Studio, 1 Queen Bed, Non Smoking
from $63
Extended Stay America Wilmington - New Centre Dr
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 41 reviews
This hotel is most popular for:
Recent guest reviews
We walked in to a dirty lobby. The room smelled of urine so strong and the floor was sticky. The toilet was moldy and the ceiling was peeling. The fully equipped kitchen was empty...not even a plastic cup. If you want clean towels you have to bring your dirty towels to the desk and exchange them. And lastly, they don't have daily housekeeping. Definitely will never return here!
My stay at Extended Stay was a pleasurable stay simply because of the front desk staff namely Ms. Vivian. Wonderful personality, Courteous, Kind. Was having a terrible day and Ms. Vivian hasC wonderful sense of humor
We were forced to change rooms due to the dirty bathroom and linens. The second room was cleaner, but the bed sheets were still dirty, and the comforter had a cigarette burn (non-smoking room).
Only good thing about this establishment... It's close to food and 2 strip malls.
I paid on orbitz for the hotel when I got there I had one of the rudest staff members I ever came across. She was smoking a cigarette outside and asks me for my last name. There was nothing to indicate she was staff not did she identify hersel. She then let's me in goes behind the counter and asks my last name. I tell her and she said she did not have a reservation and she was sold out. I said I prepaid. I have a reservation number. She did not care. Said I had to call orbitz who was no help and had to be on the phone with them Til 5am before I finally got a room. Worst expierience ever.
One of the best hotels I have ever stayed in. The room was very clean, newly renovated, and in a great location. The front desk clerk, Vivian was extremely helpful, friendly and considerate. The combination of the great condition of the room and the wonderful staff made for an unforgettable stay. Will definitely return in the future.
Great for a long or short stay. The staff is very friendly and accomidating. Room is clean and comfy. Wish they had a bigger breakfast selection but thats not readon enough to take a star away. If you're looking for a place to stay when visiting or in transition moving homes, stay here. Its affordable too! And safe!
We enjoyed the stay at this hotel! We enjoyed going to the mall and it was very close to the hotel! We also liked going to Carolina and wrightsville beach! Thank you for making our stay in Wilmington pleasurable! We will be coming back soon!
We booked this hotel because it is pet friendly with a modest pet fee. It was a very enjoyable stay, in a clean room that suited all of our needs. I was particularly thankful for how sweet and accommodating the hotel was with our dog. We would definitely stay here again.
My favorite local getaway! The staff is wonderful they make you feel right at home. The rooms were clean, it was very peaceful, and again, the staff is awesome!
My stay was what I anticipated . The staff is friendly but their are very few. The room was older and not as clean as it could have been. The noise levels where to be expected as this hotel houses many construction crews on long term assignment . If you are not an early riser this place won't work .
The location of the hotel is great being minutes from the mall, beach and downtown. Staff was very friendly and helpful. I would definitely stay here again or recommend to others.
I had a great stay here but would bring my own pillow next time.
We lost a reservation at another hotel because we were laye leaving home. This was better than the orginal reservation.
Great rate. Like having a kitchen. Good location. Would stay there again.
Not sure how helpful my review will be as I was just there for a one night stay. Had hoped to cool my heels at a pool when I got there, but they don't have one. Thought I had read there was one when I booked the hotel. No big deal. Room is nice. Cool little kitchen when you walk in the door. Nice firm bed, LG flat screen, internet was nice and fast (with the option to go faster if you cough up some money). There are laundry services down the hall should you need to do a load. Price is just enough to where you're not breaking your bank but you're also not sharing the hotel with creepy people (always a plus).
I enjoyed my first 2 nights at this hotel so I decided to stay and pay the extra $20 instead of moving to a hotel in a better location (for me and my extended plans). The staff was great and would definitely recommend this hotel to people looking to stay a few days and need quiet time. I wasn't bothered and although I could hear people coming and going from their rooms it wasn't a big deal.
