Quality Inn Richmond Hill2.5 out of 5.0
Recent guest reviews
Doable and basic hotel right off highway, good breakfast, friendly staff, good WiFi, many TV channels. good price, and very clean and safe. Got AAA rate and couldn't have been happier. Would recommend this hotel for anyone in need of rest after a long drive.
Don't like to knock places we stay. Each generally has a number of positives. This place is the very rare exception. It is not worth your money....free... maybe...if nowhere else to choose from. Young lady at check in was very good. Don't like to provide such a totally negative review.
The only thing that was newly redecorated was the carpet & gold spread for the bed ..the bathrooms were awful ..mold all around the floors ...the front door going into the room was molded & nasty the A/C didn't work all that well ....the only good thing was Miss Shela & the breakfast ..miss Shela was kind & helpful she was very friendly ..the breakfast was actually very good ...it had a nice verity to choose from ..
OK, decided to save some $$, so booked here as the rates and rating were quite good. The hotel is definitely seen it's better days physically, however, it's nice when it's VERY CLEAN ad well kept. The people were very nice and helpful. If you want to get very picky, sure you can see the edges of the tile along the baseboards in the bathroom look like it could use some refreshing, BUT...I am VERY happy when the tub sparkles, the shower curtain clean, the towels and the sheets smell fresh! I would stay there again.
I was scheduled to stay at this fine establishment from Aug 4th -6th 2017! Upon checking in I noticed the hotel was worn but figured its okay because it was close to my destination. Once checked into the room I had to notify the front desk of the foul stench of odor and musk in the room. the front Desk clerk came in and sprayed "Febreeze"! That lasted all of five minutes. My second night I needed linens and was told by the desk clerk that they do not have extras and housekeeping was gone. This was about 1130 pm.... I asked If I could have the linens from the unoccupied room next door? Was also told no because of "potential" reservations up until 2am! Even still the desk clerk did not attempt to follow up even at 2am and there we slept without linens. Upon Checkout..... and the only good thing about this place was "Hannah" the desk clerk was super accommodating for what little she could do. Now this is where its gets interesting!!!! I was told had I booked directly through the hotel I would have gotten an "on the spot refund". However since it was through Priceline the manager "Sarah" would have to do it. Contacted the manager next day and she explained she "could" not issue a refund because it was third party...... notified Priceline and they explained that was incorrect it could be done it just has to be authorized. Called manager back she then says a refund would "Not" Be authorized and Priceline could contact her all they wanted!! My issue is first, I didn't initiate the conversation about any refund this hotel did and then the manager lied and said she couldn't do it when if fact she didn't want too. This was the worst hotel stay in my life!!! and I can promise I will be communicating with the Quality Inn Corporate office and Priceline due to the ridiculous accommodations and treatment of customers. I will not go down quietly.......
I absolutely love this place! The rooms are clean the housekeepers are meticulous and everybody here is so super friendly! The lady that does breakfast most mornings Sonia is amazing I love her to death so sweet so helpful always makes a point to step in and say hello and offer to text you some bread they serve a hot breakfast which is rare around here and very tasteful! Scrambled eggs grits sausage and biscuits and gravy! They also have the normal cereals muffins bagels and stuff like that they also to have the waffle makers but I go every morning and get me a big Ole heaping of the biscuits and gravy and scrambled eggs grits and sausage! Sonia works Thursday through Monday the girl that works on Tuesdays and Wednesdays is not quite as friendly but she's not that bad! I truly am glad I found this place and I will stay here until our business runs out in Savannah!!
Recently stayed at the Quality Inn. From the outside and the lobby it looked like an average hotel. Walked into the room and at first glance it appeared old, but ok. The paint was peeling, AC wasn't working property, and sounds was adjoining rooms could be heard. Before getting into bed I pulled the sheets back just to check if they were clean. they appeared clean, until the next morning when I pulled the sheets back further and found blood stains. Breakfast was typical. The lady who managed the restaurant was very nice and helpful.
After visiting Savannah it was a good place to stop on our travel south. The first room had some problems: the bath door did not latch, the carpet was worn and wrinkled,, but the main problem was that the carpet at the air conditioner was soaked which made the room feel damp and humid. Once we complained at the desk we were immediately changed to another room. The new room was much better although there were two different types of mattresses on the two beds. One was very comfortable but the other was really hard and made for a restless nights sleep.The television was a big flat screen which had a good picture. The breakfast was just a basic one served in the room next to the attached restaurant (Snazzys). The pool area was nice and the whole area was well kept.
We checked into our room and the first thing I noticed was how loud it was with the freeway traffic and noisy a/c. The internet did not work so I called the front desk and was told to wait 1/2 hour and try again. When I decided to go to my car to get something, the room door knob fell off and I could not open the front door. Got the knob put back on and tried the internet again and it still didn't work. We called the front desk we were given the option for another room or to leave and get a refund. We chose the latter and went to Econolodge and got a good night's sleep. Yes, the door knob fell off again as we were leaving our Quality Inn room and we turned it in to the front desk.
Really enjoyed my stay at Quality Inn Richmond Hill also had great restaurant attached to it snazzys cornhole volleyball shuffleboard 8 ft deep pool rooms were very pleasantly nice management staff was excellent everyone was very helpful great breakfast room
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located 2.9 mi (4.7 km) from Richmond Hill Historical Society Museum, Quality Inn Richmond Hill is within a 15-minute drive of Savannah Festival Outlet Center. This 120-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Midway Museum and Bamboo Farm and Coastal Gardens are also within a 15-minute drive of this Richmond Hill hotel.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.
Quality Inn Richmond Hill's 120 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.
At Quality Inn Richmond Hill, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff is on hand to answer questions. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 81 reviews