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Hotel Imperial las Perlas

3.5 star property
Beachfront hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Imperial las Perlas

On the beach
Front of property
Beach bar
Outdoor pool
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Place, Las Perlas Beach
    ‪3 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪14 min walk‬
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

  • 215 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Imperial las Perlas is 2.5 mi (4 km) from Tortuga Beach and within a 10-minute drive of other popular attractions like Cancun Mall. This 3.5-star hotel has 115 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Las Perlas Beach - 3 min walk - 0.2 miles
  • Puerto Cancun Marina Town Center - 14 min walk - 0.8 miles
  • Playa Tortugas - 16 min walk - 0.9 miles
  • Escénica Tower - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Kaajal - ‬16 min walk
  • ‪Las Hijas De La Tostada - ‬13 min walk
  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Hotel Imperial las Perlas

Beachfront hotel with bars and a 24-hour front desk
Guests staying at Hotel Imperial las Perlas enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a terrace.
32-inch LED TVs come with cable channels. Free toiletries are also available.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • There are no elevators.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

What can I see around Hotel Imperial las Perlas?

This hotel is situated in Zona Hotelera within a short 14-minute walk of Playa Tortugas and also 15 minutes on foot from Puerto Cancun Marina Town Center. You'll also find Plaza Las Americas and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Hotel Imperial las Perlas?

Yes, self parking is offered for free at the hotel.

Does Hotel Imperial las Perlas have a casino on the premises?

No, Hotel Imperial las Perlas doesn't have a casino.

Will I find an indoor pool at Hotel Imperial las Perlas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Hotel Imperial las Perlas?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Hotel Imperial las Perlas?

No, this hotel doesn't have a spa tub.

Does Hotel Imperial las Perlas have a restaurant with a breakfast menu?

Yes, Hotel Imperial las Perlas serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Imperial las Perlas allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Imperial las Perlas.

Does Hotel Imperial las Perlas have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Imperial las Perlas?

The closest major airport to Hotel Imperial las Perlas is Cancun Intl. Airport (CUN), which is 12.2 mi away (21 minutes by car).

Are there rooms with balconies at Hotel Imperial las Perlas?

No, there aren't any guestrooms with balconies at Hotel Imperial las Perlas.

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 287 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 206 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 165 out of 1002 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.
Stayed 1 night in Sep 2025

6/10 Okay

George

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly hotel is not a resort more like a hostel, it’s a good place if you don’t plan on staying on the property, more like just a place to sleep and wash up and explore the city, not much of a variety of food the chilaquiles are good and they’ll be served every morning, don’t forget to ride the Tren Maya if you want to explore the country side very easy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing experience with lovely staff.
Stayed 6 nights in Aug 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We enjoyed our stay, it was worn but clean. At one point they ran out of certain drinks. It was hard to get water, they had it you had to ask for it. It should be readily available in a water cooler. The servers were nice and 2 were amazing Israel being one of them. My son is in a wheelchair and they gave us adjacent ground floor rooms which was great. The servers helped him down the step. The towels were great. The gift shop was lovely. The Sea you couldn't swim in and the smell was like sewage depending on the wind. We would stay here again.
Stayed 5 nights in Aug 2025

4/10 Poor

Amiluz

Traveled with family
Disliked: Cleanliness
We booked the AI, thinking we can relax in the hotel. But they have very slow wifi, should be fine if you can just sit outside there's an ocean view but it smells so bad. Food is average, limited option, and the dining is located by the beach and smells really bad, not sure because of sargasso or coz it's near a loading dock. There are birds ready to snatch your food. Room is outdated. The staffs are welcoming and nice though, the only complement I can give to this hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Melanie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very kind, good location. Not a lot of parking spots but the staff always managed to find spots to park. Not a real beach, many boats are leaving in front of the place, can’t swim there. The place needs a lot of updates (room, pool, bathroom), we were very disgusted by the birds that would fly in the buffet breakfast in the morning. It seems like a commun thing as no one cares anymore. We will not go there again.
Stayed 6 nights in Aug 2025

6/10 Okay

JUAN, Yulee

Traveled with group
Liked: Cleanliness, staff & service
They should variate the menu
Stayed 9 nights in Aug 2025

10/10 Excellent

jesus

Stayed 4 nights in Jul 2025

6/10 Okay

Yamileth

Liked: Staff & service
Disliked: Property conditions & facilities
It was p
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Norman Ray

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still waiting on a response from Hilda or the management about a refund for my shakedown money
Stayed 7 nights in Jul 2025

4/10 Poor

Luciana

Disliked: Cleanliness, property conditions & facilities
The photos is very misleading. The hotel beach is a port and you can’t swim. The water is dirty and is not a true beach. The room has two cockroach and it was very humid. The food choice was very limited… not worth it.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mayra, Trumbull

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible, the front desk staff very unfriendly.
Stayed 6 nights in Jun 2025

6/10 Okay

Raphael

It older than the picture look and it happen to be sea weed season when i went so acces to the beach was limited. The room are old but clean, the staff are nice but verry limited to speak english. The hotel has zero sound proofing so expect it to be loud in very early till late at night. The dinning option in very limited i would not recomend the all inclusive option. Very good budget hotel perfect to save money so you can invest on going on adventure to explore Mexico
Stayed 6 nights in Jun 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernie

Stayed 9 nights in Jun 2025

4/10 Poor

Tara, Adrian

Stayed 1 night in May 2025

10/10 Excellent

Gurnam, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Good all inclusive brakefast,lunch, dinner .beach view room
Stayed 2 nights in Jun 2025

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Gurnam, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area safe and free buffet service
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 9 nights in Jun 2025

8/10 Good

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old but decent facility

Great location , nice and professional staff but communication was difficult due to language barrier at registration and check out. Not much of food choices in food for vegetarians or No meat lovers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaro

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude with out solutions.
Stayed 6 nights in Jun 2025

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities
⭐☆☆☆☆ Disappointing Experience – Would Not Return I recently stayed at this hotel during my trip to Cancun and, unfortunately, it did not live up to expectations. While the photos looked nice online, the reality was different. The biggest issue was cleanliness — both the food and drinks were not very good. Some items didn’t taste fresh, and I was concerned about the overall hygiene, especially at the buffet and drink stations. Another major letdown was the lack of direct beach access. One of the reasons I booked this place was for the beachfront location, but to my surprise, there was no easy or private way to access the beach from the property. Overall, the hotel left a lot to be desired. With so many great options in Cancun, I’d recommend looking elsewhere for a better experience, especially if cleanliness and beach access are priorities.
Stayed 3 nights in May 2025

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