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Tru by Hilton Beckley

Property class: 2.5

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Photo gallery for Tru by Hilton Beckley

A modern lounge area with blue sofas, round tables, and hanging pendant lights.
A hotel room with two beds, a desk, and a chair.
A modern bathroom with a glass shower enclosure, a white toilet, and a beige sink with a mirror above it.
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
A modern gym with treadmills, exercise balls, and a weight bench.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Harper Park Retail
    ‪3 min walk‬
  • Place, Beckley Travel Plaza
    ‪1 min drive‬
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric pattern.

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A modern bathroom with a shower, grab bars, and a small bench.

Room, 1 King Bed, Accessible (Mobility and Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a door with a red handle.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a window with a view of greenery.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed

1 King Mobility/ Hearing Acc Roll In Shower

  • Sleeps 2
  • 1 King Bed

1 King Mobility/ Hearing Accessible W/ Tub

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Beckley

Located within a 5-minute walk of Harper Park Retail, Tru by Hilton Beckley is within a mile (2 km) of Tamarack Conference Center. This 106-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Harper Park Retail - 3 min walk - 0.2 miles
  • Beckley Travel Plaza - 1 min drive - 1.3 miles
  • Tamarack Conference Center - 1 min drive - 1.5 miles
  • Raleigh County Veteran's Inc - 2 min drive - 1.5 miles
  • New River Gorge Bridge - 24 min drive - 26.5 miles

Getting around

  • Thurmond Station - 25 min drive
  • Beckley, WV (BKW-Raleigh County Memorial) - 17 min drive

Restaurants

  • ‪Popeye's Louisiana Chicken - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Wasabi Fusion - ‬6 min drive

About this property

Tru by Hilton Beckley

At Tru by Hilton Beckley, guests have access to a 24-hour gym, free WiFi in public areas, and microwave in a common area. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a water dispenser and a convenience store.
Guests can expect free WiFi and flat-screen TVs with cable channels. Sitting areas, coffee makers, and desks are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • JCB International
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Beckley?

Tru by Hilton Beckley provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Beckley?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Beckley on Oct 4, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Tru by Hilton Beckley?

This hotel is located in Beckley, just steps from Harper Park Retail. You'll also find Tamarack Conference Center and Beckley Exhibition Coal Mine within a short drive.

Does Tru by Hilton Beckley have a casino on the premises?

No, Tru by Hilton Beckley doesn't have a casino.

Is there an indoor pool at Tru by Hilton Beckley?

No, there is no indoor pool at this hotel.

Does Tru by Hilton Beckley feature a restaurant that includes a breakfast menu?

Yes, Tru by Hilton Beckley serves free buffet breakfast each morning from its snack bar.

Does Tru by Hilton Beckley allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Beckley for a fee of USD 50 per accommodation, per stay.

How close is the airport from Tru by Hilton Beckley?

The closest major airport to Tru by Hilton Beckley is Beckley, WV (BKW-Raleigh County Memorial), which is 12.5 mi away (17 minutes by car).

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 916 reviews
Rating 8 - Good. 186 out of 916 reviews
Rating 6 - Okay. 86 out of 916 reviews
Rating 4 - Poor. 38 out of 916 reviews
Rating 2 - Terrible. 22 out of 916 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Room was very clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast- included in your stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking, friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the hotel was very clean, the staff was excellent, breakfast was all I expected and the price was reasonable. I've stayed here multiple times and have never been disappointed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well kept. Plenty of parking. The breakfast space was crowded.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were fine. Breakfast could have been better. Overall a good stay and would stay there again
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new hotel, very clean, a nice variety of food offered at the complementary breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. The fastest check-in I've had. Convenient location to food and gas as well as the interstate. Quiet property and very clean, welcoming lobby. Room was perfect.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We stayed in Lumberton had a true and it was way nicer than the one in Beckley
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place very friendly staff. Perfect for a night rest stop . The breakfast was pretty good too !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this place very clean room the breakfast was good.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late left early but it was quiet and clean I like the wood floor no carpet and breakfast good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly nice and it was a great, safe place to stay while on a roadtrip.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was cool. Parking was easy. Room was clean. There wasn't a pool which was kind of disappointing for my kids. Close by shopping and restaurants.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking was good and it seemed to be a safe environment
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very welcoming, pet friendly which was needed as we were traveling home from Florida with our dog. It was very clean, lobby was spacious and we were impressed with the selection of drinks and snacks.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was very clean, the staff was excellent, breakfast was as better than I expected, parking was very convenient. The pool table was an added bonus for myself and I noticed for other guest as well. The business center area was ready for all my business needs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, and good breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and modern.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and amenities were great! Staff were very nice and helpful.
Stayed 1 night in Feb 2026