DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

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Room options

Standard Room, 2 Double Beds, Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

East Syracuse

DoubleTree by Hilton Hotel Syracuse places you within a 10-minute drive of popular sights such as Erie Canal Museum and The Oncenter. This 250-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Destiny USA - 9 min drive - 6.7 miles
  • Syracuse University - 10 min drive - 5.2 miles
  • The Oncenter - 10 min drive - 5.6 miles
  • Landmark Theatre - 10 min drive - 5.9 miles
  • JMA Wireless Dome - 11 min drive - 5.6 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with airport shuttle service and a 24-hour fitness center
Guests of DoubleTree by Hilton Hotel Syracuse have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay
  • Pet weight must not exceed 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Jul 14, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree by Hilton Hotel Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Brooklawn Golf Course and Palace Theater within a short drive.

Will I be able to park at DoubleTree by Hilton Hotel Syracuse?

Yes, self parking is offered for free at the hotel.

Does DoubleTree by Hilton Hotel Syracuse feature a casino?

No, DoubleTree by Hilton Hotel Syracuse doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Syracuse?

Yes, this hotel has an indoor pool.

Is DoubleTree by Hilton Hotel Syracuse a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an indoor pool.

Does DoubleTree by Hilton Hotel Syracuse have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Syracuse have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Syracuse serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will DoubleTree by Hilton Hotel Syracuse allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Syracuse for a fee of USD 50.00 per pet, per stay. The property also provides an off-leash area and food and water bowls.

Does DoubleTree by Hilton Hotel Syracuse have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Hotel Syracuse?

The closest major airport to DoubleTree by Hilton Hotel Syracuse is Hancock Intl. Airport (SYR), which is 6.9 mi away (11 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Syracuse?

Yes, some guestrooms at DoubleTree by Hilton Hotel Syracuse offer a balcony and may feature courtyard views.

Does DoubleTree by Hilton Hotel Syracuse offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Hotel Syracuse if you plan to say "I do" during your trip.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Inderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Paul, Schenectady

Disliked: Cleanliness, property conditions & facilities
Older facilities
Stayed 1 night in Mar 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alarm clocks were set to go off at 6am. 3am in the morning fire alarms went off. Didn’t say we have to leave the building or nothing. Then house keeping knocks on the door 7:30-8am.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Deena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy drive to theater downtown.
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , clean facility, cozy
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to the airport, delicious food and even better cookies!
Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay before a flight out of convience of our group. This place never disappoints, warm cookie and all!
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was dirty upon check in with molding food in our fridge and potato chips open and crumbs all over our room. Our room was very hot and the ac was very weak we were not able to sleep at all the way our room was. We will not return to the hotel in the future
Stayed 1 night in Feb 2025

4/10 Poor

Hnin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at 10pm. No food available. No bar service available. Room was dirty. Bathroom was dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

cecelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very nice. The staff super friendly and professional.
Stayed 1 night in Feb 2025

8/10 Good

Luis

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All was good but the property was overpriced b/c the state wrestling championships were taking place.
Stayed 2 nights in Jan 2025

4/10 Poor

JOSEPH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wasn’t clean, toilet didn’t work, the sliding door in our room leaked and our carpet was soaking week. Room service was very rude
Stayed 2 nights in Jan 2025

4/10 Poor

Thomas

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Carpet was dirty. Bathroom toilet dirty. Roomed smelled like cigarettes and smoke
Stayed 2 nights in Jan 2025

6/10 Okay

Kerri

Stayed 1 night in Feb 2025

2/10 Terrible

Correna

Stayed 1 night in Feb 2025

10/10 Excellent

Frederick

Stayed 1 night in Jan 2025

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. Overall the hotel was good. Staff was friendly. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly, Mastic

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay and with proximity to the airport an extra bonus.
Stayed 1 night in Dec 2024

2/10 Terrible

Hannah

Stayed 1 night in Dec 2024