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Comfort Inn Shelby

2.5 star property

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Photo gallery for Comfort Inn Shelby

A modern kitchen with a large island, a flat-screen TV, and a stone wall.
A reception area with a dark wood reception desk, a glass partition, and a clock on the wall.
Coffee service
A modern living room with a fireplace, comfortable seating, and a flat-screen TV.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
2012 E Marion St, Shelby, NC, 28150
  • Place, Moss Lake
    ‪3 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Earl Scruggs Center
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪43 min drive‬

Room options

King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Accessible King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside lamps, a small table, and a chair.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Shelby

Comfort Inn Shelby is located 1.8 mi (2.9 km) from Moss Lake and within a 10-minute drive of Don Gibson Theater. This 76-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Moss Lake - 3 min drive - 2.1 miles
  • Don Gibson Theater - 6 min drive - 4.6 miles
  • Cleveland County Arts Council - 7 min drive - 4.8 miles
  • Earl Scruggs Center - 7 min drive - 4.8 miles
  • Cleveland County Historical Museum - 7 min drive - 4.6 miles

Getting around

  • Gastonia Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 42 min drive

Restaurants

  • ‪Ingles Markets - ‬5 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Comfort Inn Shelby

Guests of Comfort Inn Shelby enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a microwave in a common area, a computer station, and express check-out.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 25 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Is a free cancellation option available at Comfort Inn Shelby?

Comfort Inn Shelby provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Shelby?

As of Jul 30, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Shelby on Aug 21, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Inn Shelby?

This hotel is located in Shelby, close to Moss Lake, Don Gibson Theater, and Cleveland County Arts Council. You'll also find Earl Scruggs Center and Cleveland County Historical Museum within a short drive.

Will I be able to park at Comfort Inn Shelby?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Comfort Inn Shelby feature a casino?

No, Comfort Inn Shelby doesn't have a casino.

Will I find an indoor pool at Comfort Inn Shelby?

No, there is no indoor pool at this hotel.

Is Comfort Inn Shelby good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and premium bedding as well as a free daily breakfast.

Does Comfort Inn Shelby have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Shelby have a restaurant with a breakfast menu?

Comfort Inn Shelby offers free continental breakfast each morning though there is no restaurant.

Will Comfort Inn Shelby allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Shelby though service animals are welcome.

Does Comfort Inn Shelby have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Comfort Inn Shelby?

No, there aren't any guestrooms with balconies at Comfort Inn Shelby.

Comfort Inn Shelby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 341 out of 714 reviews
Rating 8 - Good. 230 out of 714 reviews
Rating 6 - Okay. 75 out of 714 reviews
Rating 4 - Poor. 32 out of 714 reviews
Rating 2 - Terrible. 36 out of 714 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was very nice especially the lady at the front desk and breakfast was good every morning. Thank you for a pleasant stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Everta

Liked: Staff & service
Breakfast was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Dan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was under construction, so it wasn't that good. Noisy, dirty. the staff was friendly.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kristine

Liked: Cleanliness, staff & service
minimal
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Keith

Old and worn down location. Comfortable bed, good receptionist but rooms aren’t in great condition.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fagan

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water and tub drainage issues other than that our stay was ok.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Cindy

The room was not great. The staff was friendly.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just looks and feels old and run down.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shopping near by. Great Mexican restaurant right next door, just walk over without crossing a road. But, the holel is so old. Mold on shower ceiling. Just dirty. It was also under construction. I would not stay here until that is all complete.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
It is currently under renovation. I could tell they are just trying to scrape by on the minimum possible repairs on the old rooms until they get them renovated. There was mold on the ceiling of the bathroom, the sheets were worn, stains on towels, the shower curtain was falling apart, the bathroom door was ancient, the sink was cracked, the door lock did not work and the room was very musty. I would not recommend this hotel.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovation but definitely still needs to be cleaned at some point.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Rooms and staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Iran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is under construction so there is no access to certain parts of it. The fitness room is not open and the elevator is not working. There was also issues with smoking in the rooms but the staff was responsive when notified of the issue. Staff is helpful and friendly but due to current condition of property we probably won't stay again until it is finished with the remodel.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Eugenia

Liked: Cleanliness
Disliked: Property conditions & facilities
Although they are renovating the reason for the 3 star is bc there was no hot water for a shower and the tub had a drainage problem. Other than that the stay was okay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to Kings Mountain park
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Carltia

Liked: Staff & service
Staff was amazing. Very friendly, professional and polite!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great time ! Breakfast was great and staff was wonderful!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024

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