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Recent guest reviews

Loved the cookies and coffee station, although the water was not hot for tea. We liked that the room had a fridge and microwave. It was nice that a simple breakfast was included. Cleanliness could be much better. The hallways needed to be vacuumed. We had a pet friendly room, and I expected it to show more wear than a regular room. But, there were simply some things that should have been better in terms of cleanliness. The sofa was very heavily stained, so much so that I notified the front desk so we wouldn't be held liable. The bathroom had food residue on the wall in several places. The toilet seat had stuff stuck on it, which I cleaned.

Property was ok, room sheets and towels had stains. Smell was not good. Overall service was below average.

First, I’d like to commend the amazing staff at this property. Everyone we encountered was friendly and helpful. That’s a huge positive in my book. However, we encountered multiple problems during our stay starting with our room not being ready until 3 hours after check in. Staff handled this very professionally. We also were super unimpressed with the pool area- it is in serious need of updating and has the potential to be great. It was also loud and not very clean. Breakfast was decent but understaffed so it took a long time to get things likes plates refilled. Overall, not terrible, but definitely not the best.

It’s convenient to the highway. The room needs some upgrades and it wasn’t as clean as I’d expected.

Friendly staff

Staff was friendly. Breakfast was edible. We had to request a different room as in the first one someone had made a mess and I mean a mess in the toilet. It wasn’t just needing a flush kind of mess. Next room was dirty. Sheets and pillows smelled dirty. One of the washcloths looked like it had been used. I would not recommend this place nor will I be staying there again.

The lady that checked us in was great and accommodating. It is a good facility for the price.

The property has seen better days. The halls were dirty and not vacuumed. The outside had cigarette buts everywhere. This was a dogs hotel they were everywhere. Our room has smudged dirt on the walls as well…

The best continental breakfast I have had in a long time … I will return just because of it

There were ants on our cooler and in the bathroom. Advertised a breakfast so we booked. We could’ve spent less money for a better place but liked having a breakfast - then told the following morning it would not be served as advertised. Staff lousy and rude at the desk. Would avoid this hole.

Staff was helpful. Room was very clean. Public areas needed cleaning as well as the breakfast room floors.

Hotel room was very clean and spacious. The breakfast and pool were great for a traveling family. The night clerk was very kind and accommodating with our late night check in!

The condition of this hotel was poor and the room was unclean. Would not stay here again.

The staff was very friendly and helpful. The hotel had everything I needed and more!

We booked one night as we were passing through. Booked the suite as we have a three kids. There were no sheets for the pull out couch even after calling the front desk. I will say that breakfast was amazing! That made up for quite a bit but not a fan and it is overly expensive for what you get. I doubt we stay there again.

staff never put out cookies that evening. My wife was going to make me sleep in the car (it was freezing so she relented). Years of marriage counselling to follow ; ) Actually we will survive and missed cookies but property was busy with bus loads of football players who arrived right after we did so all is forgiven. We will stay there again as it was nice, clean and close to good food.

The location was great! The bed was very comfortable.

Room options

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 Bedroom, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 6

Suite, 1 Bedroom, Non Smoking (Pet Friendly)

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Country Inn & Suites by Radisson, Beckley, WV

Everyone (9) Couples (6) Family (23)
3
Family

Loved the cookies and coffee station, although the water was not hot for tea. We liked that the room had a fridge and microwave. It was nice that a simple breakfast was included. Cleanliness could be much better. The hallways needed to be vacuumed. We had a pet friendly room, and I expected it to show more wear than a regular room. But, there were simply some things that should have been better in terms of cleanliness. The sofa was very heavily stained, so much so that I notified the front desk so we wouldn't be held liable. The bathroom had food residue on the wall in several places. The toilet seat had stuff stuck on it, which I cleaned.

By on May 18, 2023

3
Family

Property was ok, room sheets and towels had stains. Smell was not good. Overall service was below average.

By on Apr 2, 2023

2
Family

First, I’d like to commend the amazing staff at this property. Everyone we encountered was friendly and helpful. That’s a huge positive in my book. However, we encountered multiple problems during our stay starting with our room not being ready until 3 hours after check in. Staff handled this very professionally. We also were super unimpressed with the pool area- it is in serious need of updating and has the potential to be great. It was also loud and not very clean. Breakfast was decent but understaffed so it took a long time to get things likes plates refilled. Overall, not terrible, but definitely not the best.

By on Apr 1, 2023

4
Partner Couples

It’s convenient to the highway. The room needs some upgrades and it wasn’t as clean as I’d expected.

By on Jan 7, 2023

Review comment responded on Jan 9, 2023

Thank you for taking the time to leave a review

5
Family

Friendly staff

By on Dec 22, 2022

Review comment responded on Dec 22, 2022

Thank you for your review

2
Family

Staff was friendly. Breakfast was edible. We had to request a different room as in the first one someone had made a mess and I mean a mess in the toilet. It wasn’t just needing a flush kind of mess. Next room was dirty. Sheets and pillows smelled dirty. One of the washcloths looked like it had been used. I would not recommend this place nor will I be staying there again.

By on Sep 16, 2022

Review comment responded on Sep 19, 2022

Thank you for taking the time to leave a review

5
Everyone

By on Aug 10, 2022

5
Family

The lady that checked us in was great and accommodating. It is a good facility for the price.

By on Jul 27, 2022

Review comment responded on Jul 28, 2022

Thank you for your review

3
Family with small children

The property has seen better days. The halls were dirty and not vacuumed. The outside had cigarette buts everywhere. This was a dogs hotel they were everywhere. Our room has smudged dirt on the walls as well…

By on Jul 23, 2022

Review comment responded on Jul 25, 2022

Thank you for taking time to leave a review

2
Everyone

By on Jul 8, 2022

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