Shangri-La Sydney

Property class: 5 and above

Choose dates to view prices

Photo gallery for Shangri-La Sydney

A person sitting by a window with a city view, holding a glass of wine.
Creator video - submitted by Volha’s Travel Vault
A table set for dinner with a view of a cityscape and a body of water.
A table set for a formal event with a city view, including a bridge and buildings.
A cityscape with the Shindor Hotel and the Sydney Opera House.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪3 min walk‬
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Sydney Harbour Bridge
    ‪12 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(140 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Twin Beds (Barangaroo City)

9.0 out of 10
Wonderful
(35 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(32 reviews)
  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(137 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(70 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Barangaroo 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(34 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(111 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(54 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Harbour Bridge Suite 1 King, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • Partial sea view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(50 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premier Harbour Bridge King Room

8.4 out of 10
Very good
(8 reviews)
  • Harbor view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 936 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite (The Rocks)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Sydney

Located in The Rocks, Shangri-La Sydney is adjacent to The Big Dig Archaeology Education Centre and within a 5-minute walk of other popular sights like Circular Quay. This 5-star hotel welcomes guests with 565 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Sydney Observatory - 2 min walk - 0.1 miles
  • Circular Quay - 3 min walk - 0.2 miles
  • The Rocks Markets - 5 min walk - 0.3 miles
  • Sydney Harbour Bridge - 12 min walk - 0.7 miles
  • Sydney Opera House - 16 min walk - 0.9 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Fortune of War - ‬5 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Brew Cafe - ‬2 min walk

About this property

Shangri-La Sydney

Guests of Shangri-La Sydney enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for AUD 105 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
40-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered, secured valet parking on site (AUD 105 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AUD 52 for adults and AUD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 275.00 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 145 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 52 for adults and AUD 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 92 003 643 963

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Are free cancellation options available at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Sydney?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on Nov 22, 2026 start from $218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Shangri-La Sydney?

This hotel is situated in The Rocks within a 10-minute walk of Circular Quay and Overseas Passenger Terminal. You'll also find Sydney Harbour Bridge and Sydney Opera House less than a mile away.

Is there parking available at Shangri-La Sydney?

Yes, covered valet parking is offered for AUD 105 per day with in/out privileges.

Is there a spa at Shangri-La Sydney?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Are there luxury amenities available at Shangri-La Sydney?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and deep-tissue massages at this hotel.

Does Shangri-La Sydney feature a casino at the property?

No, Shangri-La Sydney doesn't have a casino.

Will I find an indoor pool at Shangri-La Sydney?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 9:00 PM.

What amenities will couples enjoy at Shangri-La Sydney?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and couples/private dining.

Does Shangri-La Sydney have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Sydney have a restaurant that serves breakfast?

Yes, Shangri-La Sydney has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Sydney allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Sydney though service animals are welcome.

Does Shangri-La Sydney have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Shangri-La Sydney?

The closest major airport to Shangri-La Sydney is Sydney Airport (SYD), which is 8.4 mi away (21 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 27.9 mi away.

Are there rooms with balconies at Shangri-La Sydney?

No, you won't find guestrooms with balconies at Shangri-La Sydney.

Does Shangri-La Sydney have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Sydney.

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2159 out of 2900 reviews
Rating 8 - Good. 431 out of 2900 reviews
Rating 6 - Okay. 178 out of 2900 reviews
Rating 4 - Poor. 74 out of 2900 reviews
Rating 2 - Terrible. 58 out of 2900 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, great view from room and spacious.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Concierge and wait staff at the hotel were great.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room spacious and clean, outstanding view of the harbor bridge and opera house from the bar area, very pleasant stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A marvelous stay as usual. Service and food was very good but it is still an expensive stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all in all, perfectly located. Nora gave us a great room and Ari was great for coffee in the morning.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were exceptional, breakfast, afternoon tea & happy hour canapes were great. Loved our stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room,top staff,vert good breackfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place always first class
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located place next to everything!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect,and the view is amazing!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this property enough — ideal location if you’re in Sydney and wanting to explore downtown on foot. Staff were exceptionally friendly / helpful, and amenities were all top notch.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property as all Shangri la hotels are outstanding
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience all around. Highly recommend stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive ever stayed in
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast and views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly, helpful staff. Large, comfortable room. The views are unbeatable at any time of day or night.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the buffet breakfast.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, services, good location and amazing view of Opera house from the room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Sydney this is the only place I choose to stay. Their service is exceptional I feel like a queen every time I visit.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a harbour view room which was excellent a spacious room with a great view.
Stayed 1 night in Jun 2026