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Best Western Wytheville Inn

2.5 out of 5.0

Recent guest reviews

we liked this hotel a couple years ago but this time the room was not so clean, the front desk was not so welcoming (on phone a lot, harried, must have had a bad day) and the breakfast was just plain crummy. We had had a tough tough drive and this was just, well, disappointing

Bathroom needed a better cleaning - especially the toilet. Hotel was short on staff due to the recent spring snow storm.

We stayed overnight on our way to our final destination. Check-in easy, staff very courteous, room was clean and cozy, and the breakfast the next day fit our needs. The bonus was that we travelled with our dog and this location must encourage pets because we encountered many travelers with pets. It was a neat experience.

This was an "okay" hotel close to the Interstate for our pause from driving. Breakfast was good, beds were comfortable... but overall, nothing to write home about. Room was semi-clean, as there was dust in places it shouldn't have been, and a toy found under the bed.

Nice staff. Old hotel needs update. Everything is old. At least no odd smell.

Hotel staff friendly and rooms clean. We used this hotel for an overnight stay to break up a 10 hour drive and this was the halfway point. Price was good and the breakfast that is included is good, eggs, sausage, waffles, yogurt, muffins, biscuits and gravy. The only issue we had is that there is no elevator. We were on the second floor and when I requested a first floor room, so that I didn't have to lug up the stairs all of our belongings, plus a pack and play and our 13 month old's belongings, I was told they had to put me in the double room bed that I paid for. I'm assuming those are all on the second floor. So, that made it a little more difficult without an elevators. Might consider a different hotel next year when we go back on this trip.

Vintage 1950's; no elevator; breakfast was a waste.

The hotel wasn't particularly glamorous, but it was a nice, clean room with a decent breakfast for a low price.

This hotel is very clean. It is a bit dated but well worth the money.

Close to the interstate and easy to find, with a parking lot easy to negotiate. Room was clean and warm -- with a quiet heating system -- and nicely equipped. Very comfortable. Wanted a hot shower and got that, too. Breakfast is a nice amenity.

There was a minor problem when we arrived. The assigned room had not be cleaned. The gm moved us immediately to a upgraded room. This hotel is either very new or recently remodeled.

This hotel was exactly what we needed for a quick one night stay. The beds were comfortable and it was clean. The staff was very friendly and helpful to find a place for dinner. The quality of the breakfast was not very good. It was quite disappointing and the pool water was green with bubbles coming out of it. That was not a nice sight to see looking down from the window of our room. However, for the price we paid, I was generally satisfied and might stay again.

Breakfast was generic, phone in room was broke, ice machine was broke. No elevator, my 80 year old handicapped father had to climb the stairs. Bed was comfy.

Rooms were nice. Hotel staff at front desk very rude

Hotel was great for an overnight break on our long trip.

Conveniently located off the interstate. We stopped for a night while driving from Pennsylvania to Georgia. Didnt expect a palace but the exterior looked nice, it was reasonable, offered free breakfast and accepted pets. The bathroom was large and the beds were so comfortable! Breakfast had a large selection. Really a great place all around. No complaints here!

We stopped overnight on our way from Florida to Ohio. The price was right and the hotel was more than acceptable. The room was clean, and the free breakfast was an asset, although the breakfast room was a little too small to accommodate the number of guests. I would stop there again.

We thought so much of the experience we had here, we signed up for a Best Western Rewards card and stayed at another BW on the way home.

Great place to stay. Nice People and clean rooms. Good breakfast. Good for a overnight stop.

If you have a lot of things to bring in to your room, make sure you stay on first floor. NO ELEVATOR.

355 Nye Rd Wytheville VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Wytheville Inn is located within a mile (2 km) of Wytheville Meeting Center and Wytheville Community College. This 100-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's also near Wohlfahrt Haus Dinner Theatre and Gibboney Rock House Museum.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

The 100 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free weekday newspapers, free local calls, and laptop-compatible safes are other standard amenities.


Property features

At Best Western Wytheville Inn, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Guest reviews for Best Western Wytheville Inn

Everyone (17) Couples (25) Business (2) Family (31) Friends (3) Other (1)
2
Everyone

we liked this hotel a couple years ago but this time the room was not so clean, the front desk was not so welcoming (on phone a lot, harried, must have had a bad day) and the breakfast was just plain crummy. We had had a tough tough drive and this was just, well, disappointing

By on Apr 5, 2018

Review comment responded on Apr 5, 2018

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our breakfast and front desk. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

3
Everyone

Bathroom needed a better cleaning - especially the toilet. Hotel was short on staff due to the recent spring snow storm.

