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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Property entrance
Front of property - evening/night
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

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502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom | Eco-friendly toiletries, hair dryer, towels

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(47 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

9.0 out of 10
Wonderful
(39 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(50 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(77 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is adjacent to Surprise Corner and within a 10-minute stroll of Bow River. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 20 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Jan 6, 2026 start from $101.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

What do couples enjoy most about Tunnel Mountain Resort?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Tunnel Mountain Resort have a hot tub?

No, but this lodge does have a steam room.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tunnel Mountain Resort?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies that I can book at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1226 out of 1970 reviews
Rating 8 - Good. 499 out of 1970 reviews
Rating 6 - Okay. 159 out of 1970 reviews
Rating 4 - Poor. 48 out of 1970 reviews
Rating 2 - Terrible. 38 out of 1970 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANTONIO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Stayed 1 night in Dec 2025

6/10 Okay

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort

Old, rundown, poorly managed

This was, emphasis on was once a beautiful property. Reviews and the rating stars are of the past not the present condition.the place is rundown, poorly managed and in desperate need of repairs, upkeep, maintenance and updating. It is so filthy, that we tossed the socks we used to walk on the floors. Equipment being old, and the place being filthy was topped by unfamiliar and unhelpful from the staff who attempted to help that seem to be unfamiliar with their property and their job. The carpets were old and dirty, couch was stained all over made you uncomfortable to sit and they laminated floor sticky even when you were walking with your socks on. Lack of care is present everywhere including all the remotes with the battery door hanging and not closing even the replacement ones that they gave us, a broken old coffee pot a percolator one that doesn't work, dry powder milk creamer coffee creamer and a tea selection that is only orange pico and a place that is Kitchener equipped by without a single roll of paper towel or anything to wipe with
Stayed 1 night in Sep 2025

10/10 Excellent

SSUHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is cozy, highly recommended for family vacation and staff are friendly!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelli, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place. Great staff. Nice area. My only complaint is that the beds aren’t very comfortable but other than that we really enjoyed staying here.
Stayed 1 night in Sep 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Banff, out of the town nuts regular free bus was good. The accommodation was clean and comfortable, good cooking facilities. The accommodation is behind the train line, so occasional train horn during the night. But would stay again.
Stayed 4 nights in Sep 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

OK but surprises were negative not positive

Clean but property and room are dated. Furniture and carpet old and dirty appearance. There was no air conditioning!!! This should be clear when booking and was not for me. "Shuttle" to/from town is via a public transportation prepaid card - not any sort of private shuttle. No views. at least from our room location. It was fine, but for the high cost I expected a great deal more; we could have stayed downtown for same cost.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sviatlana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family getaway

It was a clean cozy hotel with pool for kids. They liked it. We will be back for sure!
Stayed 1 night in Aug 2025

8/10 Good

Jaiden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided everything you could need. Great views!
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Would come back for sure!
Stayed 1 night in Sep 2025

10/10 Excellent

Nitish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property if you are staying with kid's
Stayed 2 nights in Sep 2025

10/10 Excellent

Jijo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful stay at the location with kids. Enjoyed our stay !!
Stayed 1 night in Sep 2025

10/10 Excellent

Melanee Mary Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great Resort, perfect room and very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexandra M

Traveled with partner
Liked: Amenities
Tunnel Mountain was continently located. You could walk to town or take the bus that was right out front. The hotel did provide a bus pass to utilize transit that was included in the stay. They also have free parking for guests.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great views, comfortable space, tight parking

The Tunnel Mountain Resort was a great place to relax and spend the night after a long day’s hike! We really enjoyed the loft structure, with two beds on top and a bedroom on the first floor. It gave our group some separation and space, but there was also a living room for all of us to enjoy together. The check-in process with smooth, with the hotel providing us our perk for being Silver Hotels.com members! There are a lot of amenities, but we didn’t even use many because we were always outside enjoying the lakes and environment. The parking is tight in the lot, with a lot of cars filling up spaces, but it was still doable. The balcony facing the trees and mountains was a nice touch and great way to end the night!
Loft queen-sized beds
First floor looking up into loft
Living room with balcony view
Kitchen
Stayed 4 nights in Sep 2025

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel rooms were clean and looked recently renovated. It has a nice kitchenette with a stove, fridge, and cups/utensils which it is easy to do grocery runs and stock food before day hikes. Staff is friendly as well.
Stayed 2 nights in Sep 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
The TV and hot tub didn't work which was disappointing.Otherwise great stay.
Stayed 1 night in Sep 2025

2/10 Terrible

An Qi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw a mice in the room
Stayed 1 night in Sep 2025

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable , clean and convenient.
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating. Just need to fix the drainage of the bath tub, The drainage seems not working properly, also pls add bigger garbage bins, having 6-7 people the tiny bin is not enough. Also it would be great if you enter the room smells good. But I will still give excellent review because of the staff being hospitable and friendly. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Stayed 1 night in Sep 2025

10/10 Excellent

SCOTT

Stayed 4 nights in Sep 2025

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