Staff at all levels were very helpful. I appreciated that the card key and pens at the front desk were sanitized. My impression was that safety issues regarding the virus were taken seriously.
This property was clean, easy to get to, and the staff were friendly.
Safe neighborhood. Needs a walking path for some exercise..
We stay here every time we go south. Pet friendly, great breakfast and clean room. Love it here
Staff and service couldn’t have been better. Fantastic people. This location, however, is in desperate need of renovation. The hallways were extremely hot and no ventilation. There’s not enough seating for breakfast. Secondary entrance stairwells and windows very dirty. I love staying at BW wherever I can when we travel. As a Diamond member I hope this spot gets some much needed TLC.
They accept pets but property is in need of updating. Beginning to look shabby.
Good breakfast. Need to put the address of the hotel on the itinerary. Had to call to get the location.
Great that they allow dogs! Nice location and the breakfast is very nice .
At checkin I was told that because I booked through Orbitz no changes could be made to my reservation so I would have to pay the $20 pet fee in cash. When I pointed out that website stated $10 pet fee I was told they just increased it. I was assigned a room across the hall from the guests checking in ahead of me who also had a pet. When I requested a different room so the dogs would not be barking back and forth I was refused and told that doesn’t happen. Lastly the front desk clerk was announcing room numbers aloud- not appreciated by a woman traveling alone
The room is not as clean as I think it could be. Sweeper does not look like it is run on the whole floor. Hard piece of chewed gum in the corner. Lots of dust and dirt in the corners of the room. Bathroom rundown. BUT we can bring our dog which is why we return. Honestly if I could find a cleaner place that allowed pets I would go there and gladly pay more.
Everything was great except it was extremely Hot in the room. We adjusted everything and just never cooked Down.
Hotel is conveniently located off the interstate, as well as close to a gas station. The continental breakfast was OK. The only bad thing was that they had wi-fi issues and I was unable to connect. Staff was super friendly and helpful though.
Comfy bed quiet room great value. Easy to get to. We always stay here when going south as it is half way from our home
Beds were very comfortable and room was clean. Price was reasonable. Facilities are outdated but well maintained. Breakfast included lots of cold and hot options, and free coffee available 24/7. Setting is quiet. One major disappointment was asking for towels (we only had 3 in room and 4 guests) and being told at from desk that there weren't any clean, that some would be brought later, and for them never to be brought to the room. Very frustrating.
We stayed here for the first leg of our trip, and when we arrived at the beginning of the week the hotel staff was less than competent.The women checking us in never listened to the full name that was given.She then couldn't find our reservation and kept pulling up other ones.Even after I gave her the full name three times, she continued to pull up the wrong reservations.We had already prepaid through orbitz and when she tried to charge us again, she finally listened to the name and found out reservation.She handed us our keys but never explained where our rooms were.We booked the rooms within the same reservation but they put us on complete opposite sides of the hotel.The entire time this was going on the other woman working was in the office, fully visible to everyone, with her head on the desk talking on the phone.Later when we came down to leave for dinner, she was at the front desk with her head on the counter.Before leaving we requested that when we returned at the end of the week that our prepaid reservation had our rooms next to each other.They stated that this could not happen because of booking online.I have booked many hotel rooms the exact same way and never had this issue before.When we returned at the end of the week, we arrived around 5p,(check in was at 3pm).They did not have any rooms ready and some people had been waiting over 1 hour for their room.Again the staff could not locate our reservation, but miraculously they were able to have our rooms together.
The Best Western worked great as an overnight rest stop during our road trip. Easy to find, friendly staff, and a clean room. We will definitely it in mind on our return trip and future trips.
we liked this hotel a couple years ago but this time the room was not so clean, the front desk was not so welcoming (on phone a lot, harried, must have had a bad day) and the breakfast was just plain crummy. We had had a tough tough drive and this was just, well, disappointing
Bathroom needed a better cleaning - especially the toilet. Hotel was short on staff due to the recent spring snow storm.
Wohlfahrt Haus Dinner Theatre is within 2 miles (3 km) of Best Western Wytheville Inn while other popular attractions such as Edith Bolling Wilson Birthplace Museum are within 3 miles (5 km). This 98-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free self-serve breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
The 98 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free local calls, laptop-compatible safes, and ironing boards.
At Best Western Wytheville Inn, guests have access to a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Staff at all levels were very helpful. I appreciated that the card key and pens at the front desk were sanitized. My impression was that safety issues regarding the virus were taken seriously.
This property was clean, easy to get to, and the staff were friendly.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Safe neighborhood. Needs a walking path for some exercise..
Thank you for your review. I am glad to hear that you enjoyed your stay with us overall! We hope that you will stay with us again when you travel back to the area. Barry Eagle, Owner
It was our priviledge to earn your business and we hope to host you again on your next trip.
We stay here every time we go south. Pet friendly, great breakfast and clean room. Love it here
Thank you for your review. This hotel is now under new management and we hope to continue to exceed your expectations! Barry Eagle, Owner
Staff and service couldn’t have been better. Fantastic people. This location, however, is in desperate need of renovation. The hallways were extremely hot and no ventilation. There’s not enough seating for breakfast. Secondary entrance stairwells and windows very dirty. I love staying at BW wherever I can when we travel. As a Diamond member I hope this spot gets some much needed TLC.
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
They accept pets but property is in need of updating. Beginning to look shabby.
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our property. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Good breakfast. Need to put the address of the hotel on the itinerary. Had to call to get the location.
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our location and breakfast. Please do consider us again on your next visit to the area.
Great that they allow dogs! Nice location and the breakfast is very nice .
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!