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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Exterior
Sports facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for 2 Queen Beds Room

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(240 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(120 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Premium With In-Room Drink

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Premium With In-Room Drink

  • Sleeps 4

View all photos for Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

Premium bedding, in-room safe, desk, blackout drapes

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

Premium bedding, in-room safe, desk, blackout drapes

King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for King Room-Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

King Room-Hearing Accessible

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Accessible Corner King Room

  • Sleeps 2

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About the neighborhood

Chicago

Located in Downtown Chicago, Hilton Garden Inn Chicago Downtown South Loop is a leisurely stroll from popular sights such as Lake Michigan and Grant Park. This 3-star hotel has 146 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • State Street - 2 min walk - 0.1 miles
  • Lollapalooza - 9 min walk - 0.5 miles
  • Shedd Aquarium - 13 min walk - 0.7 miles
  • Grant Park - 14 min walk - 0.8 miles
  • Millennium Park - 19 min walk - 1.0 mile

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Yolk - ‬2 min walk
  • ‪Eleven City Diner - ‬1 min walk
  • ‪Devil Dawgs on State - ‬6 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Guests of Hilton Garden Inn Chicago Downtown South Loop enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 70 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.
49-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite valet parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Chicago Downtown South Loop?

Hilton Garden Inn Chicago Downtown South Loop offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Chicago Downtown South Loop?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chicago Downtown South Loop on May 26, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Chicago Downtown South Loop?

This hotel is situated in Downtown Chicago within a short 13-minute walk of Lake Michigan and also 15 minutes on foot from Grant Park. You'll also find Soldier Field and Millennium Park less than a mile away.

Is there parking available at Hilton Garden Inn Chicago Downtown South Loop?

Yes, secured valet parking is offered for USD 70 per night with in/out privileges. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does Hilton Garden Inn Chicago Downtown South Loop feature a casino on the premises?

No, Hilton Garden Inn Chicago Downtown South Loop doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Chicago Downtown South Loop?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Chicago Downtown South Loop good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a restaurant.

Does Hilton Garden Inn Chicago Downtown South Loop have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Chicago Downtown South Loop feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Chicago Downtown South Loop serves a full breakfast for a surcharge each morning at Shang Noodle.

Does Hilton Garden Inn Chicago Downtown South Loop allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Chicago Downtown South Loop for a fee of USD 50 per accommodation, per stay.

Does Hilton Garden Inn Chicago Downtown South Loop have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hilton Garden Inn Chicago Downtown South Loop?

The closest major airport to Hilton Garden Inn Chicago Downtown South Loop is Chicago Midway Airport (MDW), which is 11.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19.1 mi away (38-minute drive).

Are there rooms with balconies at Hilton Garden Inn Chicago Downtown South Loop?

No, there aren't any guestrooms at Hilton Garden Inn Chicago Downtown South Loop that offer a balcony.

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1231 out of 1963 reviews
Rating 8 - Good. 424 out of 1963 reviews
Rating 6 - Okay. 166 out of 1963 reviews
Rating 4 - Poor. 66 out of 1963 reviews
Rating 2 - Terrible. 76 out of 1963 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ognen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to get to by Metra from Midway. Relatively easy walking distance to the planetarium, aquarium, Field Museum and art institute. Staff was welcoming.
Stayed 4 nights in Apr 2026

8/10 Good

Justin

Stayed 2 nights in Mar 2026

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026

10/10 Excellent

Alon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, super clean, friendly staff, great location
Stayed 1 night in Feb 2026

10/10 Excellent

Camaysia

Stayed 2 nights in Jan 2026

6/10 Okay

Jada

Overall, our stay was decent and the hotel had a quiet, pleasant atmosphere. Check-in was smooth, and every staff member we interacted with was kind and welcoming. The pool and hot tub were both clean and well-maintained, and while Expedia mentions a hot tub in the fitness center, it’s actually located in the same area as the pool, which was still very nice. That said, there were two issues that ultimately impacted our experience. When we first arrived, we noticed hair in the shower. While this may not be a major concern for some, a clean room should also mean a clean bathroom, especially in a space meant for personal hygiene. We notified the front desk, and they were very accommodating — they offered to switch our room or send someone up to clean it. We opted to have housekeeping take care of it while we stepped out for the evening. Housekeeping did come to clean the shower, however the interaction afterward was disappointing. The staff member implied that there was no hair present and suggested the issue was simply staining from hair dye. While the shower itself did have some red staining, that was not the concern. There was visible hair on the floor, which was also documented in photos. We would have been perfectly satisfied with a simple apology and resolution, but the insinuation that we were being dishonest was frustrating and unnecessary. The only other downside was the snack bar. The booking information shows a well-stocked snack area, but during our entire stay it wa
Stayed 3 nights in Jan 2026

4/10 Poor

Candace

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty! Lots of extra additives $. No breakfast. No towels at pool. And dirty ring of a grime around the hot tub. Disgusting! Would never go back!!! EVER!!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Marvin, East Providence

Stayed 3 nights in Jan 2026

8/10 Good

Asusena

Stayed 3 nights in Jan 2026

10/10 Excellent

Pascual

Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholaus Austin

Hotel was nice. The front desk was very helpful. Be sure to get a city view room. The views are amazing
Stayed 3 nights in Jan 2026

8/10 Good

Marlise

Stayed 3 nights in Jan 2026

10/10 Excellent

Estella

Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

Claire

Traveled with partner
Liked: Amenities, property conditions & facilities
Room could have been cleaner, but it was a nice place and had a nice view of the city
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanja

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Room was clean. The red chicken curry (Leyia) was delicious.
Stayed 2 nights in Jan 2026

6/10 Okay

Emma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive incidental fee. It was very hard to get out of the parking garage is around.
Stayed 3 nights in Jan 2026

2/10 Terrible

Tracy

Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Incredible, helpful front desk staff. Really enjoyed my stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay there, the bed and the pillows were so comfy, and we enjoyed the pool area. The location is amazing, walking distance to so many attractions. We will definetly come back for summer time.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tyrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and me and my family really enjoyed the hot tub and pool
Stayed 4 nights in Jan 2026

6/10 Okay

Yasin

Stayed 1 night in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Jan 2026

4/10 Poor

Waqas

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No coustmer service way high parking chargers almost price of room
Stayed 3 nights in Jan 2026

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