Congress Plaza Hotel

3.5 star property
Hotel with 2 restaurants, steps from Columbia College Chicago

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Banquet hall
Junior Suite, City View | Living area | TV
Lobby
Exterior detail
Standard Suite, 1 King Bed, Lake View, Lakeside | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, State Street
    ‪3 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(209 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 6

Standard Room, 1 King Bed

7.8 out of 10
Good
(535 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(125 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(69 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(54 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

Queen Room, Interior View

8.2 out of 10
Very good
(144 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Lakefront Suite

  • Sleeps 2

Accessible Room

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room with Lake View

  • Sleeps 2

Standard Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2

Suite with City View

  • Sleeps 2

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About the neighborhood

Chicago

Located in Downtown Chicago, Congress Plaza Hotel is next to popular attractions like Columbia College Chicago and Museum of Contemporary Photography. This 870-room hotel welcomes guests with conveniences like 2 restaurants, 2 bars/lounges, and a gym.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Art Institute of Chicago - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Grant Park - 16 min walk - 0.9 miles

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Gazebo Restaurant at Grant Park - ‬1 min walk
  • ‪The Lounge At Congress Hotel - ‬1 min walk
  • ‪Thai Spoon - ‬3 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Guests of Congress Plaza Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 62.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
Guests can expect free wired internet and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Congress Plaza Hotel?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Nov 16, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Congress Plaza Hotel?

This hotel is situated in Downtown Chicago within a 10-minute walk of Millennium Park, State Street, and Art Institute of Chicago. You'll also find Michigan Avenue and Lake Michigan less than a mile away.

Will I be able to park at Congress Plaza Hotel?

Yes, uncovered parking is offered for USD 62.00 per night. Bicycle parking is also available for guests.

Does Congress Plaza Hotel include a casino on the premises?

No, Congress Plaza Hotel doesn't have a casino.

Is there an indoor pool at Congress Plaza Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Congress Plaza Hotel?

Couples will appreciate amenities at this hotel, including a soaking tub and free Internet access in each guestroom with some featuring lake views.

Are there hot tubs at Congress Plaza Hotel?

No, there isn't a spa tub at this hotel.

Does Congress Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Congress Plaza Hotel has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does Congress Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Congress Plaza Hotel though service animals are welcome.

Are there connecting rooms at Congress Plaza Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Congress Plaza Hotel?

The closest major airport to Congress Plaza Hotel is Chicago Midway Airport (MDW), which is 12 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.9 mi away (37-minute drive).

Are there rooms with balconies that I can book at Congress Plaza Hotel?

No, at Congress Plaza Hotel, there aren't any guestrooms that list a balcony.

Does Congress Plaza Hotel host weddings?

Take advantage of the wedding venue at Congress Plaza Hotel if you plan to say "I do" during your trip.

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4217 out of 9556 reviews
Rating 8 - Good. 2570 out of 9556 reviews
Rating 6 - Okay. 1469 out of 9556 reviews
Rating 4 - Poor. 719 out of 9556 reviews
Rating 2 - Terrible. 581 out of 9556 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience all around!
Stayed 3 nights in Oct 2025

4/10 Poor

TED

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NO HOT WATER!!!! Two night stay, and ZERO HOT WATER!!!!
Stayed 2 nights in Oct 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great, and the lobby is ornate, but the rooms have not been updated for decades , and I would expect more for the price.
Stayed 1 night in Oct 2025

8/10 Good

Joli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read from reviews that The Congress Plaza was in an excellent location which I completely agree. They have made room improvements and our rooms were very clean. But two things that need to be improved: the mattresses are too firm, maybe add a soft pillow topper so something. Did not sleep well. The second improvement needed is climate control - all we could do is adjust the fan speed of the unit under the window. There was no way to adjust the temperature.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

8/10 Good

Brooke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more front desk staff. Quite a line formed behind me
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom light switch in room was broken, and bathroom sink dripped all night long.
Stayed 1 night in Sep 2025

8/10 Good

Anna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old hotel but the rooms are nicely renovated. The location is the best!! Walkable distance to most attractions, close to public transportation, restaurants and shopping.
Stayed 1 night in Sep 2025

2/10 Terrible

Spencer

Stayed 1 night in Sep 2025

10/10 Excellent

Arik Avaneszadeh

Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to see the city
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only cleans every other day. View epic. Comfy and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here numerous times over the years. It is an historic property and a great value. The park across the street is wonderful and it is a reasonable walk to my favorite Chicago style pizza on Ohio street.
Stayed 3 nights in Aug 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, huge hotel. Good location
Stayed 4 nights in Aug 2025

10/10 Excellent

Sirjana

Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jair

Traveled with partner
Disliked: Staff & service
Stuff is rude and not helpful in any possible way
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Location qnd history
Stayed 1 night in Aug 2025

8/10 Good

Caroline, Blackburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our 1 night in Chicago. The view from our room of the water front was stunning and the property was in a great walkable distance to the city. The room was a good size and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Reggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for vacations
Stayed 2 nights in Jun 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel but needs some TLC

Fantastic bones to this hotel that needs some tender loving care. Stunning lobby and views from the room of the lake and Buckingham Fountain.
Stayed 1 night in Aug 2025