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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Garden
Sundeck
3 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪4 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪88 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

9.4 out of 10
Exceptional
(34 reviews)
  • Garden view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite single use Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 646 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout drapes

Romance Bungalow by the lake

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 722 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout drapes

Romance Bungalow Single use by the lake

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 722 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Private Pool Garden View

9.4 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Garden View

Suite Garden View | Minibar, in-room safe, desk, blackout drapes

Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | Minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside

9.4 out of 10
Exceptional
(21 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside Ocean View

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout drapes

Junior Suite Jacuzzi Terrace Poolside

9.4 out of 10
Exceptional
(60 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout drapes

Suite Poolside

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout drapes

Suite Jacuzzi Terrace Poolside

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout drapes

Junior Suite Private Pool Poolside

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside Single Use

Minibar, in-room safe, desk, blackout drapes

Junior Suite Jacuzzi Terrace Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside Single Use

View from room

Junior Suite Jacuzzi Terrace Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Poolside Ocean View Single Use

View from room

Junior Suite Poolside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Private Pool Garden View Single Use

Garden view

Junior Suite Private Pool Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Private Pool Poolside Single Use

Garden view

Junior Suite Private Pool Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Garden View Single Use

Garden view

Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Jacuzzi Terrace Poolside Single Use

View from room

Suite Jacuzzi Terrace Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Poolside Single Use

View from room

Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Kantenah

TRS Yucatan Hotel - Adults Only - All Inclusive places you 6.5 mi (10.5 km) from Akumal Beach and 12.3 mi (19.8 km) from Xel-Há Park. This 454-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Cenote Azul - 4 min drive - 4.6 miles
  • Cenote Cristalino - 4 min drive - 4.9 miles
  • Akumal Beach - 5 min drive - 4.7 miles
  • Ecopark Kantun Chi - 5 min drive - 5.3 miles
  • Akumal Ecological Center - 5 min drive - 4.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Xtra Time Sport Bar - ‬2 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Oishi Japanese Restaurant - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬8 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

TRS Yucatan Hotel - Adults Only - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

Will I find all-inclusive rate plans at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at TRS Yucatan Hotel - Adults Only - All Inclusive?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at TRS Yucatan Hotel - Adults Only - All Inclusive on May 25, 2026 start from $513, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do around TRS Yucatan Hotel - Adults Only - All Inclusive?

This property is located in Kantenah, close to Half Moon Bay, Akumal Beach, and Puerto Aventuras Marina. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is there parking available at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa at TRS Yucatan Hotel - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, beach massages, aromatherapy, and hydrotherapy.

Are there luxury amenities available at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and beachside massages at this property.

Does TRS Yucatan Hotel - Adults Only - All Inclusive include a casino at the property?

No, TRS Yucatan Hotel - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about TRS Yucatan Hotel - Adults Only - All Inclusive?

This adults-only property offers many amenities for couples such as a private beach and some guestrooms include a private pool and a private outdoor hot tub.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does TRS Yucatan Hotel - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, TRS Yucatan Hotel - Adults Only - All Inclusive has 14 restaurants, and serves free buffet breakfast each morning.

Will TRS Yucatan Hotel - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at TRS Yucatan Hotel - Adults Only - All Inclusive though service animals are welcome.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

How close is the airport from TRS Yucatan Hotel - Adults Only - All Inclusive?

The closest major airport to TRS Yucatan Hotel - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 29.4 mi away (265 minutes by car).

Are there rooms with balconies at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yes, every guestroom at TRS Yucatan Hotel - Adults Only - All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at TRS Yucatan Hotel - Adults Only - All Inclusive.

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1286 out of 1704 reviews
Rating 8 - Good. 232 out of 1704 reviews
Rating 6 - Okay. 87 out of 1704 reviews
Rating 4 - Poor. 49 out of 1704 reviews
Rating 2 - Terrible. 50 out of 1704 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Stayed 6 nights in Nov 2025

10/10 Excellent

Ebony Shawnta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely AMAZING!!! I upgraded my stay and was worth every penny! The Chic Show/floating breakfast etc all were amazing, though it rained on breakfast day which couldn’t be helped. I do hope more night entertainment like DJs on the TRS side/silent party not in the kids area. Our butlers Antonio, Miguel and Francisco were so sweet and made sure everything down to the detailed were amazing! We plan to go back and try to get the master suite, but is unavailable on Expedia unfortunately. Thank you TRS!
Stayed 4 nights in Jan 2026

