What a great Hilton, close to shops, restaurants and lots of fun things to do! Safe and quiet area of town along with the convenience of a great location. A definite return destination...
Staff and location was amazing. The bed needs some work. Very noisy and stiff. I had a hard time sleeping. Other then the bed, the hotel awesome.
Professional, courteous, efficient staff - front desk, housekeeping and cafeteria.
I had a handicap room other than that it was fine.
Very nice staff. The stove in the room was merely cosmetic. It didn’t get hot enough to cook anything. We had purchased groceries and chosen this hotel based on the fact that we thought we would be able to cook our meals instead of spending money in restaurants. The room was nice.
This hotel was horrible. The minute we walked in we were overwhelmed by the smell of marijuana. The staff didn't seem to care and the manager's response was that there was nothing he could do about it. When i went to take a shower , the tub was so slick that I slipped and fell. I called down to the front desk for help and nobody would bother to come up. I finally managed to reach my husband who came and helped after laying on the floor for 45 minutes. The hotel didn't even offer transportation to the Emergency Room, we had to call and Uber. When we came back no one had bothered to come in and fix the shower curtain and rod that had come down when I fell. I asked for a bath mat the next morning, and one was brought to us and we were charged $8.00 for it on our bill. Talk about adding insult to injury! When we asked to be transferred to a different hotel or for a refund so we could choose to go to a different hotel we were refused by the manager. He was extremely rude and condescending. He then called the next day and told us we must come down and give a statement immediately or we would not be able to make a medical claim, even though we told him we had an early morning appointment. We had to change our plans to accommodate him!
After driving all night, I just wanted to crash. The hotel was sold out even though I made a reservation and they were unable to accommodate or refer. Just don't count on them.!
Berry nice ecxelent braeckfa, queda serca del capitol ,y la tranquilidad estupenda
Staff friendly, courteous, and helpful. Had problems with my TV, and a technician was working on it in two minutes. Room clean and comfortable. Great location just off Interstates. Would definitely stay there again.
We have family in Springfield, before we visit we check Orbitz for the best deals. Homewood Suites won this time. Everything was most pleasant, the free breakfast a definite plus. We had an odd numbered room which was a bit noisy. Even numbered rooms do not face the highway.
Stayed in a 2king bed suit just for a night and it was better than expected. Pictures of the room where a good representation of what the suit would look like. The living area was very spacious and so was the bedroom.
They are not very friendly. The room is not clean. Sometimes they don't give you your deposit back. Nor do they call you back as they say they will when you have a problem. Unprofessional. Victoria wasnt very nice. She had bad customer service skills.
Located within a mile (2 km) of Springfield Town Center, Homewood Suites Springfield VA is within 3 miles (5 km) of Northern Virginia Community College - Medical Campus. This 3-star hotel has 165 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free breakfast, offered on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception on select days.
All 165 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. MP3 docks, sofa beds, and coffee makers are other standard amenities.
At Homewood Suites Springfield VA, guests have access to a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
What a great Hilton, close to shops, restaurants and lots of fun things to do! Safe and quiet area of town along with the convenience of a great location. A definite return destination...
Dear Anonymous, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Aaron Caple General Manager
Staff and location was amazing. The bed needs some work. Very noisy and stiff. I had a hard time sleeping. Other then the bed, the hotel awesome.
Professional, courteous, efficient staff - front desk, housekeeping and cafeteria.
I had a handicap room other than that it was fine.
Very nice staff. The stove in the room was merely cosmetic. It didn’t get hot enough to cook anything. We had purchased groceries and chosen this hotel based on the fact that we thought we would be able to cook our meals instead of spending money in restaurants. The room was nice.
This hotel was horrible. The minute we walked in we were overwhelmed by the smell of marijuana. The staff didn't seem to care and the manager's response was that there was nothing he could do about it. When i went to take a shower , the tub was so slick that I slipped and fell. I called down to the front desk for help and nobody would bother to come up. I finally managed to reach my husband who came and helped after laying on the floor for 45 minutes. The hotel didn't even offer transportation to the Emergency Room, we had to call and Uber. When we came back no one had bothered to come in and fix the shower curtain and rod that had come down when I fell. I asked for a bath mat the next morning, and one was brought to us and we were charged $8.00 for it on our bill. Talk about adding insult to injury! When we asked to be transferred to a different hotel or for a refund so we could choose to go to a different hotel we were refused by the manager. He was extremely rude and condescending. He then called the next day and told us we must come down and give a statement immediately or we would not be able to make a medical claim, even though we told him we had an early morning appointment. We had to change our plans to accommodate him!
After driving all night, I just wanted to crash. The hotel was sold out even though I made a reservation and they were unable to accommodate or refer. Just don't count on them.!
Berry nice ecxelent braeckfa, queda serca del capitol ,y la tranquilidad estupenda
Thank you so much for the positive feedback. We are looking forward to welcoming you back in the near future.