2/10 Terrible
Julia
Jan 31, 2026
Liked: Cleanliness
I stayed here for an extended stay after relocation from my apartment. I had been staying in the same unit and it was not expressed as to for my second extension I was to be relocated. I received a call in the middle of the work day saying I needed to move all my stuff. I was met with a rude temperament and absolutely no consideration for my circumstance. When I had still not received the information I was promised, I called back and got the same customer service rep. I was met with the same rudeness and even less understanding. I expressed I didn’t get the email, as I was looking at my inbox during the phone call. I was told I was sent the email and argued with me about it. I was then asked again if I was on my way, as if I wasn’t using my lunch break to uber to the hotel only to uber back to complete my 10 hour shift at the hospital. I honestly had no complaints up until this, but the service I got and the attitude and arguing I got completely ruined the stay. I hope you can learn to be more understanding and maybe learn to not be rude to your guests. I will be telling everyone about this experience, in hopes they don’t go though the same thing.
Julia
Stayed 2 nights in Jan 2026