Swissotel Sydney

5.0 star property
Luxury Sydney hotel connected to a shopping center, steps from State Theatre

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Photo gallery for Swissotel Sydney

Exterior
View from room
View from room
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
68 Market Street, Sydney, NSW, 2000
  • Sydney Tower Eye
    ‪2 min walk‬
  • Pitt Street Mall
    ‪2 min walk‬
  • Circular Quay
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

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Room options

Twin Room, Multiple Beds (Swiss Select)

8.4 out of 10
Very good
(16 reviews)
  • 388 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Club Lounge Access

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • 365 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(59 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Suite, 1 King Bed, Club Lounge Access (Skyline)

  • 710 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(4 reviews)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Located in Sydney Central Business District, Swissotel Sydney is next to popular attractions like State Theatre and Queen Victoria Building. This 369-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Centrally located in Sydney, the hotel is connected to a shopping center and also a short walk from Westfield Shopping Centre and Sydney Tower Eye.

What's nearby

  • Sydney Tower Eye - 2 min walk - 0.1 miles
  • Pitt Street Mall - 2 min walk - 0.1 miles
  • Queen Victoria Building - 2 min walk - 0.1 miles
  • Hyde Park - 3 min walk - 0.2 miles
  • Circular Quay - 16 min walk - 0.9 miles

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪T2 - ‬5 min walk
  • ‪Parlour Cucina - ‬1 min walk
  • ‪Gowings Bar & Grill - ‬1 min walk
  • ‪The Tea Room - ‬6 min walk
  • ‪Old Vienna Coffee House - ‬1 min walk

About this property

Swissotel Sydney

Luxury Sydney hotel connected to a shopping center, steps from State Theatre
Guests of Swissotel Sydney enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for AUD 100 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect to find free WiFi and 40-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Is a free cancellation option available at Swissotel Sydney?

Swissotel Sydney offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Swissotel Sydney?

This hotel is situated in Sydney Central Business District, just steps from Sydney Tower Eye and Sydney Town Hall, and within a short walk of Hyde Park. You'll also find Circular Quay and SEA LIFE Sydney Aquarium less than a mile away.

Is parking available on site at Swissotel Sydney?

Yes, secured valet parking is offered for AUD 100 per day. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Swissotel Sydney?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, and couples treatments.

Does Swissotel Sydney feature a casino at the property?

No, Swissotel Sydney doesn't have a casino.

Is there an indoor pool at Swissotel Sydney?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Swissotel Sydney good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Swissotel Sydney?

No, but guests can enjoy a sauna at this hotel.

Does Swissotel Sydney feature a restaurant that includes a breakfast menu?

Yes, Swissotel Sydney serves buffet breakfast for a surcharge each morning at Ten Stories.

Does Swissotel Sydney allow pets to stay free of charge?

No, pets aren't allowed at Swissotel Sydney though service animals are welcome.

Are there connecting rooms at Swissotel Sydney?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Swissotel Sydney?

The closest major airport to Swissotel Sydney is Sydney Airport (SYD), which is 11.1 mi away (27 minutes by car).

Can I book a room with a balcony at Swissotel Sydney?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy park or city views.

Does Swissotel Sydney offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Swissotel Sydney.

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parked at queen victoria building. Should have free parking for guests. Walking distance to shops and darling harbour.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by staff that are frequently inexperienced. PRE COVID service and room maintenance levels have not been reached yet but are getting better.

10/10 Excellent

Sabian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about location here but the decor of the foyer, lobby and bar are really nice. The room was good, was a tight fit for five of us but was really nice to be all together. Our hand towel rail was loose on the wall and there was a large lint ball on the carpet when we arrived but otherwise the room was great. You need to take two sets of lifts to get to your room but that isn't a deal breaker, just takes you the extra step to get out or in. Will definitely stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bambi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the minute we entered the hotel to checkout was awesome. We were greeted at the front and our luggage was taken. Instructed where to go to get checked in and the lobby was so inviting. We weren't able to get checked in early but our traveling companions were so they brought our luggage to their room. When we did get our room, they came up to assist in moving our luggage. Pool was nice, but a little small especially when the weekend came. Would have been nice to have the bar up there but they had an issue with a storm and it was shut down. Over all you cannot miss if you stay here.
Stayed 3 nights in Mar 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Was a very long line at check with not enough staff helping. Room wasn’t ready and was given cheapest drinks on the menu from the bar. Got a call room was ready and had to wait in the line again to get the key. Only 2 towels in bathroom. Haven’t received itemised bill for stay. Couldn’t check out manually. Had to do drop off key. Couldn’t get my name right, even in room my name was incorrect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay in. The interior was top notch, and the staff was very friendly and hospitable. It provided easy access to many of the nearby shopping areas within walking distance. I recommend starting the day with their breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Ravindar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 3 star hotel, not 5. The customer service is horrible. They made the lobby area a restaurant.
Stayed 8 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

NR

Liked: Staff & service, property conditions & facilities
A very pleasant stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Somesh Janardan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel perfect stay…. Absolutely right choice snd makes your vacation great
Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Stayed 4 nights in Mar 2025

8/10 Good

Jero

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Marisol

Traveled with family
The hotel is old, bathroom showers have black mold, it needs to be updated, but location is perfect
Stayed 5 nights in Mar 2025

10/10 Excellent

Tetsu, Honolulu

Traveled with family
Location was excellent. The buffet breakfast could be improved
Stayed 2 nights in Mar 2025

10/10 Excellent

Eve

Stayed 1 night in Mar 2025

2/10 Terrible

corey

Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here. Excellent location, great facilities and lovely room. Would definitely stay here again next time.
Stayed 3 nights in Feb 2025

6/10 Okay

Rachel

Liked: Amenities
Air con too cold. It Coulnt be fixed. Deal at dinner was for accor plus membership not normal accor membership and not explained. Rude shock with bill.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Trudi

Stayed 1 night in Feb 2025

10/10 Excellent

Walio Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location and convinience
Stayed 3 nights in Feb 2025