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Holiday Inn South Broadway Tyler

3.0 out of 5.0

Recent guest reviews

Very nice room, well kept facility. Recently updated, the rooms are really nice. Really enjoyed the sound of falling water from the central courtyard, very restful. Hotel provided free transportation to and from a local doctor's office for a minor surgery (the purpose of my trip.) Highly recommend.

Decent enough location, great restaurant and staff... but, be wary of making sure you flip the extra lock to your room. We had three incidences of staff trying to enter room with keys. Convenient location to everything in the city

we had our work christmas party here last night and it was awesome! our food was great thank you Cassandra our bartender took care of everyone and the two other staff that were waiting were great will definitely be back!!!!

Our church has had our Christmas banquet there for 3 years straight at this location. And we have loved it every single time! Our waitstaff Cassey, Julia, Lynn, Reggie were amazing to us and helped us tremendously!

Normal...inn It's not under...scores But not Clean & A comfortable bed!!! It's good to be close to downtown... Late night, I checked in, but there's no inconvenient... Kind~~~

Enjoyed the family friendly people felt like at was at a second home thanks to everyone there! Especially Jacob, Julia, Cassandra, Lynn, Windell, Genisus, and Grace!! Thank Y'all all for the experience!

The hotel is located near a great deal of stores and restaurants. The staff was friendly and there is an onsite restaurant/bar. There was a security guard on premises and he was always courteous as well. My only complaint is that the bathroom is smaller than what I’m used to and the TV guide was inaccurate to the actual tv channels. I would stay here again with no hesitations.

This hotel was great! The location is fantastic. Several restaurants nearby & in a safe area. I did not feel nervous or scared staying here. The staff were very friendly. Would definitely recommend staying here. The room was clean & comfortable. The only downfall was that I booked a pool view room. I did receive the pool view, which was exactly what was advertised. However, I thought I would be able to open the sliding door & stand on the balcony. The door is bolted shut due to safety issues. You can tell the balconies are old, so I understand why it was closed.

The staff is excellent. Amber helped us work out the meeting room, food and equipment we required. The desk staff were helpful and always smiling. The evening of the presentation, Julia worked with us to get the beverage and food tables just right. And she was diligent in checking in on us and our guests throughout the event. The breakfast buffet was delicious - great omelet station - and our waitress was always smiling and attentive. We would definitely use The Holiday Inn Tyler - South Broadway again.

Nothing really special just a nice Holiday Inn well executed. The only problem we had was a malfunctioning thermostat which was timely repaired by the hotel's maintenance staff. Clean room, friendly staff, plenty of hot water pressure in the shower, nice breakfast buffet, plenty of free parking, and so on. We had a nice stay visiting family. Our dog also seemed to like the room! The rooms all have balconies but the balcony doors won't open. It looked like they decided in the last renovation to skip the balconies and just screwed the door where they can't be opened. We would have preferred to have access to the balcony. This issue was not a huge deal but be advised the balconies in the pictures are not functional.

5701 S Broadway Ave Tyler TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Broadway Square Mall, Holiday Inn South Broadway Tyler is within 2 miles (3 km) of Rose Rudman Park. This 3-star hotel has 182 guestrooms and offers an outdoor pool, a 24-hour health club, and free in-room WiFi. In central Tyler, the hotel is also close to Faulkner Park.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Holiday Inn South Broadway Tyler's 182 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.

Property features

Holiday Inn South Broadway Tyler features an outdoor pool, a children's pool, and a 24-hour health club. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 10 meeting rooms, and conference space.

Room options

Room, 2 Double Beds, Pool View

Full 2 | Sleeps 4

Room, 1 King Bed, Pool View

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Standard Room

Full 1 | King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 422 reviews