Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with area shuttle service and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Interior entrance
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Place, Tunnel Mountain
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio Condo

9.2 out of 10
Wonderful
(66 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(46 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

8.8 out of 10
Excellent
(38 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(46 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(72 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Banff

Located in Tunnel Mountain District, Tunnel Mountain Resort is within a mile (2 km) of popular sights such as Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 3.5-star lodge has 105 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 4 min drive - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 2.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Guests staying at Tunnel Mountain Resort enjoy an indoor pool, a gym, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs lodge include free WiFi in public areas, a business center, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and stovetops.
Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Is free cancellation available at Tunnel Mountain Resort?

Tunnel Mountain Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Tunnel Mountain Resort?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Nov 13, 2025 start from $98.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Mountain Resort?

This lodge is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Tunnel Mountain Resort?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Tunnel Mountain Resort feature a casino at the property?

No, Tunnel Mountain Resort doesn't have a casino.

Will I find an indoor pool at Tunnel Mountain Resort?

Yes, this lodge has an indoor pool.

What do couples enjoy most about Tunnel Mountain Resort?

Couples staying at this lodge will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Tunnel Mountain Resort have a hot tub?

No, but this lodge does have a steam room.

Does Tunnel Mountain Resort have a restaurant that serves breakfast?

No, Tunnel Mountain Resort doesn't have a restaurant that serves breakfast.

Will Tunnel Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tunnel Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tunnel Mountain Resort?

No, this lodge doesn't feature connecting guestrooms.

Can I book a room with a balcony at Tunnel Mountain Resort?

Yes, some guestrooms at Tunnel Mountain Resort offer a balcony and may feature mountain views.

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1193 out of 1905 reviews
Rating 8 - Good. 475 out of 1905 reviews
Rating 6 - Okay. 153 out of 1905 reviews
Rating 4 - Poor. 49 out of 1905 reviews
Rating 2 - Terrible. 35 out of 1905 reviews

Reviews

8/10 Good

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Nehraz

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place in Banff due to the close proximity to town. Staff are professional and always accommodating
Stayed 4 nights in Aug 2025

6/10 Okay

Cortney

Stayed 2 nights in Aug 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a small kitchen in the room. It’s very convenient to make breakfast. The room is big and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service

Large room w/kitchen but needs update/too expensiv

Good: room is large, kitchen has basic materials to cook in, room looks to be renovated, front desk staff nice, ease of parking Bad: price ($500 us avg/night) too high for basic room, shower has mold, sofa bed has stains and uncomfortable), interior doors don't close properly additional info: walk to town is steep and about 20 minutes, free ROAM bus stop is right in front but wait is 20-30 minutes and always crowded, need to temper expectation due to high price
ceiling peeling
shower mold
sofa bed mattress stain and needs replacing
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff at the front desk are super friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent Chuck Yim

Liked: Amenities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Sook

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean unit
Stayed 4 nights in Jul 2025

10/10 Excellent

Hongzhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The staff is very nice. Everything went well. Thanks,
Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the shower was wonderful! Loved our patio and fireplace! The kitchen was great had all we needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy little place in the woods.
Stayed 2 nights in Aug 2025

10/10 Excellent

alyssa

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from town. Quiet. Shuttle stop adjacent. Outdoor playground and grill a bonus. Overall comfortable stay. Some aspects need attention: stainless steel pans/pots are a plus, but all black nylon utensils that melt on contact doesn't work. The room and bathroom door is misaligned so doesn't shut. Carpet isn't ideal for cleanliness. Laundry room only had 1 unit working. Pool inadequately heated.
Stayed 7 nights in Jul 2025

6/10 Okay

Wing-Yi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025

8/10 Good

WEN ZHE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hetal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The property is a bit far from downtown Banff but they provided free passes for Roam transit buses which was very convenient. The room seemed newly renovated, was spacious enough for the 4 of us, had a small kitchenette, and a balcony. Overall, an excellent experience. The only negatives I can think of are that there was no other mirror in the room besides the bathroom one and there was no hairdryer.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jingyue

Stayed 4 nights in Jun 2025

8/10 Good

Stefano

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spacious, clean and comfortable rooms and a great location within steps to the bus station. However, the facilities are wanting of repairs, in particular the laundry room leaves much to be desired.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason, Toronto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were friendly and accomodating. The amenities such as the gym and the pool are dated and need renovation or upgrade in a few years.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie Nicole

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our family of 8. Pet friendly room available and easy to check-in and out.
Stayed 1 night in Jul 2025

6/10 Okay

Jaye

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Transportation and free buss passes was absolutely amazing. The staff are good and excellent. But the room was no iron, we have to call front office. And on the second day the room short circuit, as we are using the blower. The staff was very amazing to fix and make the power back up, but on our last day we have no hot water. But its still ok.
Stayed 2 nights in Jul 2025