Shangri-La Sydney

5.0 star property
Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Exterior
2 restaurants, breakfast served
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪10 min walk‬
  • Sydney Harbour Bridge
    ‪12 min walk‬
  • Sydney Opera House
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪24 min drive‬

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Room options

Deluxe Opera House, Room, 1 King Bed, City View

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • Harbor view
  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • City view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • Harbor view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

  • Harbor view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

  • Partial sea view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • Bay view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour King Room

  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Opera House City Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Spa Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Horizon Club Darling Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Harbour Bridge Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Horizon Club Tower Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Ambassador Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

The Governor Suite

  • Sleeps 2
  • 1 King Bed

Executive Darling Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Harbour Bridge Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Darling Harbour Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Located in The Rocks, Shangri-La Sydney is adjacent to The Big Dig Archaeology Education Centre and within a 10-minute walk of other popular attractions like Museum of Contemporary Art. This 565-room hotel welcomes guests with 2 restaurants and conveniences like a full-service spa and an indoor pool.

What's nearby

  • The Rocks Markets - 6 min walk - 0.3 miles
  • Circular Quay - 10 min walk - 0.6 miles
  • Sydney Harbour Bridge - 12 min walk - 0.7 miles
  • Sydney Tower Eye - 16 min walk - 0.9 miles
  • Sydney Opera House - 16 min walk - 0.9 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre
Guests of Shangri-La Sydney enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 105 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect 40-inch TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 275.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 145 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 92 003 643 963

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Are free cancellation options available at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Sydney?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on May 29, 2025 start from $182.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Shangri-La Sydney?

This hotel is situated in The Rocks within a short 10-minute walk of Circular Quay and also 12 minutes on foot from Sydney Harbour Bridge. You'll also find Sydney Opera House and Overseas Passenger Terminal less than a mile away.

Is parking available on site at Shangri-La Sydney?

Yes, secured valet parking is offered for AUD 105 per day with in/out privileges.

Is there a spa at Shangri-La Sydney?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments. The spa is not open daily but only on select days.

Does Shangri-La Sydney feature a casino at the property?

No, Shangri-La Sydney doesn't have a casino.

Will I find an indoor pool at Shangri-La Sydney?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What do couples enjoy most about Shangri-La Sydney?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Shangri-La Sydney have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Sydney have a restaurant that serves breakfast?

Yes, Shangri-La Sydney has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Sydney allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Sydney though service animals are welcome.

Does Shangri-La Sydney have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Shangri-La Sydney?

The closest major airport to Shangri-La Sydney is Sydney Airport (SYD), which is 10.8 mi away (24 minutes by car).

Are there rooms with balconies at Shangri-La Sydney?

No, there aren't any guestrooms with balconies at Shangri-La Sydney.

Does Shangri-La Sydney have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Sydney.

Shangri-La Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1535 out of 2298 reviews
Rating 8 - Good. 409 out of 2298 reviews
Rating 6 - Okay. 188 out of 2298 reviews
Rating 4 - Poor. 94 out of 2298 reviews
Rating 2 - Terrible. 72 out of 2298 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Stayed 3 nights in Feb 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Business traveler
Liked: Amenities
Fantastic hotel with a great location at the Rocks.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sydney views

Brilliantly helpful team on the front desk, great room, incredible view.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Up Weekend

We had a lovely stay for our valentine’s weekend.
Dessert via room service
Stayed 2 nights in Feb 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service; knowledgeable staff!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Stayed 3 nights in Feb 2025

10/10 Excellent

Peter, Richland

Stayed 2 nights in Jan 2025

10/10 Excellent

john, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Andy

Stayed 2 nights in Feb 2025

8/10 Good

Carrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Willie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Sydney Harbor
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully presented hotel in rooms as well as public spaces. Staff friendly and helpful. Great location with fabulous views over Sydney harbour. The only problem was that the food labelling at the breakfast buffet was incorrect (e.g the pork sausages were marked as chicken one day). The selection was somewhat limited.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. They were really helpful.
Stayed 4 nights in Feb 2025

6/10 Okay

ms nicole m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views in an opera house view room but windows were pretty dirty, very comfortable beds, great buffet breakfast. A cake was delivered for my son’s birthday which I had mentioned. We went to have a coffee/drink at the bar on lvl 36 while waiting for our room but there was a strict dress code of no sports shorts (only cotton not Nike type) and no crocs.
Stayed 1 night in Feb 2025

10/10 Excellent

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would recommend this Hotel to everybody
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near perfection. Superb location with million dollar views high atop the CBD with the best sight lines of the iconic Opera House, Harbour Bridge and beyond. Wonderful, attentive staff as well as excellent food options morning, noon and night. The Pool, hot tub, sauna and gym experience was a daily luxury during our stay as well. Highly recommend it!
Stayed 5 nights in Feb 2025

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025