Comfort Inn & Suites2.5 out of 5.0
Recent guest reviews
Very nice place to stay while visiting Springfield. Our room was very clean and comfortable. The staff we very considerate and helpful. The hotel is close to many attractions in Springfield. We recommend this hotel highly.
Quiet room and helpful staff with large breakfast area Close to downtown where wonderful Frank Loyld Wright home is located along with Lincoln Museum and early home of the Lincoln family Both of those attractions are well worth a stop in Springfield
Extremely clean hotel with with great support staff. Highly recommend for any type of stay. Very nice breakfast buffet with eggs, meat, cereal, waffles as well as rolls and juices. Will stay there again should the occasion present itself.
We stayed here for two nights, the first night was fine. The second evening they had a front desk attendant that was dressed completely inappropriate, she was wearing a shirt as a dress and it was extremely too short for that. She yelled at children (they were 14)for sitting quietly in the lobby waiting on their parents, she was heard yelling while on the phone, complaining about her job, and was very unhelpful. Around 10 pm, I received a phone call in my room about my credit card having issues (I had paid cash when we arrived), but there was a man on the line saying he was management and he needed my credit card information, I refused to give it to him and he ended up hanging up on me. I immediately went to the front desk to see what was going on, the half dressed employee stated she had no idea that she was out back talking to some friends and wasn't going to help me figure this out. At the end of the half dressed employees shift, she stayed in a room down the hall from me and partied all night, they were loud, the halls smelled like smoke and pot, she was still there in the morning still in her half dressed outfit, there were several men with her. We heard several people go in and out all night. We got very very little sleep. I felt very uncomfortable and unsafe staying here. With those kind of employees, my family will choose to stay elsewhere. When asked for management information we were given the run around, when I called the choice hotels customer service line, I couldn't understand anyone that answered, when I asked to speak to an American or someone that I could better understand, I was hung up on 3 times!
Checked in and was told us there was a water break but it should be fixed within 10 minutes (it was.), my husband was on crutches and the new owner of a week and 1/2 came to our rescue. FRIENDLY STAFF
This hotel is very close to the interstate. We did have some noise from this during the night. Front desk was very nice and helpful during check in. 2 double bed suite was clean, beds comfortable and soft towels. Large breakfast area with plenty of options.
This property used to be a Super 8 and has been nicely updated. Nice lobby and breakfast area. Breakfast is very large and hot breakfast food is available as well as fruit, yogurt, bagels and assorted bread and pastries. Queen room was nicely decorated BUT, they really need new beds and toilets that aren't designed for 5 year olds! Seriously low to the floor toilet! Wonderful linens! Fine for overnight or 2 but pillow tops would make a huge difference! Handy to everything you came to Springfield to see!
Very nice hotel. Beds are super comfy. Nice room setup. Seems like a newer hotel. Friendly staff. Would definitely stay here again! Price was right and room was ready before check in time. Good location near lots of attractions and easy on and off the freeway.
Newly remodeled. Nice to have a separate seating area in room to gather with other members traveling with and to go to when others are sleeping. Breakfast okay and ended way too early (9:00) TV in eating area turned off at that time! Staff super nice at desk as well as the maids. Very clean!
Location is convenient, access to quick I-55 and I-72 . Suite rooms are rooms sufficiently spacious. Gym is good with free weights, treadmill among other equipment. Breakfast meat is not the best. but rest of the items are OK. coffee is very weak but I have experienced the same in higher end Hilton and Marriott Hotels. Staff is helpful and nice. Get discounts for multiple day bookings. Overall surprised by Comfort inn, comparable to Holiday inn Express and lower end Marriott properties.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located 2.5 mi (4.1 km) from University of Illinois at Springfield, Comfort Inn & Suites is within a 10-minute drive of Knights Action. This 80-room motel has free breakfast along with conveniences like an indoor pool and a 24-hour health club. It's near the airport and also close to Dana-Thomas House.
Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM.
All 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include free local calls, ironing boards, and desks.
Guests of Comfort Inn & Suites have access to an indoor pool, a 24-hour health club, and a spa tub. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 173 reviews