Save

Shangri-La Sydney

5.0 star property
Hotel with full-service spa, walk to Museum of Contemporary Art

Choose dates to view prices

Photo gallery for Shangri-La Sydney

Breakfast, lunch and dinner served
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers
Exterior
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
Meeting facility
Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking availableParking availableParking available
  • Restaurant

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Popular LocationCircular Quay10 min walk
  • Popular LocationSydney Harbour Bridge12 min walk
  • Popular LocationSydney Opera House16 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)24 min drive

Room options

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, Room, 1 King Bed, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Opera House, 2 Twin Beds, City View

Deluxe Opera House, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, 2 Twin Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Opera House City View 1 King

Executive Opera House City View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City View 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Executive Darling Harbour 2 Twins

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Horizon Opera House City View 1 King

Horizon Opera House City View 1 King | View from room

Horizon Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour View 2 Twins

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Darling Harbour 1 King

Executive Darling Harbour 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Darling Harbour 1 King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor | Premium bedding, in-room safe, desk, blackout drapes

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Premium bedding, in-room safe, desk, blackout drapes

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour Suite 1 King

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, Lounge Access, High Floor

Premium bedding, in-room safe, desk, blackout drapes

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Business Lounge Access, Harbor View (High Floor)

Royal Suite, Business Lounge Access, Harbor View (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access, Harbor View (High Floor)

Presidential Suite, Business Lounge Access, Harbor View (High Floor) | Living area | 40-inch TV with digital channels

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Business Lounge Access, Harbor View (Governor, High Floor)

Suite, Business Lounge Access, Harbor View (Governor, High Floor) | Dining room

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Harbour Bridge King Room

  • 645 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King | Living area | 40-inch TV with digital channels

Harbour Bridge Suite 1 King

  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King | Premium bedding, in-room safe, desk, blackout drapes

Horizon Darling Harbour 1 King

  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes

Horizon Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor | Premium bedding, in-room safe, desk, blackout drapes

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Darling Harbour 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Darling Harbour 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Horizon Club Spa Suite 1 King, Lounge Access, High Floor | View from room

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge King Room

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge Twin Room

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Premier Sydney Harbour View 1 King

Exterior

Grand Premier Sydney Harbour View 1 King

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Four Seasons Hotel Sydney
Pool
Hot Tub
Spa
Pet friendly
9.6 out of 10, Exceptional, (1135)
The price is $283
per night
$311 total
includes taxes & fees
May 24 - May 25
Four Seasons Hotel Sydney

About the neighborhood

Sydney

Located in The Rocks, Shangri-La Sydney is adjacent to The Big Dig Archaeology Education Centre and within a 10-minute walk of other popular attractions like Museum of Contemporary Art. This 564-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an indoor pool.

What's nearby

  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • SEA LIFE Sydney Aquarium - 14 min walk
  • Sydney Tower Eye - 16 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • The preferred airport is Sydney Airport (SYD): 24-min drive, 10.8 mi/17.4 km.

Restaurants

  • Mode Kitchen & Bar - 4 min walk
  • Morrison's Oyster Bar & Grill - 4 min walk
  • Fortune of War - 5 min walk
  • Harts Pub - 1 min walk
  • Maybe Sammy - 2 min walk

About this property

Shangri-La Sydney

Hotel with full-service spa, walk to Museum of Contemporary Art
Guests of Shangri-La Sydney enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 105 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect 40-inch TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, THE SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: AUD 57 to 67 for adults and AUD 29 to 34 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Built in 1992
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from April 25 2024 to April 25 2024 (dates subject to change):
  • Spa/Beauty services
The following facilities are closed on New Year's Day:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 275.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 145 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 57–67 for adults, and AUD 29–34 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Are free cancellation options available at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Sydney?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Jun 3, 2024 start from $185.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Shangri-La Sydney?

This hotel is situated in The Rocks within a short 10-minute walk of Circular Quay and also 12 minutes on foot from Sydney Harbour Bridge. You'll also find Sydney Opera House and Overseas Passenger Terminal less than a mile away.

Is there parking available at Shangri-La Sydney?

Yes, secured valet parking is offered for AUD 105 per day with in/out privileges.

Is there a spa at Shangri-La Sydney?

CHI, THE SPA is the hotel's spa and services include prenatal massages, Swedish massages, detox wraps, and aromatherapy. Note that spa services and facilities will be unavailable from April 25 2024 until April 25 2024 (subject to change).

Does Shangri-La Sydney feature a casino at the property?

No, Shangri-La Sydney doesn't have a casino.

Will I find an indoor pool at Shangri-La Sydney?

Yes, this hotel has an indoor pool along with a spa tub. Guests have pool access between 7:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Shangri-La Sydney?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Shangri-La Sydney have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Shangri-La Sydney have a restaurant that serves breakfast?

Yes, Shangri-La Sydney serves a full breakfast for a surcharge each morning at Altitude Restaurant.

Will Shangri-La Sydney allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Sydney though service animals are welcome.

Does Shangri-La Sydney have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Shangri-La Sydney?

The closest major airport to Shangri-La Sydney is Sydney Airport (SYD), which is 10.8 mi away (24 minutes by car).

Can I book a room with a balcony at Shangri-La Sydney?

No, there aren't any guestrooms with balconies at Shangri-La Sydney.

Does Shangri-La Sydney have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Sydney.

Shangri-La Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1049 out of 1767 reviews" "
Rating 8 - Good. 365 out of 1767 reviews" "
Rating 6 - Okay. 177 out of 1767 reviews" "
Rating 4 - Poor. 95 out of 1767 reviews" "
Rating 2 - Terrible. 81 out of 1767 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 8 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Review
Average
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No information on what is around the area.
Stayed 1 night in Feb 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Paul, Burlington

Traveled with partner
Liked: Cleanliness, staff & service
The best thing about this hotel is the view from the higher floors - we had room 2312 and 2512 on two separate stays - full view of bridge and opera house. The rooms are “tired” and in need of modernization. You are paying the premium for the view. Room 2512 had specific repairs needed-rip in window seat, leaky shower and crack in shower floor-tacky and unacceptable for the prices charged. Check-in for the second stay took about 45 minutes due to issues with credit card terminals, all we got was an apology at the desk no follow up or offer for any compensation for the inconvenience. We made one local phone call from the room (restaurant reservation) and were billed $2.40 for it, at $850 a night for a room, we found this offensive. On our first stay, the hotel tried to “sell” us the daily breakfast at a discounted rate of $49 p/p (vs $57 p/p), however, if you signed up, you had to use it for your entire stay, it was not just charged on use. Fortunately we heard another guests comments about this and opted out. We had breakfast twice during our 10-day stay, and again, while a nice set-up, the view from the 36th floor was the most memorable part. Overall, we were happy to enjoy the room view, but wished we had stayed elsewhere on the second stay. We would recommend a stay of 1-2 nights max to enjoy the view, and then move to a better location with more modern rooms and amenities. Personally, if we are ever back in Sydney, we would stay elsewhere!
Stayed 4 nights in Feb 2024

6/10 Okay

Chunky

Stayed 3 nights in Feb 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, room comfort
weekend
Harbour views to die for but interior is showing its age a bit. Room was spacious and comfortable. Amenities provided could be better (refillable rather than small bottles that run out). Lack of towels as well. For therest nice room to stay in.
Stayed 2 nights in Jan 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice with incredible views. Staff were friendly and helpful and easy to get around from with a central location
Stayed 1 night in Feb 2024

10/10 Excellent

Hongjuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good！
Stayed 5 nights in Jan 2024