6/10 Okay

Gulshanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

6/10 Okay

Sydnei Alicia, Bryan

Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was absolutely gorgeous and perfect for a natural getaway. The resort had much less of a tacky vibe compared to other resorts we’ve seen, and the check-in and dining options were giving off a higher-end luxury vibe. We are huge fans of wildlife so we were pleased to spot a ton on the resort! The beach was extremely walkable, unlike what we expected based on other reviews. There were golf cart shuttles everywhere but walking to every place aside from dinner was our form of daily exercise. Definitely book this resort if you enjoy walking through nature and want a more quiet and tranquil getaway. The staff here beat any other resort we stayed at in Mexico too— they were awesome!
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was wonderful. The staff were friendly and accommodating they had people treating us like kings.
Stayed 4 nights in Jan 2026

10/10 Excellent

Vaseekaran

Stayed 4 nights in Dec 2025

10/10 Excellent

Andrea Lauren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and lunch at Helios were amazing, much better than any buffet I've been to. A la carte restaurants were great as well
Stayed 7 nights in Jan 2026

8/10 Good

Lisa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

4/10 Poor

Michelle, WALPOLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of mold and check in pressured us to tell our friends anout resort via expedia. Staff was outstanding. Butlers Moises, Carlos and Itzel went above and beyond and Luigi at the Infinity pool took great care of us. Julio and Luis were excellent bellmen who drove us to check out and our room at check in with care. The Infinity pool has some safety concerns as there is a huge chip in the stairs by Io bar that i cut my foot on and you cant see the stairs well under water. Bright tape outlining the stairs would help. The stargazing acttivity is not to be missed, such great experts that TRS brought in! One main issue is that the buffet food is not hot or even warm, very disappointing
Stayed 7 nights in Jan 2026

10/10 Excellent

Juan Torres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were spoiled the butler service 10/10. Hotel was beautiful all around and very well maintain so were the pools will definitely go back
Stayed 5 nights in Nov 2025

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision choosing TRS!
Stayed 4 nights in Jan 2026

4/10 Poor

Mairovi, brooklyn

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Hotel advertises 5 star but the service and amenities received were extremely inconsistent. We were informed that we will have a $600 credit as part of our booking. We charged several items to our room including SPA services. Unfortunately, at checkout is when they want to tell us that it is not a credit, but that we should have been provided a coupon book that is equal to $600 in savings? That is very different than what is advertised as part of the Silver VIP Benefit and we feel cheated. Service was inconsistent, some staff members were exceptional including Butler Gabriel, he provided great service. Some were NOT which included the other Butler Alexis. All food reservations were booked up quickly and we were left with no reservation or needed to eat either really early or really late. Helios restaurant the dinner took an hr and 40 minutes to come out! and when it did it was cold. Room service arrived cold and missed items. The BBQ food by the inifiti pool is horrible please elevate, however the food by the private beach was much better. Room was nice but TV did not work when we checked in, AC also did not work, and eventually the sink was clogged. Room felt very muggy and often time sheets felt wet because of it. We did not report he sink because we did not feel like being bothered at this point. We were excited for the Rocas Pool, to find out it was seaweed infested and did not look sanitary to swim in. I did not see anyone in there the entire time. We will not return
Stayed 4 nights in Jan 2026

8/10 Good

Yvonne, Manlius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The infinity pool was extraordinary, and service there was perfect. The spa pools and hydrotherapy areas were stunning. Most of my means were wonderful, but we were disappointed with El Gaucho. The food wasn't great and the service was less knowledgeable. We did not enjoy the cabaret performance--too loud and relentless for a dining experience.
Stayed 5 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 5 nights in Jan 2026

10/10 Excellent

Lamontrey

Stayed 4 nights in Jan 2026

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Mizael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything amazing 11/10
Stayed 5 nights in Jan 2026

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities
The resort truly knows how to take care of you to make your holiday special. They went above and beyond with preparation and hospitality.
Stayed 4 nights in Jan 2026

8/10 Good

Willo

Stayed 7 nights in Jan 2026

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless clean. Staff amazing, polite, attentive. Excellent experience. Definitely recommend . Will comeback!!!!!
Stayed 9 nights in Dec 2025

10/10 Excellent

Gerson Vazquez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service and sceneries is what really stood out. Great place to relax at!
Stayed 7 nights in Dec 2025

10/10 Excellent

Mark

Stayed 5 nights in Jan 2026

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, the infinity pool is just amazing on the TRS side and the view is like no other. Staff is friendly, food is great and I will keep coming back here!
Stayed 2 nights in Dec 2025

6/10 Okay

Chiara

Stayed 6 nights in Dec 2025

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