We loved the pool and proximity to dining and shopping. Disliked the dampness and humidity in the room. Very disappointing the gym is closed and there is no breakfast included in the stay.
The hotel is an older facility, not too bad for its age. Room was clean, couch was a little gross, the sofa bed was old and worn se we ended up not using it. Staff was very good, gave great instructions for thungs like needing new towels or pool towels or other things. Had a very late check in, called ahead so they knew. Virginia was the front desk employee and she was very pleasant for our late arrival. Pool was nice, pleasant. We had a good stay for 3 nights.
Parking was horrible, there was no where to park because every space was taken, we ended up having to park on the opposite side of the building, from where our room waml) damn÷³a!!!!4 a
Pool was open! So happy!
The room was wet!!!! There is a problem with the bathtub faucet....and the room was all humid and hot.
Found 3 roaches. One on my suitcase, one woke me up one morning by crawling on me and a third one crawling on my things in the bathroom. The front desk attendant said I shouldn’t let that scare me away from staying again. Have yet to see any money put back on my card.
The hotel was clean and the people went over backwards to make our stay great. The room was beautiful and the bed comfortable. Bora offered to carry our luggage for us and gave us the best room available. Every time I go to Williamsburg in the future I am definitely staying here. If you are booking a room in Williamsburg you can not go wrong at this hotel.
The room was not very clean, there were stains on the ceiling and walls, and the WiFi internet never worked properly.
Nothing positive to say - rooms were all outside units. Outdated and worn out furniture. LOUD train all night.
Decent for the price. Things were a little run down and could use some updating/better care. The fitness center was very low quality, none of the treadmills were usable.
Near railroad, outside parking area looks ghetto, room furnitures worn and showing.
Nice hotel and very nice staff, breakfast could use a little sprucing up.
non smoking but had to walk down a dark outside hallway with people smoking to get to my room. Had to fix the locks on my sliding glass door so it would lock. The phone did not work. Room was dusty. Sofa was worn and ripped on the arms. Bathroom floor was dirty and had hairs on the floor. Bed was not comfortable. Mattress felt years old. It was just BAD!!!! Stay away
I was bit by a spider while sleeping in my room. Killed spider and had to cut my vacation short to go to doctor. And my is still swollen. Terrible stay.
Rodeway Inn & Suites Williamsburg Central places you within a leisurely stroll of Bounce House and Waller Mill Park. This 165-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
25-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Guests of Rodeway Inn & Suites Williamsburg Central enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
We loved the pool and proximity to dining and shopping. Disliked the dampness and humidity in the room. Very disappointing the gym is closed and there is no breakfast included in the stay.
The hotel is an older facility, not too bad for its age. Room was clean, couch was a little gross, the sofa bed was old and worn se we ended up not using it. Staff was very good, gave great instructions for thungs like needing new towels or pool towels or other things. Had a very late check in, called ahead so they knew. Virginia was the front desk employee and she was very pleasant for our late arrival. Pool was nice, pleasant. We had a good stay for 3 nights.
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am sorry you were not happy with the couch and apologize for any discomforts you encountered during your recent visit with us. This information has been shared with our entire staff and I assure you that appropriate action will be taken, Great news, we are currently renovating our property and I feel you will enjoy the changes. We welcome another chance to provide you with the service you deserve. I hope that you will consider staying with us again. Sincerely, Georgia Salih General Manager
Parking was horrible, there was no where to park because every space was taken, we ended up having to park on the opposite side of the building, from where our room waml) damn÷³a!!!!4 a
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Williamsburg Central. Allow me to apologize on behalf of our hotel for failing to meet your expectations and for any discomforts you encountered during your recent visit. I understand that there were issues with parking I have shared your feedback with our entire staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Williamsburg. Sincerely, Georgia Salih General Manager Rodeway Inn & Suites Central
Pool was open! So happy!
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Georgia Salih General Manager
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am sorry you were not happy and apologize for any discomforts you encountered during your recent visit with us. This information has been shared with our entire staff and I assure you that appropriate action will be taken, Great news, we are currently renovating our property and I feel you will enjoy the changes. We welcome another chance to provide you with the service you deserve. I hope that you will consider staying with us again. Sincerely, Georgia Salih General Manager
Dear Valued Customer, I am delighted to hear that you enjoyed your stay with us. I would like personally to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We all enjoy you coming here every week. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Georgia Salih General Manager
The room was wet!!!! There is a problem with the bathtub faucet....and the room was all humid and hot.
Ricky, You are a valued guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet or exceed your expectations. I apologize for any discomfort you encountered during your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are making renovations and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Georgia Salih General Manager Quality Inn and Suites
Found 3 roaches. One on my suitcase, one woke me up one morning by crawling on me and a third one crawling on my things in the bathroom. The front desk attendant said I shouldn’t let that scare me away from staying again. Have yet to see any money put back on my card.
I would like to thank you Gwendolyn for taking the time to complete this review. On behalf of all the staff at Quality Inn & Suites, we would like to apologize for any inconvenience or discomfort you experienced at our Property. We have reviewed your complaints with our staff and all of the problems are being addressed. Appropriate action has been taken so this problem will not repeat itself. We do hope you give us another chance to exceed your expectations. Sincerest apologies, Georgia Salih General Manager
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Georgia Salih General Manager