Charltons Banff

3.0 star property
Hotel in Banff, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Charltons Banff

Cozy seating area with a fireplace, leather armchair, and reading nook.
Relax in a spacious room with a large bed, flat-screen TV, and mountain views.
Welcome to Charltons, a stylish hotel with a modern entrance and beautifully landscaped surroundings.
Relax on the patio with a round table and four chairs, shaded by a large umbrella, overlooking the surrounding mountains.
Welcome to Charltons, where guests can check in and enjoy a warm atmosphere.

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

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Room options

Kitchenette Suite - Sleeps Four

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Loft Fireplace Suite

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Uptown District, Charltons Banff is a leisurely stroll from popular sights such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. The 65 rooms at this 3-star hotel include coffee makers, LCD TVs, and premium bedding.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
Guests of Charltons Banff enjoy free WiFi in public areas, free use of bicycles, and a terrace. Self parking is available for CAD 15.70 per night. Front-desk staff can assist with luggage storage and securing valuables. Additional amenities include barbecue grills, a water dispenser, and a fireplace in the lobby.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

What's there to do near Charltons Banff?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Charltons Banff?

Yes, parking is offered for CAD 15.70 per night with in/out privileges.

Does Charltons Banff feature a casino on the premises?

No, Charltons Banff doesn't have a casino.

Is there an indoor pool at Charltons Banff?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from March 26 2025 until December 31 2025 (subject to change).

What amenities will couples enjoy at Charltons Banff?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as a terrace.

Are there hot tubs at Charltons Banff?

No, there isn't a spa tub at this hotel.

Does Charltons Banff have a restaurant with a breakfast menu?

No, Charltons Banff doesn't have a restaurant that serves breakfast.

Does Charltons Banff allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Charltons Banff for a fee of CAD 25 per pet, per night.

Does Charltons Banff have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Charltons Banff?

No, there aren't any guestrooms with balconies at Charltons Banff.

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 442 out of 1014 reviews
Rating 8 - Good. 317 out of 1014 reviews
Rating 6 - Okay. 146 out of 1014 reviews
Rating 4 - Poor. 69 out of 1014 reviews
Rating 2 - Terrible. 40 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
This place was fine. If youre just looking for a decent bed to stay in while you focus on your other activities, this place will do. Decent room, firm but tolerable king bed, nice bathroom, it did the job. Was not super pleased that parking was not included (15 bucks a day), and the pillows were so hard! We didnt mind the pool being closed (which WAS disclosed upon booking). Honestly, a no thrills kind of place that provided a place to stay. It did its job.
Stayed 5 nights in May 2025

6/10 Okay

Karen

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I found the one person on front desk not very friendly. Otherwise, a safe quiet place to lay your head.
Stayed 1 night in Apr 2025

8/10 Good

CONSTANTIN

Stayed 1 night in Apr 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok but there are other options

This hotel is very tired - the photos may not necessarily represent what you get. It was okay for one night but for the price would not come back - there are many other options.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Ya-shin

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Apr 2025

8/10 Good

Lynett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice but had a loft bedroom and small spiral stairs to go down to use the bathroom which at night was a little tricky in the dark. Hot tub not working but offered 2 other hotels we could use but kind of inconvenient. Overall a good stay.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Wheaton

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda, Hythe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and helpful. Beds were comfy and room clean.They gave us an upgrade at no charge. Property was clean and quick walk to down town.
Stayed 2 nights in Apr 2025

4/10 Poor

Madhurima

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfort away from home

Room was spacious for a family and kitchenette available too. It's quite and everything we need are all in there. And a good walk going around banff town.
Stayed 1 night in Apr 2025

10/10 Excellent

KaranBir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Great service, friendly and accommodating staff (Thanks to Aarti ) . We arrived early at this hotel. They went above and beyond and had our room ready ahead of our check-in time. Room was very clean and well maintained. Excellent experience!! Highly recommend ..
Stayed 1 night in Apr 2025

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Virginia

Stayed 3 nights in Apr 2025

6/10 Okay

Jerome

Stayed 2 nights in Apr 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Seth

Stayed 2 nights in Apr 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wintry weekend getaway

We enjoyed our weekend in Banff. We were pleased that our room had been upgraded. Charltons is a very nice hotel,that just needs some updating. Room was clean and well maintained. All staff were very friendly and helpful. We had very noisy neighbors on our second night, and finally called reception at 1 a.m. The issue was resolved within 2 minutes. We have stayed at Charltons before and will stay again in the future.
Stayed 2 nights in Apr 2025