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The Craftsman Inn & Suites

3.5 star property
Hotel in Fayetteville with a 24-hour fitness center and free breakfast
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Exterior
Lobby
Lunch and dinner served, American cuisine
Reception
Lunch and dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪11 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(69 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 1 King Bed, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Fayetteville

The Craftsman Inn & Suites places you within a 10-minute stroll of Towne Center Mall and Gage Home Museum. This 3.5-star hotel has 89 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Towne Center Mall - 8 min walk - 0.5 miles
  • Gage Home Museum - 10 min walk - 0.6 miles
  • Old Erie Canal Historic State Park - 11 min walk - 0.6 miles
  • Stickley Museum - 13 min walk - 0.7 miles
  • Green Lakes State Park - 2 min drive - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Hancock Intl. Airport (SYR) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Sunoco Express Mart - ‬2 min walk
  • ‪Fayetteville Free Library - ‬15 min walk
  • ‪Tully’s - ‬5 min walk

About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with a 24-hour fitness center and free breakfast
At The Craftsman Inn & Suites, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The Parkview Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,562 reviews
$129 nightly
The price is $151
Feb 12 - Feb 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 5 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

Frequently asked questions

Are free cancellation options available at The Craftsman Inn & Suites?

The Craftsman Inn & Suites offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near The Craftsman Inn & Suites?

Guests enjoy the hotel's location in Fayetteville based on their ratings, and it's within a 10-minute walk of Towne Center Mall and Gage Home Museum. You'll also find Old Erie Canal Historic State Park and Stickley Museum less than a mile away.

Is parking available on site at The Craftsman Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Craftsman Inn & Suites have a casino on the premises?

No, The Craftsman Inn & Suites doesn't have a casino.

Is there an indoor pool at The Craftsman Inn & Suites?

No, there is no indoor pool at this hotel.

Is The Craftsman Inn & Suites good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at The Craftsman Inn & Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Craftsman Inn & Suites have a restaurant that serves breakfast?

Yes, The Craftsman Inn & Suites serves free continental breakfast at The Craftsman Wood Grille each morning.

Does The Craftsman Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Craftsman Inn & Suites for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at The Craftsman Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Craftsman Inn & Suites?

The closest major airport to The Craftsman Inn & Suites is Hancock Intl. Airport (SYR), which is 16.3 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Craftsman Inn & Suites?

No, there aren't any guestrooms with balconies at The Craftsman Inn & Suites.

Does The Craftsman Inn & Suites have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Craftsman Inn & Suites.

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1037 out of 1385 reviews
Rating 8 - Good. 230 out of 1385 reviews
Rating 6 - Okay. 79 out of 1385 reviews
Rating 4 - Poor. 22 out of 1385 reviews
Rating 2 - Terrible. 17 out of 1385 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was hot and dry. No hot water on the evening of Nov 10 Breakfast options were all high fat, low protein options Coffee was hot but very weak side entrance very difficult to maneuvere through with luggage cart Parking lot was very difficult to find a space in the evening on return to the hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Shrey

Very enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

James, Auburn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Katharine

Staff incompetency and nefariou
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra, Massapequa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Second time and will def stay again when in area. Great hotel.
Stayed 1 night in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Nice big room. Very clean. Comfy bed. Goodxrestaurabt next door
Stayed 1 night in Nov 2025

10/10 Excellent

Nadine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Clean and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

XIAOHANG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, amenities
Enjoy it
Stayed 1 night in Nov 2025

10/10 Excellent

Liliam Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Affordable, beautiful accommodation!
Stayed 1 night in Oct 2025

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great! The staff are friendly, the rooms are clean and restaurant is amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Carla Vanina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay in Syracuse. The inn has a cozy, charming feel and all the essentials, with a lovely touch of tradition. The restaurant is excellent, the bar is inviting, and the beds are genuinely comfortable. What stood out most was the people: friendly, present, and quick to help. Things aren’t always perfect anywhere, but here you always know who to talk to—and they actually resolve it. That’s a world apart from the typical chain hotel, where an ‘issue’ often turns into a stressful guessing game about who’s responsible. I'll definitely stay here on my next trip upstate NY.
Stayed 1 night in Nov 2025

10/10 Excellent

LESLIE, little rock

Stayed 5 nights in Oct 2025

10/10 Excellent

LESLIE, little rock

Traveled with group
Everything was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. It’s nice and quaint with a great little restaurant connected.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

We
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Kimberly was absolutely lovely - very warm, helpful, and knowledgeable! She greets everyone with a smile and welcomes them into the hotel. Even late at night as we purchased items from the market, she was still bubbly and helpful. The room was average - could use a refresh. The paint is peeling off the bathroom walls, shower leaks, hallway carpets are dingy. The room was clean and the temperature was perfect. The gal who worked at the front desk overnight (she was there around 6am and gone by the time we checked in that evening) is incredibly rude and unprofessional. We arrived earlier than expected and came in to see if we could possibly pay for an additional night so that we could check in early around 6am. She was sitting outside in the rocking chairs instead of being present in the hotel. She never said hello or welcomed us in any way. She simply said how can I help you in the most uninviting way possible. As I explained that we wanted to pay the extra night so we could check in early, she cut me off and said you’ll have to pay for an extra night - we don’t do early checkins. I said I understand that - that is exactly what I’m asking to do. Then she informed me that we could not do that because there were no rooms with two queen beds available. That part is obviously not her fault or so we thought. We left and came back that evening around 5pm. We found out that there were in fact plenty of rooms available 12 hours ago, but at that point it didn’t really matter.
Stayed 2 nights in Oct 2025

10/10 Excellent

Braden

Stayed 1 night in Oct 2025

10/10 Excellent

Marcie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the location. Room was clean. Restaurant was too full for us to try but there are plenty nearby. We stayed one night with our dog and staff was very friendly and accommodating.
Stayed 1 night in Oct 2025

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