Comfort Inn & Suites2.5 out of 5.0
Recent guest reviews
Years ago we stayed here when the motel was a Days Inn. The room was a great space for an excellent price. Now as a Comfort Inn & Suites, the suite is still a great space and a suite for the price of a regular room is very good. Nothing negative to report. Would stay here again.
Location of hotel is right off of I-40. This hotel lookbrand new. Friendly greeting by front desk when we arrived. Hotel is very clean and beds comfortable. Wished they had more than two bath towels for this stay.
Two of us traveled from Illinois to this hotel. We had separate rooms. I asked for a low floor room due to my wife not riding on elevators. We checked in I was put on the 3rd floor while my friend was put on the 2nd floor. The clerk said he could not change it. For two days we walked up the stairs while my friend was on a lower floor. Also the eggs were really nasty tastings to my family and my friend.
This hotel is perfectly located between Durham and Asheville off of 40. We had a beautiful room. The staff is exceptional and helpful. We missed breakfast and the desk person was kind enough to get us some fruit for our trip. Everyone we met greeted us with a smile and asked if there was anything else they could do for us. We would highly recommend this hotel to anyone traveling through this area.
We stayed here for 4 nights over a family reunion. The beds were very comfortable and the staff friendly. It is in a nice location a bit off the beaten path but close to convenient stores. I Would recommend this hotel.
Location of the hotel was a plus. Right off the highway, yet tucked back enough that there wasn't a lot of traffic or street noises. Lots of gas/food options really close by. The good: The hotel location. Price was good. They have a nice little workout room that came in handy. The rooms were all large, with plenty of room t lounge, they never felt tight. Comfy bed and good cable TV channels. The bad: Lady at the check in gave us a room that was already occupied by another guest. Unlocked the door and found people already settled in this room. After the first night of our stay, our keys stopped working, the lady at the counter said she only programmed our keys for 24 hours instead of all three nights? The rooms had a stale/musty smell, had to run the constant A/C to hide this smell. The rooms were pretty clean except for this smell. The breakfast was not good either, yes it was free, but there was little effort/money put into this perk. Ice machine on the 1st floor was not working, had to go to the 3rd floor for ice, this issue was not fixed the entire trip, so hard telling how long its been broken? They only replace towels every three days, unless you go to the desk and ask for more, supposedly saving water, but probably more because they are short staffed. Bottom line, staff seemed careless and management looks to be a little tight with the budget.
The hotel is tucked back of the main road so it is quiet. The staff is friendly and helpful, the room was large, clean and comfortable. Bed provided a good nights rest and the bathroom was clean with nice thick towels.
The room was clean and comfortable. Slept great on bed with nice pillows. The staff was very friendly and accommodating. Nice selection for breakfast. Close to sit down restaurants, fast food and stores. We stayed here twice and will stay again. Great value!!!!
We were very disappointed in the free breakfast. The eggs were cold, the gravy was cold, the sausage was cold. There were very, very stale doughnuts, so stale I could hardly break it in half before throwing it away. There was instant grits and instant oatmeal with no hot water or microwave to make either. The yogurt had a foul taste, couldn't eat it. The lock mechanism in the room door had one of two screws that hold it in and I tightened the one that was left. The room telephone didn't work. All the storage room doors were left open so we could view the mess. The coffee wasn't bad.
Clean and reasonably priced. comfortable accommodations. Nice breakfast. Have argued here in the past and will again on future visits. Quiet as it is not on the main thoroughfare. Staff is very courteous.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour fitness center
Located 2.9 mi (4.7 km) from Brock Performing Arts Center, Comfort Inn & Suites is within a 15-minute drive of other popular attractions like Textile Heritage Center. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM.
A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a refrigerator, a microwave, and a coffee maker.
Renovated in 2016, Comfort Inn & Suites offers a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 203 reviews