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Recent guest reviews

Great

the radiator leaked but emily was great and gave me some money back on my food bill. There was a fire drill which sucked! not sure what that was about!

There was a long line when checking in but the gentleman working the front desk was calm, proficient, friendly and professional and kept everything moving right along. Since we were traveling with a baby he quickly accommodated my request for a quieter room (top floor end unit, far from the elevator) and even upgraded us to a suite so we would have more space. We only stayed one night since we got it to be close to the airport for an early flight, but we were impressed with the room, which was clean, updated in a modern style and nicely appointed with large screen TVs in both rooms, microwave and fridge. I would definitely stay here again! Great staff! Free airport shuttle runs on the hour from 5am to 9pm.

Ok

Very friendly staff

My bathroom was dirty, visible dirt in bathtub. People were loud in the hallways. I was charged for parking when I had prepaid for parking. Normally I have a good experience but this past week was not good.

Hotel interior was well-kept. Staff was friendly. Disappointed that there were not enough cookies to give my kids (Thought that was the biggest perk of picking Doubletree) when checking in. Poor water pressure in room so toilet had to be plunged often. Not enough pillows on two double beds for 4 people. Parking lot was confusing as we had to park at a University building next door. Did not feel like it was worth the money paid staying there.

We actually stayed here twice in one week. The staff and the shuttle bus driver Joel were so nice and helpful we felt comfortable about coming back the second time. The property and rooms were very clean. We only had one issue and the maintenance man had it taken care of in less than 15 minutes! We enjoyed our stay and it made our 1st trip to Boston a successful one.

Everything about this hotel was great EXCEPT the price was extremely high. There are more affordable alternatives.

The property was close to Logan airport which was a plus along with the complimentary shuttle service. For the price per night the hotel needs a major upgrade, the hotel is a bit outdated and needs a deep cleaning. There was mold in the AC vent in my room along with several strands of hair on the pillows. However, the staff at the front desk was very friendly and the surrounding area was near a college campus which made it feel safe. I saw the police patrolling the area on a constant basis which was a plus.

Mount Vernon Street Boston MA

Hotel highlights

  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center
  • 24-hour business center

Located in Dorchester, DoubleTree by Hilton Hotel Boston Bayside is adjacent to University of Massachusetts Boston with other popular attractions like Boston Convention and Exhibition Center within a within a few miles (5 km). This 197-room, 4-star hotel has a restaurant, a 24-hour gym, and a free airport shuttle.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect WiFi, wired internet, and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are also available.


Property features

DoubleTree by Hilton Hotel Boston Bayside offers a 24-hour gym, conference space, and a 24-hour business center. If you drive, self parking is USD 22.00 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, laundry facilities, and an ATM.

Room options

Room, Accessible

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Suite

1 King Bed | Sleeps 5

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Hotel Boston Bayside

Everyone (20) Couples (5) Family (9)
5
Everyone

Great

By , from Baltimore on Feb 20, 2024

Review comment responded on Feb 21, 2024

Thank you for the high rating Gowre!

3
Business Business

the radiator leaked but emily was great and gave me some money back on my food bill. There was a fire drill which sucked! not sure what that was about!

By on Jan 28, 2024

Review comment responded on Jan 29, 2024

Hello Evangeline!I am glad to hear that Emily was able to assist you. I hope you were still able to enjoy your stay despite the fire alarm.

5
Family with small children

There was a long line when checking in but the gentleman working the front desk was calm, proficient, friendly and professional and kept everything moving right along. Since we were traveling with a baby he quickly accommodated my request for a quieter room (top floor end unit, far from the elevator) and even upgraded us to a suite so we would have more space. We only stayed one night since we got it to be close to the airport for an early flight, but we were impressed with the room, which was clean, updated in a modern style and nicely appointed with large screen TVs in both rooms, microwave and fridge. I would definitely stay here again! Great staff! Free airport shuttle runs on the hour from 5am to 9pm.

By on Jan 11, 2024

Review comment responded on Jan 15, 2024

Thank you for your kind review, Amara. We are glad you enjoyed your stay with us and hope to welcome you back soon!

3
Everyone

By on Sep 29, 2023

Review comment responded on Oct 22, 2023

Thank you for your feedback!

3
Everyone

Ok

By on Sep 17, 2023

Review comment responded on Sep 17, 2023

Hello Xiangqian, Thank you for your feedback. I would love to hear how we could have made your stay better.

5
Everyone

By on May 15, 2023

5
Family

Very friendly staff

By on Apr 11, 2023

5
Everyone

By on Mar 10, 2023

2
Business Business

My bathroom was dirty, visible dirt in bathtub. People were loud in the hallways. I was charged for parking when I had prepaid for parking. Normally I have a good experience but this past week was not good.

By on Mar 3, 2023

3
Family

Hotel interior was well-kept. Staff was friendly. Disappointed that there were not enough cookies to give my kids (Thought that was the biggest perk of picking Doubletree) when checking in. Poor water pressure in room so toilet had to be plunged often. Not enough pillows on two double beds for 4 people. Parking lot was confusing as we had to park at a University building next door. Did not feel like it was worth the money paid staying there.

By on Feb 20, 2023

DoubleTree by Hilton Hotel Boston Bayside

240 Mount Vernon Street, Boston, MA 02125
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