THE PROPERTY WAS CLEAN AND STAFF MEMBERS WERE FRIENDLY AND HELPFUL.
The cleanliness.
I really enjoyed myself. The only problem I had was the wifi did not work. It wasn't a big deal though.
I enjoyed everything except the wifi didn't work.
The entire team had on a face mask. I wish the the main doors stayed open for guest 24 hours.
My guest and I was pleased with everything. We like Marriott hotels and stay there most times when traveling.
Notified the hotel that I would be late for check in. Once I checked in I was placed in a room made for a disabled person that required a flat shower and chair. I was not informed during check-in and was too tired to go back to request a change. I'm not disabled and would like to have a shower that did not have a special chair taking up half the space.
Everything was great maybe with one exception. One staffer would always park his vehicle, during the day, a dark mini-van, at the far left side of the hotel up close to sidewalk. This made it somewhat inconvenient for guests to load and unload luggage. Guests would be better served if the staff vehicles were a little further out in the parking area.
This trip is not a vacation for us. We came to say our final goodbye to a very close relative who is in her final hours. It is nice to go to a hotel that is nice and quiet and very comfortable after the ordeal that we had faced. the friendly smiles of the staff seems to me as if saying "its okay, you are not alone."
I love this hotel. the décor in the room was nice the room itself and bathroom are the perfect size. RYAN, specifically was the best employee I came in contact with, he was so awesome I woke up after my first night of stay and asked for another night. the whirl pool was so relaxing. I would stay again hands down! keep up the great work guys
This Hotel met my expectations. It was memorial weekend and everything on Virginia Beach was sold out. So we decided to stay here which is 35 minutes away from the VA Beach area. Overall, great experience. Clean, comfortable, good enough.
Clean and well maintained. Courteous and generous staff.
Not bad, breakfast was good; great location from my business location
I am very disapointed with this hotel. It should not be a three star Hotel but more like one star. There were an odd towel shortage. Also shortages of some breakfast servings. Juice was served in a small shot glasses. In the morning I asked reception on my way out for a room cleaning. In the evening, when I returned the room was not cleaned. They gave me another room after I had to ask. I had to change room and drag all suitcases across the hall. No apologies from staff. Nearest beach is Va beach 45minutes drive. Unprofessional service.
reconciliation with old friend
The hotel was very nice & clean with nice staff. When we arrived there was a big mix up at check in about the room being already paid for, got very upset that I had to almost call my bank to get statement to prove my card had been charged. They need to have their comfirmations from [...] so this doesn't happen again. Over all very nice stay when we were there, would stay here again.
very comfortable
Located within 2 miles (3 km) of Riverfront Golf Club, Courtyard by Marriott Suffolk Chesapeake is within 3 miles (5 km) of Bon Secours Health Center at Harbour View. This 3-star hotel has 92 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
The 92 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and ironing boards. Guests can expect 27-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Desks are also standard.
At Courtyard by Marriott Suffolk Chesapeake, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a business center, and coffee/tea in a common area.
THE PROPERTY WAS CLEAN AND STAFF MEMBERS WERE FRIENDLY AND HELPFUL.
The cleanliness.
Thank you for your feedback and your business. We hope to see you again soon!
I really enjoyed myself. The only problem I had was the wifi did not work. It wasn't a big deal though.
Thank you so much for your feedback! We are incredibly excited that you enjoyed your stay with us. We apologize that your Wifi did not work during your stay, we'll be looking into possible causes. We hope to see you again soon!
I enjoyed everything except the wifi didn't work.
Thank you so much for your visit. We are happy that you enjoyed. We appreciate you taking the time to share your feedback and we hope to see you again soon!
Thank you for your rating. We aim to exceed all of our guest's expectations unfortunately we weren't able to in this instance but if you'd like to reach out to me directly, I'd love the opportunity earn higher. Thank you!
The entire team had on a face mask. I wish the the main doors stayed open for guest 24 hours.
Adrian, We are completely committed to the safety of our guests and our team members. Thank you for noticing. We now have the front door set accessible 24 hours with key entry only after 11PM. Thank you and we hope to see you again soon.
My guest and I was pleased with everything. We like Marriott hotels and stay there most times when traveling.
Notified the hotel that I would be late for check in. Once I checked in I was placed in a room made for a disabled person that required a flat shower and chair. I was not informed during check-in and was too tired to go back to request a change. I'm not disabled and would like to have a shower that did not have a special chair taking up half the space.
Thank you so much for your recent visit! We are happy to know that you enjoyed your stay with us. Hopefully we will see you again in the near future!