Comfort Inn & Suites2.5 out of 5.0
Recent guest reviews
Nice hotel and comfortable bed. Room was clean.. especially the bathroom which we always appreciate. The elevator was broke down but it did not effect us because we were on the first floor. We would stay here again.
My family stayed in Springfield while we visited Lincoln's home/tomb. Elevator was not working properly. Front Desk sent our luggage cart up on the elevator but we took the stairs. It was fixed the next morning. No big deal. Pros: Friendly Staff Breakfast was great Pool and spa was nice - pool room is very hot though. Like you might pass out:) Hotel and room was clean and updated Suite was great Bathroom was large as well as the vanity which is important with 4 people Cons: None I would recommend this hotel.
Very friendly staff. Hotel was clean, with spacious, comfortable rooms. Breakfast was provided with a large selection and the area was clean and well stocked.....the desk staff helped us find places to eat and how to find our way to different attractions. We were there 3 nights and were very satisfied with our visit. One of the desk clerks, Kara, was particularly helpful.
Due to travel with work I stay in Springfield a lot. Almost every other week. I always stay here. I feel safe. Everyone is friendly. Any concerns ever have been immediately addressed. The breakfast could use some upgrading, I don't eat it usually. The rooms are updated and comfortable. Fridge and micro. I will continue staying here.
This hotel was in an excellent location right off I-55 south. Our room was booked through Priceline and the price we got for the hotel was a great deal. Check in was super quick. The desk clerk was very friendly and helpful when asked about restaurants near by. The hotel lobby was large and a great place to congregate. Many families traveling in groups utilized this area. Breakfast was also a nice touch. They had a waffle iron where you can make your own waffles. They also had lots of different kinds of cereals. fruits, breads, meals, yogurt, and mini muffins. The beds were very comfortable as well as the pillows and blankets. Shower area was large with a nice touch of free shower goodies. The room frig had a very large freezer which allowed us to buy ice cream and eat it later in the night. Great find in Springfield.
Very nice place to stay while visiting Springfield. Our room was very clean and comfortable. The staff we very considerate and helpful. The hotel is close to many attractions in Springfield. We recommend this hotel highly.
Quiet room and helpful staff with large breakfast area Close to downtown where wonderful Frank Loyld Wright home is located along with Lincoln Museum and early home of the Lincoln family Both of those attractions are well worth a stop in Springfield
Extremely clean hotel with with great support staff. Highly recommend for any type of stay. Very nice breakfast buffet with eggs, meat, cereal, waffles as well as rolls and juices. Will stay there again should the occasion present itself.
We stayed here for two nights, the first night was fine. The second evening they had a front desk attendant that was dressed completely inappropriate, she was wearing a shirt as a dress and it was extremely too short for that. She yelled at children (they were 14)for sitting quietly in the lobby waiting on their parents, she was heard yelling while on the phone, complaining about her job, and was very unhelpful. Around 10 pm, I received a phone call in my room about my credit card having issues (I had paid cash when we arrived), but there was a man on the line saying he was management and he needed my credit card information, I refused to give it to him and he ended up hanging up on me. I immediately went to the front desk to see what was going on, the half dressed employee stated she had no idea that she was out back talking to some friends and wasn't going to help me figure this out. At the end of the half dressed employees shift, she stayed in a room down the hall from me and partied all night, they were loud, the halls smelled like smoke and pot, she was still there in the morning still in her half dressed outfit, there were several men with her. We heard several people go in and out all night. We got very very little sleep. I felt very uncomfortable and unsafe staying here. With those kind of employees, my family will choose to stay elsewhere. When asked for management information we were given the run around, when I called the choice hotels customer service line, I couldn't understand anyone that answered, when I asked to speak to an American or someone that I could better understand, I was hung up on 3 times!
Checked in and was told us there was a water break but it should be fixed within 10 minutes (it was.), my husband was on crutches and the new owner of a week and 1/2 came to our rescue. FRIENDLY STAFF
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located 2.5 mi (4.1 km) from University of Illinois at Springfield, Comfort Inn & Suites is within a 10-minute drive of Knights Action. This 80-room motel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's near the airport and also close to Dana-Thomas House.
Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM.
All 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include free local calls, ironing boards, and desks.
Guests of Comfort Inn & Suites have access to an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 178 reviews