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Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Lobby
2 restaurants, breakfast served
Exterior detail
Banquet hall
Junior Suite, City View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(223 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(565 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(497 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(131 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

7.8 out of 10
Good
(71 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Accessible Standard Room, 2 Double Beds

Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(57 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Interior View

Queen Room, Interior View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

8.2 out of 10
Very good
(156 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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About the neighborhood

Chicago

Located in Downtown Chicago, Congress Plaza Hotel is next to popular attractions like Columbia College Chicago and Museum of Contemporary Photography. This 870-room, 3.5-star hotel has 2 restaurants and 2 bars/lounges, along with a gym.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Columbia College Chicago - 2 min walk - 0.1 miles
  • Buckingham Fountain - 6 min walk - 0.4 miles
  • Art Institute of Chicago - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Maharaj Indian Grill - ‬5 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Lao Sze Chuan - ‬4 min walk

About this property

Congress Plaza Hotel

Guests of Congress Plaza Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 62.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
Guests can expect free wired internet and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Apr 16 - Apr 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Congress Plaza Hotel?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Apr 16, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Congress Plaza Hotel?

This hotel is situated in Downtown Chicago within a 10-minute walk of Millennium Park and Art Institute of Chicago. You'll also find Michigan Avenue and Lake Michigan less than a mile away.

Is there parking available at Congress Plaza Hotel?

Yes, uncovered parking is offered for USD 62.00 per night. Bicycle parking is also available for guests.

Does Congress Plaza Hotel include a casino on the premises?

No, Congress Plaza Hotel doesn't have a casino.

Is there an indoor pool at Congress Plaza Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Congress Plaza Hotel?

Couples will appreciate amenities at this hotel, including a soaking tub and free Internet access in each guestroom with some featuring lake views.

Does Congress Plaza Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Congress Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Congress Plaza Hotel has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does Congress Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Congress Plaza Hotel though service animals are welcome.

Are there connecting rooms at Congress Plaza Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Congress Plaza Hotel?

The closest major airport to Congress Plaza Hotel is Chicago Midway Airport (MDW), which is 12 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.9 mi away (37-minute drive).

Can I book a room with a balcony at Congress Plaza Hotel?

No, there aren't any guestrooms with balconies at Congress Plaza Hotel.

Does Congress Plaza Hotel host weddings?

Take advantage of the wedding venue at Congress Plaza Hotel if you plan to say "I do" during your trip.

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4494 out of 10025 reviews
Rating 8 - Good. 2660 out of 10025 reviews
Rating 6 - Okay. 1538 out of 10025 reviews
Rating 4 - Poor. 724 out of 10025 reviews
Rating 2 - Terrible. 609 out of 10025 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Nancy

Liked: Cleanliness
Need change new sheet , sheet has hold on it need to replace new sheet
Stayed 1 night in Mar 2026

10/10 Excellent

simin

Stayed 1 night in Feb 2026

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Dec 2025

4/10 Poor

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Cheyenn

Stayed 1 night in Jan 2026

10/10 Excellent

Alfredo ivan

Stayed 1 night in Jan 2026

10/10 Excellent

Dongchen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

4/10 Poor

Keloir

Traveled with family
Disliked: Property conditions & facilities
The room was clean, but it was cold temperature wise. The room stayed cold throughout the night, and was really hot in the morning. The water temperature didn’t get hot, even after running the shower for 10 minutes.
Stayed 1 night in Jan 2026

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Was here a whole 15 minutes. Room was a million degrees, stuffy and then I saw a roach on the bathroom floor. Had to get out of there asap after that.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
Clean and courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Avi

Stayed 1 night in Dec 2025

4/10 Poor

Yavuzalp

Traveled with partner
Disliked: Amenities
Booked a 4 days, 3-night stay and on the 3rd night our room keys stopped working. We went down to the reception desk to see what the issue was and they said they had only seen us booked for one night total. There was a 25 dollar security deposit per night, and my card on file had already been charged 75 dollars. Instead of fixing the issues right there, staffing explained we would still need to pay for a full nights stay and an extra 25 dollar security fee (that we had already paid for). The shower in our room was leaking and the water was cold. Breakfast was poor, and we had many random knockings on our door throughout morning and night. Only thing good about the stay was the location.
Stayed 3 nights in Dec 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities
Hotel was great and nostalgic.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness
Clean & incredible staff. Helpers by the front door were particularly friendly and helpful, give them a raise
Stayed 3 nights in Dec 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
The hours for the Restaurant were wrong and we could not get food. Room service did not exist it was an awful experience. Our room was dirty on the wall and in the bathroom. Did not look like online photos. And our card access had issues before our checkout time.
Stayed 1 night in Jan 2026

2/10 Terrible

Lizbeth

Stayed 1 night in Dec 2025

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness
Building was in poor shape and the room smelled like stale smoke. Large ceilings, large bed were a plus.
Stayed 1 night in Jan 2026

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness
Two night ‘security guards’ were rude, especially one. When walking around to explore a different floor from our room without any signs/barriers saying we couldn’t, and also when entering the front of the hotel late at night once, we were treated as suspicious. Their tones were rude, and they demanded to see our room keys both times. The second incident mentioned happened two nights after the first. The guard clearly recognized me and my sister from the room exploration, so to speak, but visibly and audibly backed off slightly once he realized my husband was with us, and hadn’t been before. I didn’t get any names, but I really don’t appreciate being talked to like a naughty child rather than a paying adult customer.
Stayed 3 nights in Dec 2025

4/10 Poor

Cory

Disliked: Cleanliness, amenities, property conditions & facilities
Drunkenness and people passed out all over the hotel. Security was everywhere. We couldn’t sit in the lobby as a family without being bothered by hotel security asking us for hotel key cards but drunkards could be on the floors in the hallways…??? Also no hot water? Zero. That’s a holiday deal breaker. Two days. Ice cold showers for a family of 5. We’ll stay somewhere else thank you
Stayed 2 nights in Dec 2025

4/10 Poor

Cory

Traveled with family and small children, Traveled with family
Disliked: Amenities
While we don’t fault the hotel for having a New Years Eve party People passed out all over the hotel corridors is too much. Security was all over the building. And the hotel has ZERO warm water. Zero! Not fun when it’s so cold outside. We’ll stay somewhere else next time.

2/10 Terrible

Shanise

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The first room had cockroaches in the bathroom. Soon as we turned on the light one appeared on the outside of the tub. We crushed it left the hotel for about 6 hours. When we got back there were 3 cockroaches 2 by the toilet and 1 by the bathroom garbage can. I went to speak with the front desk agent and she stated I had to wait until 8am when a manager came in but will send security to my room so I can write a statement. When security came to the room he stated that the hotel is 100 years old and cockroaches are common as well as bed bugs. When I spoke with the manager she stated I couldn’t get a refund since I booked through Expedia and I would have to call Expedia so they can send an invoice to the hotel to get a refund. Expedia reached out to the hotel and 72 hours later no response so due to Expedias refund policy I couldn’t get a refund. What’s really wrong is the fact I only wanted a refund for 1 day stay in which the cockroaches were in that particular room. The hotel did offer a new room but that was on my second day stay.
Stayed 2 nights in Dec 2025

8/10 Good

Marleny

Stayed 2 nights in Dec 2025

4/10 Poor

Mashaundra

Disliked: Property conditions & facilities
No hot water for showers. Only 1 elevator was working. The staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizayah

Stayed 1 night in Dec 2025

6/10 Okay

Zeno

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
They might have been short of staff during the holidays. My room and the hallway needed vacuuming.
Stayed 4 nights in Dec 2025

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