The bathroom was dirty and it appeared that the bed sheets had not been changed. They might have but it didn't seem like they had been. The buttons on the phone were missing. The TV remote didn't have an input selection button and the tv was special to hotels and didn't have all the regular buttons. The hotel attendant showed us a button at the ir receiver that was able to switch inputs. Hot water was hot and had good pressure for shower if one dared to get into the shower.......
The first non-smoking room they tried to give me smelled like someone had been smoking all day in the room. I was worried my clothes would smell like smoke. The smoke detector was ripped off the ceiling. They showed me another room that was not near as bad. After accepting it, the light fixture in the bathroom was missing. No lights in the shower/toilet area. It appeared a remodel was going on as there were un-painted patches on the walls. I had dinner plans with a relative and left and checked in at another hotel. I returned next morning to return keys and let them know I did not stay in the room. They explained because they were booked out, they may not reverse the charge. They did not reverse the charge. Horrible exterior, looked like people were living there and there were signs of addicts and smells of drug use.
The lady at the front gave me a key to someone else’s room, and the elevator panel fell on me while i was in the elevator.
We were charged prior to checking in. Our non-smoking room smelt like someone had just smoked a carton of cigarettes in it. The lamps were dirty and rusty. The door was hard to close and lock.
Let me start with, Ok, I know, It's a Red Roof Inn. What was I expecting? I was NOT expecting the water pipes to be clanging all night. Literally. Bang Bang Bang all night long. The room was only semi clean, but I did expect that. The cigarette burns on the tub were also a nice touch.
This hotel was being advertised for $200-250 a night. It was hardly worth $50. It was a fine place to sleep if you didn’t look too hard. Paint on the tub, a giant HOLE in the tub, and what looked to be vomit on the bed skirts. We didn’t feel clean after taking a shower. The only thing we liked was how comfortable the beds were.
When I checked in, the front desk person wasn’t wearing a mask. I went to my room and it seemed clean. I opened the fridge to empty my cooler and there was food in there. I thought it might be because there isn’t breakfast served right now, so there were microwaveable sandwiches as a convenience. I tried calling the front desk to ask and I got no answer. I thought it’d be in my best interest to throw them out. I got up this morning to shower and noticed my toiletry bottles were used (they were half empty and had residue on the lid that bottles only get from being used). I dumped them out so the next person would have fresh toiletries. I got out of the shower and grabbed a towel, only to discover there was a dead roach folded into it. That was enough. I got my things together quickly and went to check out and complain to the front desk. However, when I walked into the lobby, the front desk attendant was once again not wearing a face mask in the midst of a pandemic. This hotel is basically on hospital property. I don’t know how many potential Covid carriers this person has been in contact with, and he’s not wearing a mask. I got out of there as quickly as possible, as I am immunocompromised. I’m irritated that I didn’t get to voice my concerns directly to the hotel, but conditions prevented from doing so. Luckily, I was able to contact an Orbitz rep who helped me with my concerns. Definitely will not be staying here again.
Red Roof Inn Savannah - Southside/Midtown places you next to St Joseph's Hospital and within a mile (2 km) of other popular attractions like Armstrong Atlantic State University. This 104-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and TVs.
39-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and free local calls.
At Red Roof Inn Savannah - Southside/Midtown, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and a vending machine.
The bathroom was dirty and it appeared that the bed sheets had not been changed. They might have but it didn't seem like they had been. The buttons on the phone were missing. The TV remote didn't have an input selection button and the tv was special to hotels and didn't have all the regular buttons. The hotel attendant showed us a button at the ir receiver that was able to switch inputs. Hot water was hot and had good pressure for shower if one dared to get into the shower.......
The first non-smoking room they tried to give me smelled like someone had been smoking all day in the room. I was worried my clothes would smell like smoke. The smoke detector was ripped off the ceiling. They showed me another room that was not near as bad. After accepting it, the light fixture in the bathroom was missing. No lights in the shower/toilet area. It appeared a remodel was going on as there were un-painted patches on the walls. I had dinner plans with a relative and left and checked in at another hotel. I returned next morning to return keys and let them know I did not stay in the room. They explained because they were booked out, they may not reverse the charge. They did not reverse the charge. Horrible exterior, looked like people were living there and there were signs of addicts and smells of drug use.
The lady at the front gave me a key to someone else’s room, and the elevator panel fell on me while i was in the elevator.
We were charged prior to checking in. Our non-smoking room smelt like someone had just smoked a carton of cigarettes in it. The lamps were dirty and rusty. The door was hard to close and lock.
Let me start with, Ok, I know, It's a Red Roof Inn. What was I expecting? I was NOT expecting the water pipes to be clanging all night. Literally. Bang Bang Bang all night long. The room was only semi clean, but I did expect that. The cigarette burns on the tub were also a nice touch.
This hotel was being advertised for $200-250 a night. It was hardly worth $50. It was a fine place to sleep if you didn’t look too hard. Paint on the tub, a giant HOLE in the tub, and what looked to be vomit on the bed skirts. We didn’t feel clean after taking a shower. The only thing we liked was how comfortable the beds were.
When I checked in, the front desk person wasn’t wearing a mask. I went to my room and it seemed clean. I opened the fridge to empty my cooler and there was food in there. I thought it might be because there isn’t breakfast served right now, so there were microwaveable sandwiches as a convenience. I tried calling the front desk to ask and I got no answer. I thought it’d be in my best interest to throw them out. I got up this morning to shower and noticed my toiletry bottles were used (they were half empty and had residue on the lid that bottles only get from being used). I dumped them out so the next person would have fresh toiletries. I got out of the shower and grabbed a towel, only to discover there was a dead roach folded into it. That was enough. I got my things together quickly and went to check out and complain to the front desk. However, when I walked into the lobby, the front desk attendant was once again not wearing a face mask in the midst of a pandemic. This hotel is basically on hospital property. I don’t know how many potential Covid carriers this person has been in contact with, and he’s not wearing a mask. I got out of there as quickly as possible, as I am immunocompromised. I’m irritated that I didn’t get to voice my concerns directly to the hotel, but conditions prevented from doing so. Luckily, I was able to contact an Orbitz rep who helped me with my concerns. Definitely will not be staying here again.
Thank you for your review. I am sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I assure you that we take health, safety and cleanliness measures very seriously and we take precautions so that during this unfortunate time our guests feel safe. I sincerely apologize for this oversight.