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The Westin Buffalo

4.0 star property
Hotel with a restaurant, near KeyBank Center

Choose dates to view prices

Photo gallery for The Westin Buffalo

Experience the classic charm of our hotel's elegant entrance, marked by a large sign and flanked by black-framed doors.
Relax in a spacious lounge area with a high ceiling and geometric design, featuring a curved seating area and a glass display case.
Relax in a serene space with a large bed, bench, and ample storage.
Relax in a stylish space with a seating area, glass-top fireplace, and a lush green garden view.
Relax in one of our cozy seating areas, featuring a sofa and armchairs, near a large window with a view.

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
250 Delaware Ave, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪3 min walk‬
  • Buffalo Niagara Convention Center
    ‪5 min walk‬
  • KeyBank Center
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

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Room options

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Buffalo

Located in Downtown Buffalo, The Westin Buffalo is adjacent to Chippewa District and within a 5-minute walk of Statler Tower. This 115-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a gym.

What's nearby

  • Shea's Performing Arts Center - 3 min walk - 0.2 miles
  • Buffalo Niagara Convention Center - 5 min walk - 0.3 miles
  • Sahlen Field - 14 min walk - 0.8 miles
  • Canalside - 2 min drive - 1.1 miles
  • KeyBank Center - 2 min drive - 1.1 miles

Getting around

  • Fountain Plaza Station - 5 min walk
  • Buffalo-Exchange Street Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪The Banshee Irish Pub - ‬3 min walk
  • ‪Atrium Bar & Bistro - ‬6 min walk
  • ‪Sidelines Sports Bar and Grill - ‬2 min walk
  • ‪Patina 250 - ‬1 min walk
  • ‪Spot Coffee - ‬1 min walk

About this property

The Westin Buffalo

Hotel with a restaurant, near KeyBank Center
Guests of The Westin Buffalo enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 50.00 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a garden, and a gift shop.
49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jake’s Café
  • Patina 250

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Pet weight must not exceed 40 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Buffalo Hotel
Westin Buffalo
The Westin Buffalo Hotel
The Westin Buffalo Buffalo
The Westin Buffalo Hotel Buffalo

Frequently asked questions

Is free cancellation available at The Westin Buffalo?

The Westin Buffalo offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Buffalo?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at The Westin Buffalo on Aug 24, 2025 start from $259.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Westin Buffalo?

This hotel is situated in Downtown Buffalo, just steps from Chippewa District, and within a 10-minute walk of Shea's Performing Arts Center and Buffalo City Hall. You'll also find KeyBank Center and Lake Erie within a short drive.

Is there parking available at The Westin Buffalo?

Yes, covered valet parking is offered for USD 50.00 per day with in/out privileges. Accessible parking is also available for guests.

Does The Westin Buffalo include a casino at the property?

No, The Westin Buffalo doesn't have a casino.

Will I find an indoor pool at The Westin Buffalo?

No, there is no indoor pool at this hotel.

Is The Westin Buffalo good for couples?

Couples staying at this hotel will appreciate amenities like a late night room service menu and bathrobes as well as a bar.

Does The Westin Buffalo have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin Buffalo feature a restaurant that includes a breakfast menu?

Yes, The Westin Buffalo serves a cooked-to-order breakfast for a surcharge each morning at Patina 250.

Will The Westin Buffalo allow pets to stay for free?

Yes, dogs can stay for free at The Westin Buffalo.

Does The Westin Buffalo have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Westin Buffalo?

The closest major airport to The Westin Buffalo is Buffalo Niagara Intl. Airport (BUF), which is 10.5 mi away (16 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is located 19.9 mi away (25-minute drive).

Are there rooms with balconies that I can book at The Westin Buffalo?

No, there aren't any guestrooms with balconies at The Westin Buffalo.

The Westin Buffalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 391 reviews
Rating 8 - Good. 67 out of 391 reviews
Rating 6 - Okay. 18 out of 391 reviews
Rating 4 - Poor. 8 out of 391 reviews
Rating 2 - Terrible. 11 out of 391 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
everything was top notch
Stayed 1 night in Apr 2025

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle
Stayed 1 night in Apr 2025

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight
Stayed 1 night in Apr 2025

10/10 Excellent

Aqueelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay I will come back, came for a concert, first time and I will return
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
Fantastic hotel and the staff were amazing
Stayed 1 night in Apr 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Excellent staff. Excellent room and bath. Great bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Toya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Buffalo.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Madina

Liked: Cleanliness, staff & service, property conditions & facilities
SAFETY I LIKE THE MOST AND USING THE GYM EVERYDAY!
Stayed 4 nights in Feb 2025

2/10 Terrible

Anthony

Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, spacious and great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big. The bed was great. Everything was neat and clean. The shower was big, glass doors, rain shower head and a sprayer.

10/10 Excellent

Toya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant options were excellent, and most importantly, the staff was accommodating and highly professional. Plus, the state-of-the-art gym on the fourth floor offered an incredible view.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Jan 2025

10/10 Excellent

Shafaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and service. Great food as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

MK

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Chloe and Ryan and Felita- wonderful service!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shimon

Stayed 1 night in Sep 2024

10/10 Excellent

Craig, Penfield

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, convenient and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

jorge

Stayed 3 nights in Nov 2024

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unaccommodating.
Stayed 1 night in Nov 2024