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Recent guest reviews

Great atention very clean everything great breakfast thanks

We found a dirty wash cloth (not hotel white) between the bed and the night table, my wife restocked the plates and plastic flatware at breakfast by going through cabinets because there were none out, another guest went out and bought milk and shared with others because they had no milk at breakfast. The staff seemed to not notice or care. Maybe they just didn't see it all happening around them?

The carpet was stained.. walls were dirty.. the tub was clogged so the water was not going down. Check out was at 12pm yet I got a knock on my door a 9am— I am not a morning person so that really pissed me off. When I checked in there was a 20min wait. I will never book this room raver again

My family had two rooms for a two night stay. In both rooms the toilets had flashing problem. Housekeeping was poor, we had to involve front desk to get most basic stuff such as soap, lotion and wash clothes. The general cleanliness of the rooms was okay. The beds were clean and very comfortable. Just like the other guest who said earlier in his/her review that his/her room had roaches, one of our rooms had roaches too.

Overall cleanliness was less than satisfactory. We have been here several times over the past 3 years and the quality has decreased every year. They originally gave my family an accessible room when it should have been used for someone who needs it. The next room had sheets that have seen better days. The ac unit literally sounded like a jet plane taking off and then leveling off. Then when the unit shut off it landed. Terrible nights sleep. Sad to say we will not be coming back again. Good restaurants and shopping nearby.

Overall it was ok. Our room looked like it had not been cleaned. I had finished a little snack while sitting in bed. A few minutes later, out the corner of my eye, I saw something move. When I looked it was a cockroach trying to clean up the crumbs in the wrapper I laid down. Let's just say I freaked out. I tried to kill it but it got away. We moved the night stand trying to find it. that's when we found trail mix pieces on the carpet along the bed frame. We cleaned that up and never saw the cockroach again.

Hot tub cleanliness could have been better. It looked like dirt floating once it was turned on.

I liked the location. The breakfast was exceptional, it was well stocked, and a nice variety to choose from. I choose this property because it fit my budget and it was in the area I was looking at with the amenities I wanted. However, I was very disappointed to see the nasty dirt ring and the floating dirty foam in the Hot tub/Jacuzzi. Just think I had been waiting all day to get there. I was DISAPPOINTED to say the least

I enjoyed my stay at this property, Staff was very helpful.

Loved it we always come here on our family vacation.

Breakfast is kinda crappy with very limited options. Location is pretty good for the beach (10 mins). Cleanliness is just OK and the facility is OK but not great. Front desk check in and interaction was good. Cleaning staff were weak at best.

This property was nice and the staff was friendly. The breakfast was fresh and had a good variety. Only complaint would be it took the shower about 5 minutes to get warm water. Everything else was great!

Our room was on the first floor, which was too close to the pool area; hence, very noisy. But on the plus side, extremely close to the exit doors; didn’t have to carry our stuff for too long.

Nice cozy property. Ok breakfast. Showing age if you look hard enough but it was clean.

New Centre Drive Wilmington NC

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.9 mi (3 km) from University of North Carolina at Wilmington, Country Inn & Suites by Radisson, Wilmington, NC is within a 10-minute drive of other popular attractions like Wilmington Convention Center. This 74-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free full breakfast is included with your stay.


Rooms

Guests can expect to find free WiFi and 39-inch an LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Country Inn & Suites by Radisson, Wilmington, NC, guests enjoy an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Wilmington, NC

Everyone (46) Couples (24) Business (11) Family (26) Other (4) Friends (3)
5
Families Families

Great atention very clean everything great breakfast thanks

By on Oct 16, 2019

Review comment responded on Oct 16, 2019

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

2
Families

We found a dirty wash cloth (not hotel white) between the bed and the night table, my wife restocked the plates and plastic flatware at breakfast by going through cabinets because there were none out, another guest went out and bought milk and shared with others because they had no milk at breakfast. The staff seemed to not notice or care. Maybe they just didn't see it all happening around them?

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

4
Everyone

By on Oct 1, 2019

Review comment responded on Oct 2, 2019

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

2
Families

The carpet was stained.. walls were dirty.. the tub was clogged so the water was not going down. Check out was at 12pm yet I got a knock on my door a 9am— I am not a morning person so that really pissed me off. When I checked in there was a 20min wait. I will never book this room raver again

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

2
Families Families

My family had two rooms for a two night stay. In both rooms the toilets had flashing problem. Housekeeping was poor, we had to involve front desk to get most basic stuff such as soap, lotion and wash clothes. The general cleanliness of the rooms was okay. The beds were clean and very comfortable. Just like the other guest who said earlier in his/her review that his/her room had roaches, one of our rooms had roaches too.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

CJ, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. Any issue related to pest alerts is quickly addressed through professional treatment. I am sorry for your experience, and we appreciate your feedback. We hope to earn your business once again and to provide you with a superior experience.

2
Family with small children

Overall cleanliness was less than satisfactory. We have been here several times over the past 3 years and the quality has decreased every year. They originally gave my family an accessible room when it should have been used for someone who needs it. The next room had sheets that have seen better days. The ac unit literally sounded like a jet plane taking off and then leveling off. Then when the unit shut off it landed. Terrible nights sleep. Sad to say we will not be coming back again. Good restaurants and shopping nearby.

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Elvis, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2
Families Business Business Travelers

Overall it was ok. Our room looked like it had not been cleaned. I had finished a little snack while sitting in bed. A few minutes later, out the corner of my eye, I saw something move. When I looked it was a cockroach trying to clean up the crumbs in the wrapper I laid down. Let's just say I freaked out. I tried to kill it but it got away. We moved the night stand trying to find it. that's when we found trail mix pieces on the carpet along the bed frame. We cleaned that up and never saw the cockroach again.

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

3
Everyone

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

5
Everyone

By on Jul 19, 2019

Review comment responded on Jul 19, 2019

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4
Partner Couples

Hot tub cleanliness could have been better. It looked like dirt floating once it was turned on.

By , from High Point, NC on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thank you for taking the time to share your comments regarding our tub. Please do come see us again.

Country Inn & Suites by Radisson, Wilmington, NC

4706 New Centre Drive, Wilmington, NC 28405
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