Staybridge Suites South Springfield3.0 out of 5.0
Recent guest reviews
Rooms were nice size and well furnished. Downside was noise with thin walls and between floors. Front desk was great to deal with and very friendly. Breakfast was mediocre - out of a package. Wish one of these chains that includes Breakfast could do a really good one.
Great people. Comfortable rooms. I love how the room was layed out. It was a larger hotel. They also had free breakfast. The rooms was high end.Even the grilling aera. My service dog loved it too. He like the ottoman to jump on to get to get in bed.
We were looking for a place to stay for the night after a days travel. This place hit the spot. Clean, comfortable and a pretty good breakfast. I would recommend staying here for a short or longer stay.
Great people working for this company. Always ready to help. Rooms are comfortable, clean and the hotel is close to everything you could need, yet nice and quiet. Breakfast in the morning, grilling out in the evening. Was in town to see family and friends and could not have been more content.
We travelled down to Springfield, IL with an 18 month old Toddler that got sick in the car. We had puke everywhere. Hotel Staff was awesome. They checked us in right away, showed us where the washer and dryer were, even gave us some free laundry detergent. It was great. The room we stayed in was very clean. I have no complaints (and I am a picky person when it comes to hotel stays and cleanliness). Hot breakfast that was included in the room rate was pretty good. I would say better than average.
Great front desk people! They get you in to your room in a hurry, and answer any questions you might have. The rooms are larger than average....beds are very comfortable......kitchen areas do the job in the rooms.....and the wifi is fast. Very very nice place to stay.....and the breakfast in the morning....which is free.......is very good.
This place was n is awesome!!! They went above n beyond for us. We were there to prepare for Recovery n Empowerment Day at the State Capitol. They made special accomadations for us to get some very important work done the evening we arrived even tho they were very busy n packed full of other people n even other groups. Id also like to give a special shout out to Holly Robisch,Greg. And the morning b4 we left for the event Bob went n got some bananas for my friend n i because they were completely out on the breakfast bar!!! Thank u all for doing such an amazing job!!! GOD BLESS U ALL N THIS BUSINESS!!!
Clean, quiet, consistent Staybridge experince for a short overnight visit. There was evidently a lot going on in town this weekend so our usual spot was full. This property was suggested and had a suite available. Bingo! The road to the property is a winding but you'll get there.
Our group had 3 rooms, queen suite, king suite and 2 bedroom suite. The 2 bedroom suite had a large living room and all suites had a kitchen area with full refrigerator, microwave, dishes and more. O,Charlie's restaurant is down the street and has great food and drinks. We had a group of 10 and we're seated right away with no reservations (since it wasn't a holiday). Nice pool area and exercise room. Dogs are allowed for a fee.
I've been staying here for years but this trip was a far cry below what we found here in the past. Housekeeping is horrible. For some reason, they do very little every day, never replacing soaps, shampoos, coffee, or anything else. You have to go to the lobby to get everything. A new twist is no service at all on weekend for weekly guests. So if you stay 4 nights, you get service every day, but if you stay 7 night a week, you get worse service. Punishing your best guests; what a way to win people over. They seem to have trouble getting breakfast out on time now as well. Several days we had to leave for work without breakfast. Otherwise the food is usually good (except for the chicken wing night...they should know you can't cook frozen breaded raw chicken wings in the microwave and expect them to be anything but a mushy mess). I hope management can turn this around. It can be good again.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 169 reviews