2/10 Terrible
Mary
Sep 6, 2025
AT A GLANCE? NO DEPOSIT NO STAY NO REFUND ON ROOM.
I am literally in shock that i was sent an opportunity to review this hotel..i booked this room about 2 1/2 hours before i arrived..final price with taxes and discounts was $63...if there are any attorneys out there reading this, under the heading of AT A GLANCE they mention a $100 deposit depends on hotel...AT A GLANCE is a place to post garage sales or social events...Hotels.com announces the necessity for a deposit...nowhere on the webite under anything financial⁰ or whats in the room does it talk about putting a $100 deposit.... AND if you dont have the $100 deposit to put down on your credit card... YOU CANT STAY IN THE ROOM THAT YOU PAID FOR....NOR DOES IT SAY YOU WILL NOT GET YOUR MONEY BACK THAT YOU USED TO PAY FOR THE ROOM WHEN YOU RESERVED AND PAID IT ON LINE. i arrived at the Bates Hotel( aka OYO) around 1130 PM. Mrs Sirdeep walked out from behind a curtain enterance to their apartment..she had a scowl on her face and immediately asks me if i am traveling with animals? Each of the 4 times she asked me, her tone sounded more and more accusing..then the 2nd repedatuve accusing question was how many people im traveling with...each time she asked i had the same response..i was traveling alone..Then she asks me for a separate drposit of $100..what? I didnt have it. My deposit had not deposited yet into my acct..The room i paid for i only had $65 in my acct waiting for my deposit that was to happen during the night..Mrs Sirdeep said i couldnt stay there and no refund!!
Mary
Stayed 1 night in Sep 2025


