Staff was extremely helpful and friendly. Room had everything we needed - full sized fridge, microwave, coffee maker, sink and stovetop in the kitchen area. Room was spacious. Hotel is pet friendly with a.very.reasonable pet fee of $25. The bathroom was a bit small, but functional. The location was phenominal. We were within 10 minutes.of reataurants, UNCW, and downtown/river front. Would recommend.
That says it: there was no hot water. Moreover, the single worker said she could not move me because I booked through a third party. Also, there were multiple dogs (on small on my floor and a large dog on the first). The furniture was stained and (lol) the floor was not slanted. I will never stay there again.
DO NOT STAY HERE! So me and my boyfriend had a weekend get away and we booked this hotel at the last minute. We requested a non smoking room, but because of last minute accommodations we were put into a smoking room...BIG MISTAKE! The room reeked of stale cigarettes and when we pulled back the covers there were dark rusty spots all over the comforter and sheets! I was completely disgusted! And to make matters worse when I went to check out the bathroom we found burn marks all over the counters and bath tub!...To sum it up ignore the other reviews and take my advice do not stay here (I'm still trying to get the smoking odor out of my clothes)!
Guest reviews for Extended Stay America Wilmington - New Centre Dr
horrible
Everyone
We walked in to a dirty lobby. The room smelled of urine so strong and the floor was sticky. The toilet was moldy and the ceiling was peeling. The fully equipped kitchen was empty...not even a plastic cup. If you want clean towels you have to bring your dirty towels to the desk and exchange them. And lastly, they don't have daily housekeeping. Definitely will never return here!
knowledgeable, courteous, kind, professional
Everyone
My stay at Extended Stay was a pleasurable stay simply because of the front desk staff namely Ms. Vivian. Wonderful personality, Courteous, Kind. Was having a terrible day and Ms. Vivian hasC wonderful sense of humor
dirty
Everyone
We were forced to change rooms due to the dirty bathroom and linens. The second room was cleaner, but the bed sheets were still dirty, and the comforter had a cigarette burn (non-smoking room).
only good thing about this establishment....
Everyone
Only good thing about this establishment... It's close to food and 2 strip malls.
i never got in
Everyone
I paid on orbitz for the hotel when I got there I had one of the rudest staff members I ever came across. She was smoking a cigarette outside and asks me for my last name. There was nothing to indicate she was staff not did she identify hersel. She then let's me in goes behind the counter and asks my last name. I tell her and she said she did not have a reservation and she was sold out. I said I prepaid. I have a reservation number. She did not care. Said I had to call orbitz who was no help and had to be on the phone with them Til 5am before I finally got a room. Worst expierience ever.
great room!
Everyone
One of the best hotels I have ever stayed in. The room was very clean, newly renovated, and in a great location. The front desk clerk, Vivian was extremely helpful, friendly and considerate. The combination of the great condition of the room and the wonderful staff made for an unforgettable stay. Will definitely return in the future.
very convenient location, super friendly staff
Everyone
Great for a long or short stay. The staff is very friendly and accomidating. Room is clean and comfy. Wish they had a bigger breakfast selection but thats not readon enough to take a star away. If you're looking for a place to stay when visiting or in transition moving homes, stay here. Its affordable too! And safe!
family trip
Families
We enjoyed the stay at this hotel! We enjoyed going to the mall and it was very close to the hotel! We also liked going to Carolina and wrightsville beach! Thank you for making our stay in Wilmington pleasurable! We will be coming back soon!
wedding weekend sfay
Couples
We booked this hotel because it is pet friendly with a modest pet fee. It was a very enjoyable stay, in a clean room that suited all of our needs. I was particularly thankful for how sweet and accommodating the hotel was with our dog. We would definitely stay here again.
leisure time
Singles
My favorite local getaway! The staff is wonderful they make you feel right at home. The rooms were clean, it was very peaceful, and again, the staff is awesome!
