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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property
Central hotel with free parking connected to the convention center in West Springfield

Choose dates to view prices

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Front of property
Coffee service

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪3 min walk‬
  • Place, Olympia Ice Center
    ‪13 min walk‬
  • Place, Big E
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel places you within a leisurely stroll of Cinemark West Springfield 15 and Olympia Ice Center. This 116-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking. Located centrally in West Springfield, it's connected to the convention center and also close to MassMutual Center and Connecticut River.

What's nearby

  • Riverdale Center - 3 min walk - 0.2 miles
  • Cinemark West Springfield 15 - 9 min walk - 0.5 miles
  • Q Pin 2's - 9 min walk - 0.5 miles
  • Olympia Ice Center - 13 min walk - 0.7 miles
  • Big E - 3 min drive - 1.6 miles

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Central hotel with free parking connected to the convention center in West Springfield
Renovated in 2025, Blue – A Modern Hotel, an Ascend Collection Hotel offers a 24-hour gym, free WiFi in public areas, and coffee in a common area. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, access to locker space, and luggage storage. Additional amenities include a computer station, express check-out, and free newspapers.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0001113250.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Frequently asked questions

Is free cancellation available at Blue – A Modern Hotel, an Ascend Collection Hotel?

Blue – A Modern Hotel, an Ascend Collection Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Blue – A Modern Hotel, an Ascend Collection Hotel?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Blue – A Modern Hotel, an Ascend Collection Hotel on Jan 1, 2026 start from $111.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Blue – A Modern Hotel, an Ascend Collection Hotel?

This hotel is located in West Springfield, a short 14-minute walk from Olympia Ice Center and also 12 minutes on foot from Cinemark West Springfield 15. You'll also find MassMutual Center and MGM Springfield within a short drive.

Will I be able to park at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Blue – A Modern Hotel, an Ascend Collection Hotel feature a casino at the property?

No, Blue – A Modern Hotel, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Blue – A Modern Hotel, an Ascend Collection Hotel?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and a 24-hour front desk plus some guestrooms include bathrobes.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have a restaurant with a breakfast menu?

No, Blue – A Modern Hotel, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Will Blue – A Modern Hotel, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at Blue – A Modern Hotel, an Ascend Collection Hotel though service animals are welcome.

Are there connecting rooms at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Blue – A Modern Hotel, an Ascend Collection Hotel?

The closest major airport to Blue – A Modern Hotel, an Ascend Collection Hotel is Westfield, MA (BAF-Barnes Municipal), which is 13.2 mi away (28 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24 mi away (32-minute drive).

Are there rooms with balconies that I can book at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Blue – A Modern Hotel, an Ascend Collection Hotel.

Reviews

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 105 reviews
Rating 8 - Good. 6 out of 105 reviews
Rating 6 - Okay. 6 out of 105 reviews
Rating 4 - Poor. 1 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

Reviews

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best deal I could find when making a reservation the same week I needed one. It had a high rating at a lower cost than anywhere else in the area that I saw on hotels.com. The staff was friendly and the room was clean and well-kept. I didn't even know about the massage chairs which was an amazing perk! They have coffee machines that make all kinds of coffees (latte, regular coffee, etc) treats and hot chocolate. They could offer a few more options for the breakfast pastries but it was enough for me. Very close to shopping and restaurants. Loved this hotel and would stay there again.
Stayed 1 night in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffing was inadequate at check-in. The process itself took much longer than it should have, especially because the reservation was done via Expedia and already paid for. The room was dominated by a big vibrating chair thing, with no obvious instructions about using it anywhere. I mean it was a stark room with a bed and that chair-thing. The water in the bathroom sink came out literally as a trickle. Made no sense because the fancy shower apparatus (best word to describe it) was robust. Otherwise, someone did a nice job with refurbishing the common spaces and the room itself.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with a friendly staff. I was very surprised how clean and quiet the hotel was. Book this place! I’ll definitely stay here again when in the area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the shower was clean, the front desk service was efficient. No complaints.
Stayed 1 night in Nov 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor free parking. Near entance
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, amenities
Everything was great. Rooms neat and clean. Staff were helpful with recommendations re great eats Great coffee!!
Stayed 1 night in Dec 2025

10/10 Excellent

aaron

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best looking rooms I've ever stayed in. From the high tech lighting to the massage chair, the staff was so helpful and polite. This is the first choice in hotels when I'm in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, very comfortable room. The massage chair is a nice touch!
Stayed 1 night in Nov 2025

10/10 Excellent

Stephany

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Amazing property. Comfortable beds. Great shower. A massage chair in the room! Best, friendliest staff and warm baked cookies! I will be back many times! This hotel is a gem!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very clean and parking was very accessible. The staff were very, very nice and I have zero complaints about my stay
Stayed 4 nights in Nov 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was brand new and so the facilities were very clean, modern and functional. The massage chairs in the room is really nice touch. The front desk staff were extremely friendly and welcoming and made you feel right at home. They even gave us a little care package when we checked in with water and snacks. The parking was plentiful and convenient. The only weird thing is the location of this hotel which is off the main road in west Springfield behind an old abandoned hotel. This is the only reason I am not giving it 5 out of 5!
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

The massage chair and the shower. Everything was top notch. The staff was impeccable!! This is a jewel of a hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front test staff was amazing. She was so kind. The whole hotel is so nice and cozy very clean.
Stayed 1 night in Nov 2025

8/10 Good

STACEY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yolanda and Victor were very friendly and welcoming. The have freshly backed cookies upon check in, butter croissants in the morning and a message chair in the room. Comfy beds, clean, beverage refrig, micro. Don't be alarmed by the abandoned hotel in the front as Blue is in the back.
Stayed 1 night in Nov 2025

6/10 Okay

Monika

Liked: Amenities
Overal stay great : Bed was comfortable for one night stay perfect however room need to be clean! Things are redone with nice taste but seams like haveybeen deep clean after remodeling job
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was newly renovated and clean. Very modern. The staff was outstanding. Super friendly and helpful. You don’t see service like that anymore. Stacy B
Massage chair in our room. Was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Super new and fun!
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

10/10 Excellent

Steven, fair lawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean. The massage chair in the room was amazing!! Would definitely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Yovelys

Liked: Cleanliness, amenities, property conditions & facilities
Great staff super nice beautiful hotel lots of parking
Stayed 2 nights in Oct 2025