Standard Room, 1 Queen Bed
from $60
Microtel Inn & Suites by Wyndham Beckley East
2.0 out of 5.0
3.4
out of 5
Average Guest Review
See all 87 reviews
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Recent guest reviews
The staff was friendly, breakfast was minimal but enough to hold us over and it was free. The room was clean and comfortable. The location was easy to get to and was close to the location of the event I was there for. There is a diner across the parking lot and coupons were provided.
If you are more concerned with location (Glade Springs Resort) over comfort This is your hotel
Staff was great, I requested a room change and they were very accommodating.
We booked for a one night stay, wanting a quiet, comfortable night and had anything but. The truck traffic all night was next to unbearable...was difficult to get to sleep....again the truck noise woke us around 3:30 AM and we decided we may as well hit the road (not what we intended) Further, there was no kleenex or bottle of skin moisturizer in the room....we had to go down to front desk to aguire these items. The bathroom had no countertop or any shelving to place your "nite things". The toilet seat was loose, you had to hold it down prior to sitting on it. We will not be staying here again or at any other Wyndam Hotel
It had everything that we wanted. Room was clean and the pool was really nice and warm.
I was apprehensive at first because the reviews did not appear to be that well, but my stay was great. The only thing that I would complain about, which was not a big deal because I was only there one night, would be the clerk at check out time. Many were downstairs for the breakfast bar and she really needed to come from behind the counter and wipe the tables off as she had no one in the check out line. She was more concerned with the website that she'd found to "stream free movies" all through her shift that previous night. (I overheard her talking the a co-worker). BUT, the room was GREAT, clean, quiet, spacious and well worth the money spent. The hotel has a 24hr indoor pool. The location is not by the other hotels and fast food chains, but it IS right off of the highway. If you want a peaceful sleep then this is a plus. There are several fast food spots just 1.5 miles up Eisenhower. There is a restaurant on-site, but it didn't look too appealing.
Arrived 9 pm. Booked 3 rooms with credit card guarantee but they had oversold and only had 2 rooms available. Clerk was shady because when we called the manager, 3 rooms suddenly became available (after 30 minutes of back and forth). Door keys did not activate multiple times for all three rooms. When we would return to desk, they would run another key without asking for identification (new desk clerk who didn't know us). One room had faulty air conditioning requiring maintenance late night. My room had not been vacuumed thoroughly but bed was clean. Manager the next morning was apologetic and comp'd two of the rooms, but we will never take a chance here again.
Sleep sofa mattress was mostly springs. Everything else fine.
It was terrible experience old beds customer service poor no rest due to the bed elevator wasn't working properly security they have a sign said park on your own risk there not responsible. Very disappointed
We arrived very late and found the staff to be friendly and helpful. Had a satisfying breakfast and were on our way.
The hotel was nice but the beds were too soft. We got a handicapped accessible room and the shower was extremely slippery plus water spilled over into the floor making the rest of the bathroom extremely dangerous. Both of us have stability issues and it made it kind of scary but fortunately we didn't fall. I believe this issue should be addressed however.
We were on our way north and normally stay just off I-77, however the lower nightly rate was worth the few extra miles/time.
Our room had a strange odor to it and the carpet was stained along with the chair. Curtains were old and worn.
The coal mine museum was very interesting and worth the trip. breakfast and co -visitors we met at it were very nice. Gym good but needs rules as some guests do not adhere to std gym ruless.
This hotel is in a good location when stopping on a road trip. They have cute little rooms that are perfect for an overnight stop.
Rooms were clean.. Staff was very helpful.breakfest was average,,
A good place to stop for the night between Ohio and North Carolina!
was a clean and decent stay. could have little more for the breakfast bar
We needed a quick overnight on our way through an unfamiliar area and the hotel was just what we needed. Clean, quiet and easy access.
went to West Virgina to watch my so play college golf. hotel was clean, good location and a helpful staff. I even changed rooms to be on the opposite side of the morning son. did it with a smile
Guest reviews for Microtel Inn & Suites by Wyndham Beckley East
nice hotel
Everyone
The staff was friendly, breakfast was minimal but enough to hold us over and it was free. The room was clean and comfortable. The location was easy to get to and was close to the location of the event I was there for. There is a diner across the parking lot and coupons were provided.
location
Everyone
If you are more concerned with location (Glade Springs Resort) over comfort This is your hotel
average hotel
Everyone
Staff was great, I requested a room change and they were very accommodating.
hotel room for one night stay
Everyone
We booked for a one night stay, wanting a quiet, comfortable night and had anything but. The truck traffic all night was next to unbearable...was difficult to get to sleep....again the truck noise woke us around 3:30 AM and we decided we may as well hit the road (not what we intended) Further, there was no kleenex or bottle of skin moisturizer in the room....we had to go down to front desk to aguire these items. The bathroom had no countertop or any shelving to place your "nite things". The toilet seat was loose, you had to hold it down prior to sitting on it. We will not be staying here again or at any other Wyndam Hotel
nice, easy to find and great pool
Everyone
It had everything that we wanted. Room was clean and the pool was really nice and warm.
better than i expected
Everyone
I was apprehensive at first because the reviews did not appear to be that well, but my stay was great. The only thing that I would complain about, which was not a big deal because I was only there one night, would be the clerk at check out time. Many were downstairs for the breakfast bar and she really needed to come from behind the counter and wipe the tables off as she had no one in the check out line. She was more concerned with the website that she'd found to "stream free movies" all through her shift that previous night. (I overheard her talking the a co-worker). BUT, the room was GREAT, clean, quiet, spacious and well worth the money spent. The hotel has a 24hr indoor pool. The location is not by the other hotels and fast food chains, but it IS right off of the highway. If you want a peaceful sleep then this is a plus. There are several fast food spots just 1.5 miles up Eisenhower. There is a restaurant on-site, but it didn't look too appealing.
horrible experience
Everyone
Arrived 9 pm. Booked 3 rooms with credit card guarantee but they had oversold and only had 2 rooms available. Clerk was shady because when we called the manager, 3 rooms suddenly became available (after 30 minutes of back and forth). Door keys did not activate multiple times for all three rooms. When we would return to desk, they would run another key without asking for identification (new desk clerk who didn't know us). One room had faulty air conditioning requiring maintenance late night. My room had not been vacuumed thoroughly but bed was clean. Manager the next morning was apologetic and comp'd two of the rooms, but we will never take a chance here again.
Everyone
Sleep sofa mattress was mostly springs. Everything else fine.
it was terrible experience due to beds were old uncomfortable elevator wasn't working properly.
Families
It was terrible experience old beds customer service poor no rest due to the bed elevator wasn't working properly security they have a sign said park on your own risk there not responsible. Very disappointed
comfortable stopover on the road
Couples
We arrived very late and found the staff to be friendly and helpful. Had a satisfying breakfast and were on our way.
I'm sorry you had such a bad experience. Your rooms were not as reserved because your credit card declined. We were fortunate to have another guest cancelled and made your third room available.