You get what you pay for. This hotel was dirty. The entire outside campus was covered with liter and looked unkept. Their entryway was uninviting and needed to be swept. These are things employees could do to improve the place at no cost. The room itself was dirty and they didn't change linen or give you new towels on a daily basis. Some of the people staying there looked suspect!!! Very noisy at night and a lot of activity around the place. This place was not worth the money I spent but I did like their location to everything. Overall, I wouldn't stay there again.
Location is good. The bed is uncomfortable, tv is too small & looked unkept.
This property is nice and worth the money. They got a new gm that wants to help as much as possible. The only thing about this place is the doors are not secured which they need to work on.
I stood at the counter for 30 minutes, no one ever came to check me in so I left.
Wouldn’t recommend to anyone, room was dirty so we switched rooms, came back after a little while to find cockroaches in the room.
The place is nice and big for the rooms. It comes with a full size refrigerator and a big microwave. The staff is more then helpful in making the best stay. I would tell all this is the best experience I have had in a cheap hotel.
Very nice customer service an my room is one of the best rooms they got prices are 39 plus tax is like 47 very nice place kid friendly pet friendly u come here a lot and stay
Booked a non smoking room that reaked of smoke and had cigarette burns on the comforter and the floors, as well as hair that was not mine or my boyfriends on the pillows. Fortunately we brought a comforter of our own because we were traveling a long distance so we slept on that instead. Does not have full size towels or any toiletries other than hand soap. Wish I read the reviews before I booked my room.
The bill they printed for me is very confusing. It includes the wrong state in address and credit card number I don't recognize. Strange!
Entire facility reeked of tobacco smoke, despite our room being non-smoking. Walls thin, heard the neighbors all night. Beds twin, small, hard. Was told they had a cot for extra guest, they did not. Asked for extra pillows - not available. Asked for two extra blankets, only had one, and it was pathetic. Power went out during one day, had no backup lighting for stairways, had to feel my way up and down with my hands. Had kitchenette, but no pots/pans, no utensils. Had one bar of soap in the shower, no shampoo/lotion/conditioner. I will never stay here again, and would not recommend it to anyone, friend or enemy!
The hotel smell, rooms are dirty, bathroom were in need of updates ( bath tub was slow to drain plus it had standing water in tub when we arrived.
This place I book an got there no rooms lady was very rude did not want to help drove 5 hr to get there was on a trip so I had to drive an find a place an that cost me more still waiting on my money back
Staff was very nice and helpful. The hotel was very noisy, slamming of doors, people running above your head all night. It is older but kept pretty decent and clean. Nice amenities such as grab and go breakfast (pastry, fruits, oatmeal, protein bars, coffee). The dark roast coffee is excellent and they give 3 nice creamers to use. Remember, some people live here. Met nice people. Felt pretty safe in this area.
In a remote area, but good for a night of sleep. Very quiet and room kept up nice compared to other Extended Stays.
The hotel was very nice on the outside, however, it was very dated and grungy inside. I had to wait over an hour after check in until they got a room cleaned and available. The WiFi did not work, they wanted you to pay in order to get an upgraded secure connection so it's not free. My daughter was sick and needed a Sprite, however, all of the vending machines were sold out of every beverage. I guess the old adage you get what you pay for is accurate.
The rooms were clean but a little small. The location was great. The rooms were just refurnished and everything was great. Might be a little too much for how small the rooms were but everything went great. Would definilty stay here again.
This particular Extended Stay was not up to the same standards that I received at other Extended Stay hotels. The rooms were small and had an old dingy appearance. I need not say anything more than this place has bedbugs. I will give the staff credit. They were prompt in moving us to another room and comp'ed our stay. But who wants to deal with bedbugs?
Me & my husband stayed in this hotel several times this year for baseball. Nice and safe place. A nearby gas station and convenient store. A good parking space.
Located in Airport Township, HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh is within a few miles (5 km) of sights such as James S. McDonnell Prologue Room and Northwest HealthCare. The 122 rooms at this hotel include kitchenettes, refrigerators, and microwaves.
The 122 rooms feature kitchenettes with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls and safes are other standard amenities. Housekeeping is available on request.
HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh features free WiFi in public areas and laundry facilities. A stay here includes free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
You get what you pay for. This hotel was dirty. The entire outside campus was covered with liter and looked unkept. Their entryway was uninviting and needed to be swept. These are things employees could do to improve the place at no cost. The room itself was dirty and they didn't change linen or give you new towels on a daily basis. Some of the people staying there looked suspect!!! Very noisy at night and a lot of activity around the place. This place was not worth the money I spent but I did like their location to everything. Overall, I wouldn't stay there again.
Location is good. The bed is uncomfortable, tv is too small & looked unkept.
This property is nice and worth the money. They got a new gm that wants to help as much as possible. The only thing about this place is the doors are not secured which they need to work on.
I stood at the counter for 30 minutes, no one ever came to check me in so I left.
Wouldn’t recommend to anyone, room was dirty so we switched rooms, came back after a little while to find cockroaches in the room.
The place is nice and big for the rooms. It comes with a full size refrigerator and a big microwave. The staff is more then helpful in making the best stay. I would tell all this is the best experience I have had in a cheap hotel.
Very nice customer service an my room is one of the best rooms they got prices are 39 plus tax is like 47 very nice place kid friendly pet friendly u come here a lot and stay
Booked a non smoking room that reaked of smoke and had cigarette burns on the comforter and the floors, as well as hair that was not mine or my boyfriends on the pillows. Fortunately we brought a comforter of our own because we were traveling a long distance so we slept on that instead. Does not have full size towels or any toiletries other than hand soap. Wish I read the reviews before I booked my room.
Dear Keith, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we are making the corrective measures to correct this. Thank you and have a wonderful day.