Skip to main content
Beginning of main content

Recent guest reviews

Room and Libby were tidy, but good use some TLC. Staff were pleasant and accommodating.

Comfortable stay and price was good. Pool still closed :(

Within minutes of checking out we realized both of us left our phone chargers in the room. I went to the room and the cleaning person was in the room and I asked to get our chargers but she said none were in the room. A group of smokers were constantly outside front door and we had to walk through a cloud of smoke each time we walked in or out.

I liked how it is close to everything in Wilmington. Shopping is convenient, Target plaza right across the street. The rug in our room had spots on it, the comforter had black spots. I had dinner reservations and the room hairdryer did not work. Called front desk with no luck as I was waiting for someone to come up with a new one. I had to go downstairs and talk to them, not very friendly at all. Next day, mentioned that the outside door to the hotel was not locking. Front desk, just "brushed" it off, saying we have cameras all around the property.

Cigarette butts in stairway and outside side door.

Hotel was booked, I was turned away, had to find other accommodations

This hotel was well kept. The rooms were clean and staff was courteous and attentive. Also located next to everything. Target walk across the street, Nail salon a walk next door, and plenty of food places within a 2min drive.

Very nice place to stay very clean room service great.

Employees were very nice and helpful. Significant repairs were needed in our room. The internet was very slow and the pool was closed. It was a good value, but not the best experience.

This was by far one of the worst experiences I’ve had with a hotel. I traveled with four children and found out upon arrival that the toilet in our room did not properly flush. I notified the front desk and they said they would contact maintenance. At 10 pm I gave up hope with maintenance. Was told the manager would be in at 9:30 the next morning, he wasn’t, was then told noon, he wasn’t. I left my name and number for him to call and two days later I was calling to follow up. He said he couldn’t do anything because I booked thru orbitz. So I call orbitz and they contacted the manager and he says he can only offer 10% back for the inconvenience, that equates to $11. I was offered $11 for having a room with no operating toilet. $11 for taking my kids to the lobby bathroom every time they had to potty. I guess I should’ve let them fill the toilet up. The pool was also closed which sucks when picking a hotel specifically because they have an indoor pool. The manager, Nisarg Patel, is a coward and does not deserve your patronage.

Rooms are really run-down and worn-out. Phones didn’t work, door didn’t lock, etc. I would not stay here again.

2 night stay. Had to change room after the 1st night due to no hot water pressure at all. 2nd nights stay had just enough pressure to come out of shower head...but water was not hot at all. Staff said Plumber had been working on it for 2 days. Should have notified us. We would have acquired lodging else where. Indoor pool was open but water was so cloudy you could hardly see the bottom. Wife left her Pajamas in 1st room after we relocated to floor below. Staff opened room up which was not re-rented out. No Pajamas. Not brought down to front desk either. Guess someone needed them worse than my wife. We will stay here again after assurance all is working prior to...and some type of inconvenience credit is offered.

The indoor pool was closed due to mechanical issues off and on the whole trip. Breakfast bar was empty most mornings and there was no hot water for showers or baths.

Great atention very clean everything great breakfast thanks

We found a dirty wash cloth (not hotel white) between the bed and the night table, my wife restocked the plates and plastic flatware at breakfast by going through cabinets because there were none out, another guest went out and bought milk and shared with others because they had no milk at breakfast. The staff seemed to not notice or care. Maybe they just didn't see it all happening around them?

The carpet was stained.. walls were dirty.. the tub was clogged so the water was not going down. Check out was at 12pm yet I got a knock on my door a 9am— I am not a morning person so that really pissed me off. When I checked in there was a 20min wait. I will never book this room raver again

New Centre Drive Wilmington NC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within 2 miles (3 km) of University of North Carolina at Wilmington, Country Inn & Suites by Radisson, Wilmington, NC is within 3 miles (5 km) of Trask Coliseum. This 3-star hotel welcomes guests with 74 rooms and conveniences like free in-room WiFi, free self parking, and a gym.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

All of Country Inn & Suites by Radisson, Wilmington, NC's 74 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 39-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

Country Inn & Suites by Radisson, Wilmington, NC features a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a library.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Wilmington, NC

Everyone (36) Couples (6) Family (22)
5
Business Business

Room and Libby were tidy, but good use some TLC. Staff were pleasant and accommodating.

By on Jul 11, 2021

Review comment responded on Jul 11, 2021

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4
Family

Comfortable stay and price was good. Pool still closed :(

By on Jul 5, 2021

Review comment responded on Jul 5, 2021

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our price and also our pool. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

1
Family

Within minutes of checking out we realized both of us left our phone chargers in the room. I went to the room and the cleaning person was in the room and I asked to get our chargers but she said none were in the room. A group of smokers were constantly outside front door and we had to walk through a cloud of smoke each time we walked in or out.

By on Jun 13, 2021

Review comment responded on Jun 15, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

1
Family

I liked how it is close to everything in Wilmington. Shopping is convenient, Target plaza right across the street. The rug in our room had spots on it, the comforter had black spots. I had dinner reservations and the room hairdryer did not work. Called front desk with no luck as I was waiting for someone to come up with a new one. I had to go downstairs and talk to them, not very friendly at all. Next day, mentioned that the outside door to the hotel was not locking. Front desk, just "brushed" it off, saying we have cameras all around the property.

By on May 16, 2021

Review comment responded on May 18, 2021

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5
Everyone

By on Apr 18, 2021

Review comment responded on Apr 29, 2021

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

3
Family

Cigarette butts in stairway and outside side door.

By on Apr 9, 2021

Review comment responded on Apr 11, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

1
Family Family

Hotel was booked, I was turned away, had to find other accommodations

By on Mar 16, 2021

Review comment responded on Mar 18, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

5
Family Family

This hotel was well kept. The rooms were clean and staff was courteous and attentive. Also located next to everything. Target walk across the street, Nail salon a walk next door, and plenty of food places within a 2min drive.

By on Feb 21, 2021

Review comment responded on Feb 21, 2021

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4
Everyone

By on Dec 8, 2020

Review comment responded on Dec 8, 2020

It was our privilege to earn your business and we hope to host you again on your next trip.,

5
Family with small children

Very nice place to stay very clean room service great.

By , from North Carolina on Sep 9, 2020

Review comment responded on Sep 10, 2020

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Country Inn & Suites by Radisson, Wilmington, NC

4706 New Centre Drive, Wilmington, NC 28405
url importing http://www.orbitz.com/Wilmington-Hotels-Country-Inn-&-Suites-by-Radisson,-Wilmington,-NC.h2182500-p2.Hotel-Reviews
There was an error importing /Wilmington-Hotels-Country-Inn-&-Suites-by-Radisson,-Wilmington,-NC.h2182500-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Wilmington-Hotels-Country-Inn-&-Suites-by-Radisson,-Wilmington,-NC.h2182500-p2.Hotel-Reviews

Frequently asked questions