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Holiday Inn South Broadway Tyler

3.0 out of 5.0

Recent guest reviews

I have been staying at this hotel for years, and the staff is always friendly and polite. The rooms are always clean and comfortable. The buffet breakfast with the made to order station is great. Natalia and Kayla are awesome.

Very impressed with this hotel. The room was comfortable, the swimming pool courtyard spacious and appealing. Lots of pretty flowers. Breakfast was buffet with cook to order service, or menu with table service. So impressed with Chef Phillipe and his watermelon design centerpiece.

For several years our travel group has stayed at this hotel. Manager Rebecca is amazing & makes our stay perfect!! Breakfast & restaurant is is sooo good. Staff is hard working & very professional. Our room was very clean. Staff employees Cecia, Manta, Avi, Miguel, Rocio to name a few & there were others I didn’t get their names..Thank You!! We will return soon!!

I have been working in Tyler for the last 6 months off and on and the Tyler Holiday Inn has been a home away from home. The concierge room and great hospitality are the main reasos why I stay here. Tina is a great hostess and Shelly and Rebecca really know how to make your stay feel special. I would highly recommend this hotel if you are traveling to the Tyler area. The breakfast in the morning is great and the hotel is centrally located which makes it easy to get anywhere.

Please bring back breakfast upstairs. It’s so much easier to grab something on the go. Don’t know what happen but please bring it back and Miss Tina has to be the best employee here she is always so welcoming and very attentive

Great Hotel with an amazing breakfast. I enjoy the stay because of the employees, they always take great care of me and my family as we stay her quite often visiting other family. The 7th floor is always the place to stay.

I am a member of the IHG rewards program and I always stay here when in Tyler and they always take great care of me. The staff is amazing and the hotel always attempts to provide entertainment options for the guests. They have poker on Monday, karaoke on Tuesdays etc. The restaurant is good as well. When I stay on the top floors they have a private lounge with beverages and food in the evenings. A awesome lady named Ms. Tina runs that area and she always takes good care of me. The chief Mr. J.C. always prepares meals for me due to me living a whole food plant based lifestyle. J.C. makes me vegetarian options specifically for me and this is very much appreciated. They are always professional and friendly to me and all guests. Love love love this spot. Stay here, its centrally located and tons of food even in walking distance. Close to the mall and movie theater etc.

My room was clean. Comfortable. Beds were great. And front desk staff was so accommodating. Zach and Kenia and super nice. Grace, at the bar, was so nice and helped me choosing a beverage and dinner choice. I can’t wait to visit Tyler again and stay at this location. AAA+++

We stayed at this hotel while on a work trip. The hotel is nice, rooms were clean. Basically what you would expect from the brand. There is a nice pool area in the courtyard. My room happened to face the pool which was great because it was quiet. The hotel has a nice fitness room with multiple machines. There are several restaurants within easy walking distance. There were two reasons I didn’t rate it as 5 on here. One the breakfast was average at best. They charge for it ($12.99) and it’s not worth it you’d be better off at Panera next door or any number of places. Our room rate included breakfast so check on that when you check in. I also had a problem with my room. The drain in the shower was backed up the first day we were here, reported it to front desk. Next day still backed up. Overall not a bad hotel for the price. And a nice location in town.

When you come here their are two outstanding Ladies who make your Breakfast experience excellent. Ms. Nathalia, Ms Jasmine, and Ms.Maxie. We had a group for four and they Made the stay just that more wonderful. From the four us Thank you.

5701 S Broadway Ave Tyler TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Broadway Square Mall is within a mile (2 km) of Holiday Inn South Broadway Tyler, and other popular sites like Rose Rudman Park are within a couple of miles (3 km). This 3-star hotel has 182 guestrooms and offers an outdoor pool, a 24-hour health club, and free in-room WiFi. It's in central Tyler and also close to Faulkner Park.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Holiday Inn South Broadway Tyler's 182 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.

Property features

Holiday Inn South Broadway Tyler features an outdoor pool, a children's pool, and a 24-hour health club. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 10 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 437 reviews