I was pretty surprised with the lack of cleanliness. Our room was very dirty when we arrived. The hotel was also not maintained very well, with stains on the couches and peeling paint and wallpaper. They advertise as a resort and make you pay a resort fee but most of the “amenities” such as bowling and golf come with an additional fee just as high as just going off sight on my own. The indoor pool was not in good shape, also with peeling paint and dirty bathrooms. I was very surprised with the overall lack of cleaning, especially during a pandemic. They had a hot breakfast which was nice, but the food was not good. They only gave two plated options and when it was brought out it tasted like it was sitting under the hot lamps for hours, the bacon was like leather. They do a lot of private events here like weddings and other corporate events, so be careful if traveling with young children. My children barely got any sleep with all the post event parties that guests decided to take back to their rooms once their events on the grounds ended.
Beautiful property. Tons of things to do, just all spread out! Room was pretty spacious quiet, and clean, other than shower curtain! It wasn't hanging on all the hooks, had stains, and the rod was very droopy!! Would def stay again!
My unit looked like it hadn’t been dusted in several weeks. Was very dusty.
Visited this resort in January for my first ski trip. It was very comfortable and there was plenty to do on the resort. The shuttles were very convenient as well. I would probably visit this resort in the summer as well to check out their outdoor activities. The only thing that bothered me was the attendant for escape room. She provided too many hints/clues when the group didn't request it. The group was mixed with my friends and a family so I didn't want disrupt the friendly balance by saying anything at the time. However, it was my first time doing escape room so I wish I got the challenge I was looking for. Overall, great experience! I would recommend it.
Great property to go for a bike ride or a run while traveling through West Virginia on a road trip. We didn’t get to utilize the amenities, but they looked nice. Grounds are beautiful
Great place to stay regardless of the season. This is a return stay, would come back.
Great time good food golf pool etc. Room great .going back .better then Greenbrier.
Suite was great and comfortable, staff was friendly.
Great value. Amazing resort. I highly recommend it for business oe personal trips. Staff are nice, rooms are clean, and breakfast was excellent.
After stopping here in September, I wanted my sister to experience the wonderful stay I had at the resort. I have raved about the helpful staff (Danielle), the shuttle driver (Homer), the reservation staff, and the Bunkers staff. Great experience.
It was like a stationary cruise ship. There were so many activities - we couldn't do them all in our 3 day/2 night trip. Everyone was super nice. We especially enjoyed the archery (thanks Jeremiah!). Scott was also super nice and helpful. We would definitely go back. Yes, you have to pay for some activities, but most are reasonably priced.
We were more than suprised and pleased with our stay. We are already planning a return stay. The staff was wonderful. Our accommodations were A1.
We got a terrific last minute deal and got a whole lot of hotel for not much money!
This was our second trip to Glade Springs but our first time in the hotel. It was very nice and staff were excellent.
The Resort at Glade Springs places you within a few miles (5 km) of Someplace Special Gem Mine and Grandview State Park. This 200-room, 3.5-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 4 restaurants.
Free full breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 4 restaurants, including Glades Grill and Bar, which specializes in American cuisine. You can sip a beverage at the coffee shop/cafe.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of The Resort at Glade Springs have access to a golf course, a full-service spa, and an indoor pool. Transportation is made easy with a free ski shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this ski resort include a gym, a sauna, and outdoor tennis courts.
Thank you for the great rating! We look forward to welcoming you back soon!
Thank you for the great rating! We hope to see you again soon!
Thank you for the wonderful rating! We hope to welcome you back soon!
I was pretty surprised with the lack of cleanliness. Our room was very dirty when we arrived. The hotel was also not maintained very well, with stains on the couches and peeling paint and wallpaper. They advertise as a resort and make you pay a resort fee but most of the “amenities” such as bowling and golf come with an additional fee just as high as just going off sight on my own. The indoor pool was not in good shape, also with peeling paint and dirty bathrooms. I was very surprised with the overall lack of cleaning, especially during a pandemic. They had a hot breakfast which was nice, but the food was not good. They only gave two plated options and when it was brought out it tasted like it was sitting under the hot lamps for hours, the bacon was like leather. They do a lot of private events here like weddings and other corporate events, so be careful if traveling with young children. My children barely got any sleep with all the post event parties that guests decided to take back to their rooms once their events on the grounds ended.
Thank you Stephanie for the detailed review. We are sorry to see your disappointments from your recent visit with us. We have shared your comments with our management team and all of these items are being reviewed with our team. We normally do have a lot of parties and events but unfortunately, there are not many going on from COVID. We are sorry that the wedding party that we did have kept up your children. We hope to be able to provide you with a better experience on your next visit. We appreciate you staying with us.
Thank you for the nice rating! We hope you enjoyed all aspects of your visit with us and that you'll visit us again soon!
Thank you for sharing the rating. We hope to know what we can do to make your next visit a 5. We appreciate you staying with us!
Beautiful property. Tons of things to do, just all spread out! Room was pretty spacious quiet, and clean, other than shower curtain! It wasn't hanging on all the hooks, had stains, and the rod was very droopy!! Would def stay again!
Thank you for sharing the review and feedback. We will surely check the shower curtain and get it replaced promptly. We appreciate you letting us know as this does not fit within our standards. We do look forward to seeing you again!
My unit looked like it hadn’t been dusted in several weeks. Was very dusty.
Thank you for letting us know. We will address this with our staff and rectify this right away. We appreciate you staying with us!
Visited this resort in January for my first ski trip. It was very comfortable and there was plenty to do on the resort. The shuttles were very convenient as well. I would probably visit this resort in the summer as well to check out their outdoor activities. The only thing that bothered me was the attendant for escape room. She provided too many hints/clues when the group didn't request it. The group was mixed with my friends and a family so I didn't want disrupt the friendly balance by saying anything at the time. However, it was my first time doing escape room so I wish I got the challenge I was looking for. Overall, great experience! I would recommend it.
Thank you the review and nice rating! We are pleased that you enjoyed your first visit with us! We indeed have many activities in the summer so we encourage you to come back in the summer as well. We are sorry to see your disappointment with the escape room attendant. We will share this with our activities manager and make the necessary improvements. We hope to see you again next ski season or this summer!
Thank you James for sharing the rating and staying with us! We hope to provide a 5 star experience on your next visit.