Holiday Inn Express Vancouver Airport Richmond2.5 out of 5.0
Recent guest reviews
Great room, also airport shuttle service available.
Front desk staff was rude. Not friendly and seemed annoyed. We were checking out and she could not be bothered. A gentleman took care of us and he was nice but she kept interrupting while he was talking to us about our stay. Check in wasn't that great either all around rude and unhappy with their jobs.
Nice location. Staff very helpful. Free shuttle to airport.
The shuttle arrived at the airport quickly, even though we arrived late at the airport. Staff helpful with any questions. Breakfast was great. We would definitely stay here if we came back to Vancouver.
Very friendly helpful staff. Not much around hotel except COSTCO.
Very convenient - staff friendly - nice breakfast buffet
The hotel is good with the service and friendly staff, but the wifi speed is a little slow.
Hotel was clean. No restaurant. Staff was extremely helpful. and not a whole lot around to eat.
We were looking for a hotel near the airport and near where we needed to catch the bus back to the U.S. This was an ideal location.
The hotel was great! Good shuttle, clean room, nice fitness room, restaurant. I would definitely stay here again.
This hotel is comfortable and clean. The staff are friendly and accommodating, and they seem very happy. We needed to be near the airport, and this fit the bill. We had a microwave in our room, which actually came in handy. I can't say I've ever seen that in one of these places before. I would definitely stay here again.
Staff is great, easy transport from airport comfortable rooms
I had a 22-hour layover in Vancouver, so I booked a night's stay at the Holiday Inn Express in Richmond. It was a very comfortable stay. The room was as you would expect, no surprises good or bad. The complementary breakfast was very nice as well. The staff were outstanding. Very friendly and helpful with answers to all of my questions and solutions to all of my problems. The staff and (the breakfast) made an ordinary stay in an ordinary airport hotel very enjoyable. Would definitely stay their again.
The beds were comfortable, the room was clean and the staff were friendly. I needed a hotel near the airport and this fit the bill. It has a free shuttle to and from the terminal. Breakfast was downstairs and offers the typical Holiday Inn Express fare - scrambled eggs, sausages, baked goods, yogurt, juice. I would definitely stay here again.
We arrived from a cruise and needed a close hotel for an early flight. The first room smelled of mold. the second room AC was inadequate and we needed a fan. We were too exhausted to move to another room. The staff reacted quickly and professionally. Front desk - Emily was extremely helpful with maps and directions to the skytrain system. We ordered food from the Italian restaurant they recommended. The wings were tasty but could have been from Cornish hens and not real size chickens.
Stayed at this hotel prior to flying out the next morning. The hotel is close to the airport and provides a free shuttle to the airport. The rooms are comfortable, clean, and modern. There were muffins and cinnamon buns and coffee in the lobby as we left quite early in the morning. The staff provided outstanding service. The hotel is also close to the Sky Train so early to get into Vancouver
Clean, confort, excellent for one or two nights and not expensive. Breakfast good.
Everyone at the hotel was nice and helpful from shuttle driver to front desk clerks. Room was adequate & clean.. This was an add on to our cruise so we could spend time touring Vancouver. The deciding points in choosing this hotel was free shuttle service, expanded continental breakfast and location close to airport.
The rooms were clean and modern, flat screen, bedding, chair and large bathroom with Bath and Body products, soft white towels. There was an air conditioner issue in our room, but after I called the front office they moved us to a room with great AC. The front desk folks were friendly, professional and efficient. Complimentary airport shuttle every 15-30 minutes!
I arrived early in the day and they accomodated for a really early arrival, allowing me to check in at 9 am. The hotel room was spotless and the bed was so comfortable! Within walking distance of the mall, casino, costco Westin Wall conference Centre. Perfect location.