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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Lobby
Reception
Meeting facility
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

2 Double Beds with Balcony, Non-Smoking

  • Sleeps 4

Room With 2 Double Beds-Non Smoking

  • Sleeps 4

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

King Room with Balcony-Non-Smoking

  • Sleeps 3

Mobility/hearing Access King Room with Tub

  • Sleeps 3

Mobility/hearing Access Two Double Room with Bathtub

  • Sleeps 4

Mobility/hearing Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

East Syracuse

DoubleTree by Hilton Hotel Syracuse places you within a 10-minute drive of popular sights such as Erie Canal Museum and The Oncenter. This 250-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Brooklawn Golf Course - 1 min drive - 1.2 miles
  • Destiny USA - 7 min drive - 7.6 miles
  • Syracuse University - 10 min drive - 12.0 miles
  • Landmark Theatre - 10 min drive - 10.3 miles
  • JMA Wireless Dome - 11 min drive - 8.0 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Barbagallo's Express Mart - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with airport shuttle service and a 24-hour fitness center
Guests of DoubleTree by Hilton Hotel Syracuse have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay
  • Pet weight must not exceed 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do near DoubleTree by Hilton Hotel Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Brooklawn Golf Course and Palace Theater within a short drive.

Will I be able to park at DoubleTree by Hilton Hotel Syracuse?

Yes, self parking is offered for free at the hotel.

Does DoubleTree by Hilton Hotel Syracuse feature a casino?

No, DoubleTree by Hilton Hotel Syracuse doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Syracuse?

Yes, this hotel has an indoor pool.

Is DoubleTree by Hilton Hotel Syracuse good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an indoor pool.

Are there hot tubs at DoubleTree by Hilton Hotel Syracuse?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Syracuse have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Syracuse serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will DoubleTree by Hilton Hotel Syracuse allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Syracuse for a fee of USD 50.00 per pet, per stay. The property also provides an off-leash area and food and water bowls.

Does DoubleTree by Hilton Hotel Syracuse have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Hotel Syracuse?

The closest major airport to DoubleTree by Hilton Hotel Syracuse is Hancock Intl. Airport (SYR), which is 6.9 mi away (11 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel Syracuse?

Yes, some guestrooms at DoubleTree by Hilton Hotel Syracuse offer a balcony and may feature courtyard views.

Does DoubleTree by Hilton Hotel Syracuse offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Hotel Syracuse if you plan to say "I do" during your trip.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Bethany

Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Comfy bed! Difficult to get room cool to our liking -common problem. Staff were very friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Olga

Business traveler, Traveled with family
The property is clearly run down with only improvement done in the common areas such as lobby, gym
Stayed 1 night in Sep 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was adequate
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

8/10 Good

Prakash

Stayed 1 night in Sep 2025

10/10 Excellent

Robby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was great
Stayed 2 nights in Sep 2025

6/10 Okay

jeanne

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet room, excellent dinner
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2025

2/10 Terrible

Mary

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT AS ADVERTISED!

NOT as advertised AT ALL! Looks like a mix between a motel 6 and a run down nursing home. Smells like it too. Lobby is the only “nice” part!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Zachary

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First room wasn't cleaned. The second room has mold on the soap and the manager was condescending and ignored us.
Stayed 1 night in Sep 2025

10/10 Excellent

Tegeset

Stayed 2 nights in Sep 2025

4/10 Poor

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff, no defogger for bathroom mirror, toilet very low to the ground, breakfast very expensive ($12.50 for Continental breakfast), hallways smell musty, rusty fixtures in bathroom
Stayed 4 nights in Sep 2025

2/10 Terrible

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and filthy! Rooms stink,hallways stink, furniture is run down. Windows are filthy. Would not recommend and Expedia should not have it on website!
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Double tree does it right!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, lovely staff.
Stayed 1 night in Sep 2025

6/10 Okay

Summer

Stayed 1 night in Sep 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice restaurant. Lovely place.
Stayed 1 night in Sep 2025

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