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The Maisonette

Property class: 3

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Photo gallery for The Maisonette

Property entrance
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
31 Challis Avenue, Potts Point, NSW, 2011
  • Place, The Domain
    ‪12 min walk‬
  • Place, Royal Botanic Gardens
    ‪12 min walk‬
  • Place, Hyde Park
    ‪17 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

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About the neighborhood

Sydney

Located in Potts Point, The Maisonette is a leisurely stroll from popular sights such as Woolloomooloo Wharf and The Domain. This 3-star hotel has 21 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Woolloomooloo Wharf - 7 min walk - 0.4 miles
  • The Domain - 12 min walk - 0.7 miles
  • Royal Botanic Gardens - 12 min walk - 0.7 miles
  • Hyde Park - 17 min walk - 0.9 miles
  • Sydney Opera House - 3 min drive - 1.5 miles

Getting around

  • Exhibition Centre Station - 7 min drive
  • Kings Cross Station - 9 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪The Tilbury Hotel - ‬7 min walk
  • ‪PIÑA - ‬5 min walk
  • ‪Maki Sushi Bar - ‬6 min walk
  • ‪Harry's Café de Wheels - ‬6 min walk
  • ‪Bistro Rex - ‬4 min walk

About this property

The Maisonette

A local mainstay since 1929, The Maisonette offers WiFi in public areas, express check-in, and express check-out. There's free parking, as well as an airport shuttle at scheduled times. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Additional amenities include laundry facilities, an ATM, and a convenience store.
Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Refrigerators and coffee makers are also standard. Housekeeping is available once per stay.

Similar properties

Property entrance
The Hughenden Boutique Hotel
Woollahra
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 652 reviews
$95 nightly
The price is $106
May 8 - May 9
Total with taxes and fees
The Hughenden Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Offsite parking; discounts available
  • Airport shuttle available at scheduled times
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1929
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 24
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open Monday - Saturday (8 AM - 6:30 PM) and Sunday - Sunday (9:00 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 24 (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available at scheduled times). Driving? This property offers free self parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Maisonette Hotel
Maisonette Hotel Potts Point
Maisonette Potts Point
The Maisonette Hotel
The Maisonette Hotel
The Maisonette Potts Point
The Maisonette Hotel Potts Point

Frequently asked questions

What can I see within easy reach of The Maisonette?

This hotel is situated in Potts Point within a short 17-minute walk of Hyde Park and also 19 minutes on foot from Martin Place. You'll also find Circular Quay and Sydney Opera House within a short drive.

Will I be able to park at The Maisonette?

Yes, self parking is offered for free at the hotel.

Does The Maisonette feature a casino at the property?

No, The Maisonette doesn't have a casino.

Is there an indoor pool at The Maisonette?

No, there is no indoor pool at this hotel.

Does The Maisonette have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Maisonette feature a restaurant that includes a breakfast menu?

No, The Maisonette doesn't have a restaurant that serves breakfast.

Does The Maisonette allow pets to stay free of charge?

No, pets aren't allowed at The Maisonette.

Does The Maisonette have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Maisonette?

The closest major airport to The Maisonette is Sydney Airport (SYD), which is 10.3 mi away (27 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 29 mi away.

Can I book a room with a balcony at The Maisonette?

No, there aren't any guestrooms at The Maisonette that offer a balcony.

The Maisonette Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 368 reviews
Rating 8 - Good. 146 out of 368 reviews
Rating 6 - Okay. 103 out of 368 reviews
Rating 4 - Poor. 25 out of 368 reviews
Rating 2 - Terrible. 9 out of 368 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Franco, Montreal , Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an outstanding area of Potts Point. Great services and restaurants walking distance. Staff was extremely helpful and accommodating. Charming room with all you need .
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn't ask for a better location and the staff were great. It was perfect for us and I have nothing bad to say about it.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and Quaint

The three flights of stairs were a bit daunting with large luggage, however, we were very pleased with the decor and comfort of our room on the third floor. The bathroom was very small, but modern with everything you need. It was fun overlooking the street activity and having great restaurants just steps away from the hotel. It's in an excellent part of town that is convenient, quiet, and felt safe.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Nearby plenty of restaurants bars and a supermarket. Kings Cross train station nearby. Those narrow stairs are a challenge with heavy luggage but I knew that before booking. Only change I’d make is better quality coffee in the room- currently only instant.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2019

8/10 Good

Roland

Stayed 2 nights in Nov 2019

8/10 Good

GEOFF

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort

Great little hotel.

Nice little hotel with quirky rooms. The area is ok but be careful when walking back at night via Victoria Street. No fault of hotel thou.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny little hotel tucked among small sidewalk cafes in a good location. Walking distance to Botanic Gardens, Mrs. Macquarie’s Chair, and the SydneyOpera House. Manager is very friendly and helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Location,room,price. Third floor walkup not ideal but good exercise.
Stayed 1 night in Oct 2019

6/10 Okay

Dale

Liked: Staff & service
The hotel needs an elevator for those on the second and third floors. Also the bathroom is Just adequate and very small. Shower inadequate. Very friendly and attempt to accommodate.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service

Not recommended for the weak or frail.

This hotel should only be recommended for guests with little luggage. The hotel has no lift or porter to help with any luggage. We arrived with 2 large 30kg cases and 2 flight cases as we were going on a cruise after our four days in Sydney. We were given a room on the 3rd floor and being over 70 years old had to struggle getting the luggage up three flights of narrow stairs, and again back down when checking out. This feature should be included in any hotel descriptions, if it had of been I would have chosen somewhere else to stay. The hotel is located on a street where you can’t park if you try and park outside the hotel you stop all traffic. The only advice given was use a car park at a remote location, but how do you then struggle with all of your luggage through Sydney streets. As I said this hotel should only be recommended for a business stay with little more luggage than a laptop computer.
Stayed 4 nights in Oct 2019

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near some good cafes and restaurants. Cosy, comfortable and clean.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and very convenient room that is small, but well-designed and equipped with all necessities
Stayed 1 night in Aug 2019

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rooms and great location.

Excellent rooms and great location. Perfect for our needs (business trip). Would definitely book again.
Stayed 1 night in Jul 2019

8/10 Good

WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service with nice staff Close to the King Cross Station Price is good hahaha
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a cute, older style property with some renovations. Very clean and had friendly professional staff, we thought it was good value. Bathroom was super tiny. Nothing fancy but a comfortable and well priced bed in Potts Point. We would stay again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped rooms for one. Excellent quiet location and we'll presented rooms.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Good customer service. Wifi signal always weak.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and the care taken with the presentation of the room
Stayed 3 nights in Apr 2019