Disappointing Stay – Not as Expected
We were quite disappointed with our stay at this hotel. We had booked a premium room, but the one we received was far from what was advertised. The wardrobe doors had many scratches, the toilet seat and shower head were old, and the bed was uncomfortable. The TV did not work properly, and there was only one small hook near the sink, which made it difficult to hang towels. Overall, the room looked very cheap compared to the “premium” category we booked.
Breakfast was also below expectations. The variety was limited, and some of the food did not appear fresh. Juice jugs were not refilled unless we specifically asked, and the same happened with some of the food trays. Tables were not cleared promptly, and the staff seemed unresponsive and slow in service.
The only positive aspect of our stay was that we were allowed an early check-in at 11:00 a.m. and a late check-out at 12:00 p.m., which we appreciated.
Unfortunately, despite this small convenience, the overall experience was disappointing, and I would not choose to stay at this hotel again.