Nice clean hotel,very friendly workers,hot breakfast . Easy drive to beach.
The bed sheets smelled like if they weren't changed at all. The hotel was extremely noisy my family and I barely rest. The hotel have side exit doors that guest have access to. That door was so extremely heavy that every tine you open or close makes a great noise that can wake you up from your sleep. Every single guest was bus drivers with huge buses that you don’t have access to parking it would take me at least 30 minutes to find parking and a lot of company trucks and trailers that didn’t know how to park.
Your staff was unhelpful in locating our laptops. We are a 100 percent sure we left them, so this means your hotel staff definitely stole them. We will be filing a police report because this is absolutely insane. We were warned when we checked in that you guys weren’t liable if anything went missing! Should have taken that seriously and went somewhere else !
Staff tried hard to make sure our stay was comfortable. Thank you!
Their was nothing not to like. Everything was so clean.
Great place to stay. Friendly front desk staff.
Great location and excellent price --
Disappointing for the cleanliness rating. Our room had dirt in corners, hand prints on door handles and bed. Some of the guests were clearly smoking weed and the smell was not pleasant. Not sure if that can be helped but I expected more for the cleanliness rating.
No issues
Would stay again
Waited a long time to check in because there was a line of several people and only one person at the desk who was also answering the phone. Limited breakfast.
Front desk staff were kind. Room was clean. Beds were comfy! The only problem was the other guests. People were noisy and smoking pot so the hallways smelled of it and it got under the door and into our room. Close to many dining options. Speed bumps in the parking lot were annoying and parking spaces too narrow. I’d come again though.
Friendly staff. Nice location for tourist.
Stains on the wall, sticky floor, large check-in queue, no hooks for towel or clothes in the bathroom. The breakfast was bad. One from two elevators got stuck, the stairs were dirty. And the fire alarm at 2 a.m. added negativity to the overall picture.
Its okay, clean
Located 0.8 mi (1.4 km) from University of North Carolina at Wilmington, Comfort Inn University is within a 10-minute drive of other popular attractions like Airlie Gardens. This hotel has 146 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Comfort Inn University features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
Nice clean hotel,very friendly workers,hot breakfast . Easy drive to beach.
Hello Nadezda,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.
The bed sheets smelled like if they weren't changed at all. The hotel was extremely noisy my family and I barely rest. The hotel have side exit doors that guest have access to. That door was so extremely heavy that every tine you open or close makes a great noise that can wake you up from your sleep. Every single guest was bus drivers with huge buses that you don’t have access to parking it would take me at least 30 minutes to find parking and a lot of company trucks and trailers that didn’t know how to park.
Hello Anileys,Thank you for sharing this honest review and feedback about our bed as well as our parking. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Your staff was unhelpful in locating our laptops. We are a 100 percent sure we left them, so this means your hotel staff definitely stole them. We will be filing a police report because this is absolutely insane. We were warned when we checked in that you guys weren’t liable if anything went missing! Should have taken that seriously and went somewhere else !
Hello Zachary, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Staff tried hard to make sure our stay was comfortable. Thank you!
Hello Aaron,Thank you for your valuable opinion regarding our staff. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Their was nothing not to like. Everything was so clean.
Hello Billy,We appreciate that you've taken the time to share with us regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
Great place to stay. Friendly front desk staff.
Hello Jennifer,It means so much to have earned your business. We appreciate the feedback regarding our staff and your comments about our front desk. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Hello Sharonda,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.
Hello Charles, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Hello Cynthia,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
Hello Elmer,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.