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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property
Central hotel with free parking connected to the convention center in West Springfield

Choose dates to view prices

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Front of property
Lobby lounge
Coffee service
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Big E
    ‪3 min drive‬
  • Place, Baystate Medical Center
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪6 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds, Roll-in Shower, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel places you within a leisurely stroll of Q Pin 2's and Olympia Ice Center. This 116-room hotel has a bar/lounge along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to the convention center in central West Springfield and also close to Big E and Eastern States Exposition.

What's nearby

  • Big E - 3 min drive - 1.6 miles
  • Baystate Medical Center - 3 min drive - 2.2 miles
  • MGM Springfield - 6 min drive - 4.4 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.6 miles
  • Eastern States Exposition - 6 min drive - 4.0 miles

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Central hotel with free parking connected to the convention center in West Springfield
Renovated in 2025, Blue – A Modern Hotel, an Ascend Collection Hotel offers a 24-hour gym, free WiFi in public areas, and coffee in a common area. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0001113250.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Frequently asked questions

Is free cancellation available at Blue – A Modern Hotel, an Ascend Collection Hotel?

Blue – A Modern Hotel, an Ascend Collection Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Blue – A Modern Hotel, an Ascend Collection Hotel?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Blue – A Modern Hotel, an Ascend Collection Hotel on Oct 31, 2025 start from $217.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Blue – A Modern Hotel, an Ascend Collection Hotel?

This hotel is located in West Springfield, a short 14-minute walk from Olympia Ice Center and also 9 minutes on foot from Q Pin 2's. You'll also find Big E and Eastern States Exposition within a short drive.

Is there parking available at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Blue – A Modern Hotel, an Ascend Collection Hotel feature a casino at the property?

No, Blue – A Modern Hotel, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is Blue – A Modern Hotel, an Ascend Collection Hotel good for couples?

Couples will appreciate amenities like a bar, a café, and a 24-hour fitness facility at this hotel.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have a restaurant with a breakfast menu?

No, Blue – A Modern Hotel, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Will Blue – A Modern Hotel, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at Blue – A Modern Hotel, an Ascend Collection Hotel though service animals are welcome.

Are there connecting rooms at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Blue – A Modern Hotel, an Ascend Collection Hotel?

The closest major airport to Blue – A Modern Hotel, an Ascend Collection Hotel is Westfield, MA (BAF-Barnes Municipal), which is 13.2 mi away (28 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24 mi away (32-minute drive).

Are there rooms with balconies that I can book at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Blue – A Modern Hotel, an Ascend Collection Hotel.

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 68 reviews
Rating 8 - Good. 2 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gao Xiang, brooklyn

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean everything nice and new
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new building. The web site stated a bar and pool but they haven’t built them yet. Had a little problem with the air cond. Room gelt damp but once we kept the bathroom vent on it seemed to fix it. Loved the massage chair that was in the room as well Beds were super comfortable and everything was spotless
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Fancy.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reliable
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for leisure, out of state, very clean and comfortable. Definitely recommend and will be back
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of stores/restaurants around. Clean new rooms, comfy bed and great shower. Stayed at several hotels over the week I was here and this was by far my favorite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and beautiful new, clean rooms!
Stayed 1 night in Oct 2025

8/10 Good

Slade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is either new construction or newly renovated. Property is brightly lit, bright entrance with white floor-to-ceiling bright tile and modern blue finishes and accents. Modern lighting and backlit guest counters brightens up the reception area well. The rooms are clean and features massaging recliner chairs. Location is convenient to large retail brands and restaurants. It was a pleasant and comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room. Massage chair was awesome after a day of travel!
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but small. The bed was pushed against the wall so I had to climb off the end of the bed to get out. There was only 1 night table so I did not have a place to put my phone or glasses. There was a massage chair that was nice, but there was only 1 office chair and no place else to sit. The TV only partially worked and we were unable to watch regular channels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Nice clean and spacious rooms. Comfortable bed and large bathroom. Hotel seemed very new.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a nice hotel! I was not expecting how great this stay was. Everything was so clean and the receptionist was incredibly friendly! She gave me a little goody bag at check in and there’s a massage chair in every room. Definitely will be staying here again for future trips.
Stayed 2 nights in Oct 2025

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights @ the bed did not work The power supply on the bedside did not work. We had a room on ground level, we couldn’t sleep because of the noise when upper room people walked around. Not at all noise insulation between rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New. Very clean. Interesting room with a massage chair. Nice decor.
Stayed 1 night in Oct 2025

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and comfortable. We were surprised by the massage chair in the room. That was a cool surprise after a 2 hour drive. It's a very high end comfortable hotel. Lots of nice personal touches like a gift bag with snacks and water upon arrival. Fresh baked cookies and swanky coffee machines in the lobby. I could go on and on... Just so it! Treat yourself to Sunny side for breakfast, it's right around the corner.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cookies and snacks at check in. The massage chair in the room was amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mehdi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and really good place
Stayed 1 night in Oct 2025

10/10 Excellent

Adele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yolanda at the front desk was top notch. Greeted us with a tremendous smile and had a way about her that made you feel happy to be there. I also observed her working with a bit of a challenging customer, and she treated them with compassion and respect.
Stayed 1 night in Oct 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

6/10 Okay

James S

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel but it isn’t in a good area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jay

Very clean !
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025