spa and services include Swedish massages, prenatal massages, body wraps, and couples treatments.

Does Waldorf Astoria Chicago have a casino at the property?

No, Waldorf Astoria Chicago doesn't have a casino.

Is there an indoor pool at Waldorf Astoria Chicago?

Yes, this hotel has an indoor pool.

Is Waldorf Astoria Chicago good for couples?

At this boutique hotel, couples will welcome the many amenities including Champagne service and in-room massages along with an indoor pool.

Are there hot tubs at Waldorf Astoria Chicago?

Yes, guests can enjoy a spa tub at this hotel.

Does Waldorf Astoria Chicago have a restaurant with a breakfast menu?

Yes, Waldorf Astoria Chicago serves a full breakfast for a surcharge each morning at Brass Tack.

Will Waldorf Astoria Chicago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Waldorf Astoria Chicago for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Waldorf Astoria Chicago?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Waldorf Astoria Chicago?

The closest major airport to Waldorf Astoria Chicago is Chicago Midway Airport (MDW), which is 13.5 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.1 mi away (37-minute drive).

Are there rooms with balconies that I can book at Waldorf Astoria Chicago?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Does Waldorf Astoria Chicago offer wedding services?

Take advantage of the wedding venue at Waldorf Astoria Chicago if you plan to say "I do" during your trip.

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1002 reviews
Rating 8 - Good. 109 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Asher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Alia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always wonderful to stay here. And the staff at the Brasstack (Floyd and Leonard) are just top notch!
Stayed 1 night in Jun 2025

10/10 Excellent

Letrelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

R. Kelley, Sapphire

Stayed 2 nights in May 2025

10/10 Excellent

R. Kelley, Sapphire

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and the staff is phenomenally kind and professional. We won't stay anywhere else in Chicago.
Stayed 5 nights in May 2025

10/10 Excellent

Tonia

Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

10/10 Excellent

Chantal, Toronto

Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this property and the spa was great also
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive willing to help and assist. Anais was very attentive! Very pleasant stay!
Stayed 2 nights in May 2025

10/10 Excellent

kently

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Samvel

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost expected more personalized service however the room, cleaning, food, and location were exceptional
Stayed 3 nights in May 2025

10/10 Excellent

America

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in May 2025

10/10 Excellent

Antuan

Stayed 2 nights in Apr 2025

10/10 Excellent

Mikayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2025

10/10 Excellent

Karine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a clean property. Staff was always courteous and professional. I would stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Hashem, Purchase

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the architecture of the building
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Waldorf Astoria. The staff was very helpful at every turn. DeAndre was the first person we met at the front desk and he gave us great suggestions on places to go. We only stayed a night, but we’d definitely stay again. Valet was helpful and polite and we felt at home. The Brass Tack restaurant located in the hotel was also excellent. The Smash Burger is one of the best burgers I’ve ever had in my life. Robert, the waiter was also great. Almost perfect outside of the temperature in the room. We had the fireplace on and tried to max out the thermostat, but we really didn’t get much heat until the next day. We just bundled up under the covers, but that was a minor inconvenience. It was a great stay. Of course a few weird looks from other guests, but we felt the hospitality from the entire staff. We’ll be back for sure!
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and accommodations were top notch. Surrounding area was safe and loaded with dining options. Excellent stay. First time at a Waldorf and it did not disappoint.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated pate check in and an extended check out. Staff are all very pleasant. The room amenities are truly luxurious from the hand soap to the fireplace that was in the room. Will definitely be a customer for life if they keep it up.
Stayed 1 night in Apr 2025

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