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Quality Inn & Suites Williamsburg Central

2.5 out of 5.0

Recent guest reviews

The hotel itself wasn't terrible, but the shower pressure was poor. The hair dryer in the bathroom kept overheating and cutting off. There were other guests running up and down the hallway outside of our room all hours of the night. Some of the staff spoke no English at all so asking for anything was difficult.

Very convenient to the Outlet. When we booked the room, we did not realize the hotel room doors were on the outside of the building, which made it feel more like a motel, than hotel. Wished there could have been more full size towels and wash cloths. We showered when we arrived and again in the morning. The tub is missing matting strips, which made taking a shower a slippery experience. I did report that to the Supervisor, who was very, very kind to us upon arrival and departure. Overall, the room was very comfortable, cool, and the bed slept well. Oh, the lighting in the hallways is almost none. There are several areas when bulbs need to be replaced.

next door to a resturant we wanted to visit, perfect location for why we traveled

Booked a room two weeks in advance for a King room. Got to the hotel around 5pm to be told that the maids were gone for the day and my room was not clean. I was offered a room with 2 double beds for my husband and I. Beds were very hard and cramped.

Great price for the room. Exceeded my expectations. Very roomy and comfortable beds. Breakfast was good also.

The room did not look anything like the website. The website looked updated, bright and clean. The website was the reason i picked the hotel.

My family and I (total of 5 people) stayed at the Quality Inn in Williamsburg, VA. We had 2 full size beds and a sleeper sofa in the room which accommodated everyone on the trip. We chose Quality Inn because I have a 5 lbs Yorkie that we took on the trip and this hotel was pet friendly. The room seemed fine at first glance, however, we found small stains on the sheets that resembled dried blood. The comforter on both beds felt damp to the touch and the toilet was not cleaned well. We called down to the front office and they sent someone to change the sheets immediately. We tried to get comfortable and settle in and then we heard a lot of arguing going on. Apparently, this particular hotel is a host for foreign exchange students. Unfortunately, the students were breaking rules by drinking and smoking by the pool which was directly in front of our room. The hotel manager was engaged in a dispute with the students that got a little loud. Although the room was not as clean as we had hoped for, we dealt with it because we were only in town for a short period of time. There was one particular staff worker that was sweet as could be. Unfortunately I don't remember her name but she was very proactive and very friendly. She brought us towels, she learned my nephews name and checked in on us regularly! She was awesome! The hotel also offered hot breakfast each morning which was WONDERFUL. Our first morning there we had French toast, eggs, sausage, coffee, cereal, and oatmeal! The breakfast was great! I'm not certain that we would choose to stay there again. None of us could get completely comfortable because the room just didn't feel right.

When I checked in first thing I saw in my room was a large spider on the inside of my door, granted the time of year bugs are starting to come out. But I do not think it is acceptable. Also I wanted to take a shower and the water was shut off. Things got better throughout my stay. But I did not get my money's worth.

Check in was very easy and quick. Just down the street from the Outlet Mall and restaurants. Just enough out of the way that it was quiet. We didn't get to use the outdoor pool since it was too cold, but there was a nice patio and grills that would be great for a large family gathering. The first room we got had a mildew odor, we told the front desk and they immediately got us into another room, almost within minutes. We will absolutely stay there again.

Sliding door to balcony didn't work, air conditioner was very loud. Pool was nice but overall hotel is in need of maintenance.

Staff very friendly, beds very comfortable, great breakfast. Will stay again because its close to the outlets.

Did not know this was a pet friendly motel. Too many dogs. I would have not stayed had we known.

One night to break up a longer road trip. It's your basic average hotel. Did what it said it would. Fine enough, clean enough, typical average breakfast at a place like this. We were not expecting fancy or gourmet but practical and economical, and that it was. Nice front desk woman who accommodated us when we arrived late (I had called ahead).

Friendly Staff and helpful, Clean rooms and a good breakfast bar.

The location was 100% where we wanted to stay. The staff were helpful, but there were a select few that did not seem obliging or helpful. The continental breakfast was better than expected. I wish they would have kept the same selections each day though. Certain days there were less options like the french toast sticks which were a hit. The tiling on the bathroom could was very old and a little grungy. The rest of the room was decent, and the maid staff did supply fresh towels etc. regularly. Overall, I would say 3.5 half stars. The location is really what you are paying for.

The staff was so nice. You can't beat the location. Room was some dated but clean & we slept all night in comfort. It seemed to be an older hotel but it has been kept up . The only thing I didn't care for was that you have to pay extra $10.00 per day for Micro Frig & Microwave. We plan on staying there again. Room rates are good.

Everything was good the room was nice and clean. It was quiet and comfortable. Breakfast wasn't very good but there are lots of local pancake places to go to.

