Charltons Banff

3.0 star property
Hotel in Banff, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Loft Fireplace Suite

8.2 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

Kitchenette Suite - Sleeps Four

8.4 out of 10
Very good
(24 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

Kitchenette Suites

  • Sleeps 4

About the neighborhood

Banff

Located in Uptown District, Charltons Banff is a leisurely stroll from popular sights such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. The 65 rooms at this 3-star hotel include coffee makers, LCD TVs, and premium bedding.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪The Canadian Brewhouse - ‬12 min walk
  • ‪Park Distillery + Restaurant - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
Guests of Charltons Banff enjoy free WiFi in public areas, free use of bicycles, and a terrace. Self parking is available for CAD 15.70 per night. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include a water dispenser, a fireplace in the lobby, and barbecue grills.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

What's there to do near Charltons Banff?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Charltons Banff?

Yes, parking is offered for CAD 15.70 per night with in/out privileges.

Does Charltons Banff feature a casino on the premises?

No, Charltons Banff doesn't have a casino.

Is there an indoor pool at Charltons Banff?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from March 26 2025 until December 31 2025 (subject to change).

What amenities will couples enjoy at Charltons Banff?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as a terrace.

Are there hot tubs at Charltons Banff?

No, this hotel doesn't have a spa tub.

Does Charltons Banff have a restaurant with a breakfast menu?

No, Charltons Banff doesn't have a restaurant that serves breakfast.

Does Charltons Banff allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Charltons Banff for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Charltons Banff?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Charltons Banff?

No, there aren't any guestrooms with balconies at Charltons Banff.

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1034 reviews
Rating 8 - Good. 334 out of 1034 reviews
Rating 6 - Okay. 141 out of 1034 reviews
Rating 4 - Poor. 68 out of 1034 reviews
Rating 2 - Terrible. 41 out of 1034 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Zhe

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our family has had a generally pleasant stay at Charlton. The staff is attentive and helpful. However as a motel-like accommodation that charges C$ 600 per night (which you should expect in the peak season in the popular small Banff town), there are a few points I have to say: 1. Both the interior and exterior need a serious refurbishment. 2. The sound proof in the room is even poorer than a real motel. 3. The charged onsite car parking for the guests is pointless. The inn locates outside the fee-parking zone of Banff. Nevertheless, I'm still appreciated I am able to find a place to stay in the peak season Banff town for my family vacation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sigmund

Stayed 2 nights in Aug 2025

10/10 Excellent

Randip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location walkable to main strip lots of dinning options near by. Stayed in the loft room was nice and comfortable found it a little tight in the sitting area wish they had a chair or something. Room holds 4 people but has only a small couch for 2. Pool was closed had to walk to the next property in the thunderstorm.
Stayed 2 nights in Jul 2025

8/10 Good

Maria, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Hamaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

8/10 Good

Alison, Trail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout of the room. Two rooms separated by the kitchen.
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Disliked: Staff & service, room comfort

Poor Management

We had issues with management about checking out a day earlier. They said we had to give them 72 hours notice and we only gave them 68 hours. Internet service was bad. And beds were not good!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hot tub and Pool were down.. but loved the stay regardless
Stayed 1 night in Jul 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Amenities
Lovely hitel, a little dated but large clean room with plenty of facilities. Staff were extremely helpful. Great central location and offers on some parking.
Stayed 2 nights in Jul 2025

6/10 Okay

Lukas

Stayed 1 night in Apr 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff weren’t available to help us with our luggage upon arrival. The room was not what we had expected based on the pictures, and the room we stayed in was overpriced by quite a fair margin. Our bedroom was up a set of dangerously steep spiral steps while the bathroom was on the main floor. Flooring was old and dirty so we wore our shoes and slippers throughout our stay when in our room. If you love your family don’t let them stay at the Charlton Banff.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
One of the towels received was not clean. The warm faucet was broken. The lobby was closed at 10:55 PM even though the listed hours are 11:00 PM
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerold, Missouri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to downtown. Staff were awesome! Room very clean, we were happy to find that we were upgraded! Bed and linen very comfy! Highly recommend!
Moraine Lake
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
This property is walking distance to restaurants and shops. I would recommend staying here
Stayed 3 nights in Jul 2025

10/10 Excellent

Keeshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is close to downtown, rooms are spacious and clean. Accomodating staff esp the receptionist Adrian!(i hope i got his name right)
Stayed 1 night in Jul 2025

10/10 Excellent

Lori Lee, Humboldt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet area, clean room
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Downtown location. Pay for parking $15 per day. No restaurant available.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good but you have to upgrade the television all the kids like to watch YouTube Thank you
Stayed 1 night in Jul 2025