Courtyard Suwanee by Marriott3.0 out of 5.0
Recent guest reviews
We didn't spend a lot of time at this hotel. Our room was very nice. I love the fact that Courtyard seems to have higher ceilings and giving the rooms that "big room" feel. Our check in was smooth and easy. I love that we can "check-in" from our phone. That is awesome! Also for the first time ever this location had extra towels in our room. A feature we always ask for and have never received until this trip! Thank you for that!! This is a great location. It was quiet! no road noise at all
We selected this hotel based on location for our daughter’s volleyball tournament. It was close to the venue (if a bit awkward to get back to on an access road by the interstate.) Speaking of interstate, we heard it all night. It seemed as though we were camped in the median. Our room was right next to the road, and traffic never let up. I have stayed in city center hotels with less traffic noise. The room was good size, but a few details to note: The refrigerator is too small to hold a standard-size takeout box. So, yes, it advertises in-room fridge, but I don’t know what you could put in it. That is important, though, because there is no complimentary breakfast (continental or otherwise), so if you were planning on bringing something to eat the next morning .... make sure it needs no refrigeration. The toilet handle was about to fall off and took some finesse to flush. There aren’t a ton of places to stay this close to our site, but it would be worth looking a little bit more next time.
Room was easily accessible and basically clean. Room was not ready for guests for several reasons. Tub drain did not work correctly. Toilet seat was not securely mounted. Wardrobe door was missing. 1st two of these fixed during the stay when reported. TV sound would not work on 2nd night at hotel(resolved by desk clerk). TV would not operate at all on morning o departure. Refrigerator too cold and freezing contents. All deficiencies reported to the front desk clerk for manager's attention. Staff was cordial, polite, and apologetic. Property needs a walk through inspection to ascertain it is ready for occupancy in each room. Room was quit and beds very comfortable.
My husband and I visited the Courtyard Atlanta in Swanee with my daughter to take her to an interview she had at GA-PCOM. The hotel is literally 2 min from the school. It was very nice and modern. Very clean and the ladies from the lobby where very friendly. I took the rate that included the breakfast. Omg what a good deal! The breakfast is not buffet but rather “a la carte” and prepared right there just for you. If we ever have to go back to Suwannee (hopefully my daughter will get accepted to Med there 😁) I will definitely use the same hotel.
As a business traveler there are certain basics that one expects. I booked this hotel due to location without carefully checking it out I made the mistake once but never again No breakfast, no coffee, absolute minimums. In all fairness property is fairly clean, staff is friendly It is sometimes difficult to find staff as the setup is not conducive to having staff sit in a dinky cubicle that faces a wall. This hotel has a few features such as an indoor pool that I did not use but could be nice. Overall, Hilton or Hampton is a better choice for business people.
Excellent above and beyond customer service at the front desk. Nik, Shirley and Tiera went out of there way to help me. I was surprised at how caring and friendly the staff is. They have Beautiful cleaning rooms, wonder clean pool with a nice workout area. Next time I'm in the area I will definitely be staying would recommend it to family and friends. Jennifer B.
The convenience and cleanliness was very good as I would have expected of a Marriott, but what set this little hotel apart for me was the great smiles and welcoming attitude of the evening receptionists. Taylor and Dominique, thank you- you both make a positive difference and you help make this location stand out among many other choices in the area. Keep it up!
Room fine, beds great. Front desk: Nasty on the phone, hung up on my wife. Unpleasant demeanor in person as well. Almost hateful. Loyal to Marriott, Gold level member, so very disappointing. Bistro employee very nice, but no coffee or food available till 7:30 am on weekends.
The Courtyard is usually a consistent brand, but this location needs some help. To be clear the staff were very nice and fun, but the amenities need help. Our room shower was very low. I'm 5'6" and had to crouch to get fully immersed. Plus the shower head attachment was leaking and spraying out. The lobby bathrooms were out of soap and toilet paper and the workout room did not have sanitizer wipes. In addition, if Courtyard wants to be competitive they need to get in line with the Hampton and offer coffee and breakfast.
With confirmed reservations for 6 rooms, the first group to arrive confirmed 3 times with front desk staff that the final group would be a late arrival. That group arrived at 1:30am to find their room had been given to someone else, despite the multiple confirmations of a late arrival. Front desk staff told us a room at a nearby hotel had been arranged. At 2am we arrived at the new hotel to find there was no room. With part of the group still checked in at the Courtyard Atlanta Suwanee, we asked for a call from the general manager the next morning to discuss the problem. "He's too busy and probably won't call" was the response.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Courtyard Suwanee by Marriott is located within a few miles (5 km) of Suwanee Sports Academy and Big Splash Interactive Fountain. This 3-star hotel has 78 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Assi Plaza International Food Mrket is also nearby.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
All 78 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Courtyard Suwanee by Marriott, guests enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
32% of guests recommend this hotelTotal of 106 reviews