Great location on Richmond Road, close to Williamsburg. Easy easy easy. Room was great with nice sheets, good mattress, and 8 pillows on King bed. TV had some movies. I felt safe. GREAT value!!!!! AND....the great Mexican restaurant next door was just a 1 min. walk away! I would definitely stay here again. QUIET!!!!!

It is a great deal in Williamsburg but found that with a little TLC would have been much better - especially scrubbing the bathroom floors and wanescot which looked like it had been damp mopped at best. Same with the carpet. With these improvements I would have given it two more stars. Those problems really detracted from the nice furniture, new bath fixtures and nice linens.

5351 Richmond Rd Williamsburg VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Within a short walk of Williamsburg Premium Outlets, Quality Inn & Suites Williamsburg Central is within a mile (2 km) of Ripley's Believe It or Not!. This 165-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Also near this Williamsburg hotel are Governor's Palace and Waller Mill Park.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All 165 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

At Quality Inn & Suites Williamsburg Central, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Quality Inn & Suites Williamsburg Central

Everyone (7) Business (4) Couples (19) Family (13) Other (2) Friends (4)
4

weekend getaway!

Everyone

By , from Fairfax, Virginia on Nov 8, 2016

4

quiet and located in the middle of town.

Everyone

The hotel itself wasn't terrible, but the shower pressure was poor. The hair dryer in the bathroom kept overheating and cutting off. There were other guests running up and down the hallway outside of our room all hours of the night. Some of the staff spoke no English at all so asking for anything was difficult.

By , from VA on Sep 20, 2016

3

hotel nice, close to the outlet

Everyone

Very convenient to the Outlet. When we booked the room, we did not realize the hotel room doors were on the outside of the building, which made it feel more like a motel, than hotel. Wished there could have been more full size towels and wash cloths. We showered when we arrived and again in the morning. The tub is missing matting strips, which made taking a shower a slippery experience. I did report that to the Supervisor, who was very, very kind to us upon arrival and departure. Overall, the room was very comfortable, cool, and the bed slept well. Oh, the lighting in the hallways is almost none. There are several areas when bulbs need to be replaced.

By on Aug 8, 2016

4

comfortable

Everyone

next door to a resturant we wanted to visit, perfect location for why we traveled

By , from bear, DE on Jul 19, 2016

2

near the outlets

Everyone

Booked a room two weeks in advance for a King room. Got to the hotel around 5pm to be told that the maids were gone for the day and my room was not clean. I was offered a room with 2 double beds for my husband and I. Beds were very hard and cramped.

By on Apr 5, 2016

4

close to the outlets

Everyone

Great price for the room. Exceeded my expectations. Very roomy and comfortable beds. Breakfast was good also.

By on Feb 29, 2016

2
Everyone

The room did not look anything like the website. The website looked updated, bright and clean. The website was the reason i picked the hotel.

By on Feb 19, 2016

2

family trip

Families

My family and I (total of 5 people) stayed at the Quality Inn in Williamsburg, VA. We had 2 full size beds and a sleeper sofa in the room which accommodated everyone on the trip. We chose Quality Inn because I have a 5 lbs Yorkie that we took on the trip and this hotel was pet friendly. The room seemed fine at first glance, however, we found small stains on the sheets that resembled dried blood. The comforter on both beds felt damp to the touch and the toilet was not cleaned well. We called down to the front office and they sent someone to change the sheets immediately. We tried to get comfortable and settle in and then we heard a lot of arguing going on. Apparently, this particular hotel is a host for foreign exchange students. Unfortunately, the students were breaking rules by drinking and smoking by the pool which was directly in front of our room. The hotel manager was engaged in a dispute with the students that got a little loud. Although the room was not as clean as we had hoped for, we dealt with it because we were only in town for a short period of time. There was one particular staff worker that was sweet as could be. Unfortunately I don't remember her name but she was very proactive and very friendly. She brought us towels, she learned my nephews name and checked in on us regularly! She was awesome! The hotel also offered hot breakfast each morning which was WONDERFUL. Our first morning there we had French toast, eggs, sausage, coffee, cereal, and oatmeal! The breakfast was great! I'm not certain that we would choose to stay there again. None of us could get completely comfortable because the room just didn't feel right.

By on Jul 13, 2015

3

below expectation

Singles

When I checked in first thing I saw in my room was a large spider on the inside of my door, granted the time of year bugs are starting to come out. But I do not think it is acceptable. Also I wanted to take a shower and the water was shut off. Things got better throughout my stay. But I did not get my money's worth.

By on May 26, 2015

3

volleyball tournament

Families

Check in was very easy and quick. Just down the street from the Outlet Mall and restaurants. Just enough out of the way that it was quiet. We didn't get to use the outdoor pool since it was too cold, but there was a nice patio and grills that would be great for a large family gathering. The first room we got had a mildew odor, we told the front desk and they immediately got us into another room, almost within minutes. We will absolutely stay there again.

By on Jan 15, 2015