By on Mar 26, 2018

Review comment responded on Mar 28, 2018

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

5
Everyone

We stayed overnight on our way to our final destination. Check-in easy, staff very courteous, room was clean and cozy, and the breakfast the next day fit our needs. The bonus was that we travelled with our dog and this location must encourage pets because we encountered many travelers with pets. It was a neat experience.

By , from Michigan on Feb 2, 2018

Review comment responded on Feb 2, 2018

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4

average hotel close to the interstate

Everyone

This was an "okay" hotel close to the Interstate for our pause from driving. Breakfast was good, beds were comfortable... but overall, nothing to write home about. Room was semi-clean, as there was dust in places it shouldn't have been, and a toy found under the bed.

By , from Myrtle Beach SC on Oct 5, 2017

Review comment responded on Oct 13, 2017

We appreciate your time in sharing your feedback about your recent stay with us here at Best Western Wytheville Inn. Our management will address issue/s you highlighted in your feedback. Thank you for staying with us, and we hope to have the opportunity of providing you better hotel experience with us soon.

3
Everyone

Nice staff. Old hotel needs update. Everything is old. At least no odd smell.

By , from atlanta on Oct 4, 2017

Review comment responded on Oct 13, 2017

I am glad that you find the cleanliness satisfactory. Your feedback on our structure being in need of an update is very much appreciated. We welcome candid reviews from our guests as it helps us further improve our offerings so we can serve our guests better. We hope to see you again soon. Regards,

3

clean and good free breakfast, but no elevator

Everyone

Hotel staff friendly and rooms clean. We used this hotel for an overnight stay to break up a 10 hour drive and this was the halfway point. Price was good and the breakfast that is included is good, eggs, sausage, waffles, yogurt, muffins, biscuits and gravy. The only issue we had is that there is no elevator. We were on the second floor and when I requested a first floor room, so that I didn't have to lug up the stairs all of our belongings, plus a pack and play and our 13 month old's belongings, I was told they had to put me in the double room bed that I paid for. I'm assuming those are all on the second floor. So, that made it a little more difficult without an elevators. Might consider a different hotel next year when we go back on this trip.

By , from Columbus, OH on Sep 18, 2017

Review comment responded on Sep 25, 2017

We are very happy to learn that you found our accommodation clean and we thank you for the compliment you give to our breakfast. Know that we value your comments very well and we will be working hard on the issue of our elevator which you have brought to our attention. We will address it immediately so that they can assist with this as soon as possible. We hope that you will change your mind about seeking new accommodation and will still choose to stay with us to show you a far better experience.

2

don't waste your time.

Everyone

Vintage 1950's; no elevator; breakfast was a waste.

By , from Pittsburgh, PA on Mar 2, 2017

Review comment responded on Mar 12, 2017

Thank you for staying here with us and we appreciate your review. Please know that we value your feedback, we will do our best to make your next visit a better experience. We hope to have the opportunity to serve you again. Kind regards.

4

nice hotel on a budget

Everyone

The hotel wasn't particularly glamorous, but it was a nice, clean room with a decent breakfast for a low price.

By , from Little Rock, AR on Feb 7, 2017

Review comment responded on Feb 13, 2017

Thanks so much for taking the time to share with us your review following your visit here with us. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.

4
Everyone

This hotel is very clean. It is a bit dated but well worth the money.

By on Feb 5, 2017

Review comment responded on Feb 13, 2017

Great to hear that you were happy with the condition of clean in our guest room and entire hotel. We greatly appreciate that you've taken the time to share your rating and review of our property. We hope to see you again soon.

5

a good night's sleep

Everyone

Close to the interstate and easy to find, with a parking lot easy to negotiate. Room was clean and warm -- with a quiet heating system -- and nicely equipped. Very comfortable. Wanted a hot shower and got that, too. Breakfast is a nice amenity.

By , from Cleveland OH on Dec 30, 2016

Review comment responded on Jan 12, 2017

I am glad that you found our property convenient and the room clean and inviting ambiance. We aim to provide comfort, convenience and above par services and we are very happy knowing that we earned your approval. We hope to see you again soon.